Buyer beware if you ever decide to cancel a waste container delivery. Check your bank account…read morebecause they will already have taken the money out of your account before they even deliver the container. They will put you through multiple transfers before you end up being able to get your order canceled they make it very difficult. I will never use them again

Republic service missed my trash pickup on April 10,2026 and I didn't know until Saturday so I…read morecalled Monday and they said they'd be here on Tuesday and Tuesday no trash pickup so again I called (which the number calling gets sent to broken down English speaking people from out of state ) so they said they would be there Wednesday and still no trash pickup so Wednesday I called AGAIN and they said Thursday and Guess What no trash pickup and now tomorrow is my regular trash pickup and now it's been two weeks!! This is ridiculous and I pay my bills and still nothing gets done. I sure miss my old driver he never missed my trash pickups. Very frustrating!!!

Republic is service for residential trash pick up in Dinosaur Crossing area…read more1) Regular trash cans (Grey) were completely not pickedup week ending 8/15/25- Whole week with no trash pick up Property Mangement company was nto contacted - and no explanation provided 2) Regular trash cans were picked up -Later and Later on Friday 8/22/25 3) Blue can Recycable- are only picked up every other week No Blue cans picked up 8/22/25 No explanation FYI Recyclable can fill up faster than regular trash- Sad when company has ONE JOB and mangement is incompetent- Suggest better communication - if trucks break down,: delays in schedules- Maybe would be agood idea to contact Property mangement companies (DUH)

Completely unethical company. I've been trying to cancel their contract since July 29. I have…read moreemails and phone conversations obviously stating that I'm canceling with confirmation from the sales agent in writing. Today they tell me I am required to send a certified letter adding an additional 60 days to my contract. Do not use this company. They are unethical and obviously cannot make money without stealing from their clients.

Worked with them in a commercial setting (dumpster services for a business). They were almost three…read moretimes as expensive as their competitors and had horrible costumer service. Would not recommend.

We love supporting, locally owned businesses and JT Waste is very reliable. When we decided to…read moreswitch companies Carrie made it seamless. They are always up-to-date on their webpage if they're running late with service for whatever reason. They have these awesome locks that you can get added to your receptacle, why they are $10 apiece, I do not understand as I feel this should be a standard for Flagstaff due to how windy we are. The reason this is not a five star review is because on breezy or windy days, some items don't make it into the truck at pick up, and the driver doesn't go out and grab it like our previous provider did. Our neighbors across the street say the same thing! Our previous provider always gave dog treats to our dogs, and when I contacted Carrie to switch service, she said they did the same but we've never seen it and now it's to the point where the dogs don't even care when they see the JT truck pulling up. When they see our old providers truck, they come running, and they still have the same driver and he always stops at our house to give treats to our pups! Regardless of that, if you are not with a local company for your trash service, it's time to switch!

I'm mindful of supporting local entrepreneurs and was delighted when I reached Carrie. She took the…read moretime to explain the company and was so easy to deal with, that I signed up. The new trash can arrived later that day, with no hidden fees, which was unlike all the startup costs associated with Waste Management. I neglected to put out my trash the first week and got a call from David, who was checking in to just make sure he didn't miss anything. I thought that effort was above and beyond what I would expect from anyone. I highly recommend JT waste. They are economical, have great customer service and a local business who understands the needs of the community. Thanks so much Carrie!