I have been a customer of DGW since the 1970s. Back when C.O.D was still a thing. I have always received excellent customer service. The items they sell meet the period correct requirements for living history or reenactment purposes. The selection of merchandise is superior to those offered by other companies offering the same product and service. The prices are relevant to the market today as it should be. To be a customer for as long as I have been they are doing business the right way and I highly recommend them for your living history and reenactment needs. read more

Staff was very friendly and helpful. A good selection and if the website says it's in stock it is.

Dealt with them many times over the years. Always satisfied. Their mail service is surprisingly fast. Met Turner Kirkland before he passed. Great guy and a goldmine of information. read more

If you have an interest in black powder rifle this place is like going to the Daniel Boone Dreamland. Thousands of rifles and parts to build your own. Friendly people. Fair prices. The catalog has a huge selection. read more

I placed an order for an item their website lists as in stock. Meanwhile another retailer I had an advance notice request in to got it in stock, but I didn't order it, having ordered it from Dixie Gun Works. it went out of stock again from the other retailer, after which I got an email telling me it wasn't in stock at Dixie Gun Works after all but they would put it on back order. Back orders for that item take 6 months or longer . . . yet I am charged immediately. Customer service doesn't wish to answer questions and hangs up the phone. Notably, that item is still listed on their website as "in stock". Nope - gave them a chance but never again read more

Very nice and easy transaction over the phone with the sale lady. She checked and confirmed what I wanted was in stock took my information and payment and it was delivered promptly the following week. Beautiful musket! Will order from here again in the future. read more

Dixie Gun Works is in a building of 46,000 square feet, just over an acre. It also has an old car museum with nearly 40 antique cars and 1,000 or more pieces of antique mechanical devices. It grew from extremely humble beginnings. Back in 1948 a traveling jewelry salesman, who was also a gun enthusiast, sold and traded guns out of the trunk of his car. Today, they take orders on seven, toll free, incoming telephone lines. There are five other telephone lines used to service customer needs. Internet orders make it possible for Dixie Gun Works to ship their products Worldwide. Five thousand square feet of showroom that is open to the public, displays up to 2,000 antique guns on hand available for sale. The small twelve page, pocket size edition of the Dixie Gun Works Catalogue first issued in 1954 has grown into an 8 X 10 inch, 700 plus page book, illustrating more than 10,000 items Dixie Gun Works offers for sale. We try to keep new versions of the catalog on hand just for the fun of reading and learning new things Dixie Gun Works has come a long way and grown to be the largest supplier of blackpowder shooting equipment, parts and antique guns in the world. Adjacent to the showroom is the Dixie Old Car Museum featuring thirty-six restored antique automobiles, farm engines, related antique automobile accessories and an 1850 log gunshop complete with vintage tools and equipment. We treat visiting Dixie Gun Works as most people do museums and other points of interest. We spend a few hours just looking at, holding and looking at the guns up close and personal. You don't have to wait for a person behind a counter to hand you something, it is all laid out for you to self-serve at your own pace. It is also only a couple miles to the Kentucky State line and if you have extra time you can cross over and visit Kentucky for a bit. Dixie offers over 60 kit guns including cap and ball revolvers, pistols, Kentucky, Jaeger and Hawken style rifles, military longarms, trade guns and shotguns. We purchased a shotgun kit that was intermediate in skill level. Dixie has all of the tools and materials you would need to complete any kit. The kits are offered in three different stages of completion, from minor tweaking needed to more aggressive hands on knowledge and ability required to complete. If you are into reloading or gun collecting in general this is an enthusiast's wonderland. read more

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Great people to do business with. After a lifetime of working on guns of all types I recently became interested in antique firearms. I searched for places to buy parts and get reliable information and DGW has proven to be among the best. It is really wonderful to be able to talk with someone who knows what they are talking about and has previously solved a problem I am facing. Someday I hope to be able to visit their showroom and see their collection of antique firearms. Quick, friendly service, knowledgeable staff, that is as good as it gets. read more

I put on backorder a flinter kit build and two days later I found something I liked better (a DGW offering as well) Long story short I cancelled the back order and purchased the other kit because it was $100 cheaper. A day later I picked up some bad chatter about the breach configuration of the new purchase that did not fit with my expectations. (not faulty but was not what I was looking for)... cancelled that order as well.. bottom line: In ALL cases of communication with whoever answered the phone when i called was very professional and quick to respond, not just in words but my CC was credited immediately.. In my experience It just doesn't get any better than this. Awesome folks... read more

I love DGW. They are not the "Sell your info" trash like Crazy Crow. Been dealing with DGW since the 1990s. Great customer service. My only complaint is getting "preached to" by some of the people working there. I call to buy items, not hear about religion. read more

I have been buying replica guns and pistols from this company for over 25 years. It is, without doubt the best company I have ever dealt with. This company adheres to the 'OLD SCHOOL PRACTICES" Not the new school. The prices Are steep but no one has ever complained about buying quality. I would rate this company with a 9 plus Ovid Priffer read more

Dixie gun works has great products! But their shipping is high high high!! AND there is a High hazmat fee that is not disclosed in amount, it just says "hazmat fee applies" it should have been included in amount of order of pulled separately from my card. Won't but from them again if I can find what I need anywhere else. Of course the whole reason I purchased from them in the first place was that everyone else was out of stock. It should be illegal to do this in my opinion. Isn't it called "price gouging" ? read more

Just wish to say that Tennessee was State in one of several different territories years back. i learned to love Tennessee and Tennesseans ! And particularly Dixie Gun Works ! When my itinerary had me even marginally close I always found excuse to spend a night in Union city and visit DGW at least once. The last I bought there was a .50 Kentucky in the box , assembled but UNFINISHED ! The shrink in the brass was deep. But isn't that the fun of it ? One can take pride in what they love and work for. Mow i only get to hear that sweet Tennessee voice when I place a tel. order with those nice ladies. DIXIE ! Your integrity is unquestioned. I miss you !! "THANKS FOR THE MEMORIES" James W. Gibson read more

Excellent customer service. Very patient with me. I put a Lemat on layaway and they were excellent about their bookkeeping. Shipped the day I paid it off. THANK YOU Dixie!!! read more

This is my Favorite Black Powder Gun and Accessories Catalog . Very Informative and reasonable Prices!

I placed an order, check put went smoothly and a week later nothing. No email notifying anything was wrong. I called to confirm my order and they said my credit card was never charged. Everything was fine with my card and placed the order by phone and they said it will be processed. Three days later-nothing. I'll take my business elsewhere. read more