We had a great experience with our recent kitchen renovation. Selman assisted us expertly during…read morethe design phase, and Vitalie, Rodollfo, and the rest of the team did an excellent job with the execution. Everyone was committed to delivering a quality product, and the results more than met our expectations. We look forward to working with you again in a couple of years on our bathroom remodel.

Mariam, Vitali, and their team were amazing to work with on our master bathroom remodel. My husband…read moreand I had an idea of what we wanted and Mariam had great ideas with the design from the tiles, fixtures, vanity countertop, paint color, etc. Vitali and his team were professional and clean and LOVE our new bathroom! We get so much sunlight in there that our dogs lay in the sun too! We will definitely be using them for our future projects in our home!

We went on auto-mode when we recently needed a new fridge; where did we buy an appliance from last…read moretime? Well, last time was during Covid when stocks were bare, and Bray & Scarf just happened to have in stock what we needed. We should have researched this time. High prices, a checkout process reminiscent of the last century and a post sales support process that makes me say I am never buying from them again. Our new fridge makes an annoying high-pitch warbling cricket sound all morning; they sent a tech out and he claimed he couldn't hear it. That was it from Bray; from here we've been told we have to deal with Thermador directly. So why use a middleman? Just go to a big box store where you know there won't be any support, and that's factored into the price.

I ordered a Speed Queen dryer in 2024. When they installed it, I told them that it was installed…read moreincorrectly (both email and phone call). The manual stated that the dryer pipe shouldn't snake and bend. Bray and Scarff spoke with me on the phone and insisted it was installed correctly and then stopped answering my emails. Two years later, my speed queen now takes multiple cycles for a single load to dry. I reached out to Speed Queen about this because it's still covered under warranty. They sent an email stating that the way Bray and Scarff installed it was incorrect!! I felt gaslit years ago and just gave up. Now I have a top of the line machine that operates like a dying dryer that is a fraction of the price!!

I can not say enough about this business! I have found Stone…read more& Tile World to have the best selection of quartz, marble and granite to choose from. I am presently renovating my kitchen ( after 35 yrs) and Goran could not have been more helpful in helping me select the countertop of my dreams. He was patient and very informative about his products and I left the showroom today, feeling VERY CONFIDENT that the job will be beautifully. I know that you won't go wrong by using Stone &Tile World. It's a business you can trust!

I'm not going to go into a lengthy discussion, I'll just say this: Goran and his team are the most…read morephenomenal I have ever dealt with. End of story!

This review is long overdue. I hired City Painters for two large jobs in the last year; first they…read morepainted my entire house, second they remodeled the floors in my basement (that job also involved some drywall work). Both jobs are stunning and worth every penny! Selvin is straight-forward and honest with his pricing and walks you through the entire job. When I asked if they were able to do something his response was "you're the boss!" Selvin's team is prompt and hard-working, showing up on time every day ready to work. I had to reschedule my flooring job with short notice for a trip out of state and they were able to squeeze me in a week earlier than originally scheduled. It was a tight schedule, only four days for the whole basement, but they were able to get the job done early! I couldn't recommend City Painters more for all of your remodeling needs! (Pictures include before and after)

I cannot say enough good things about City Painters. They were a dream contractor. We hired them to…read moreremodel our basement, and we couldn't be happier with both the process and the end product. Selvin, our client rep, was responsive, competitively priced, and transparent. We even added in a few requests during the project. Selvin was quick to provide us with an updated and fair quote for the additional work. Jovani, our project manager, was amazing. He checked in with us every morning AND evening to explain what work was going to be done and ask any outstanding questions. He was knowledgeable in helping us make decisions and select products. The team was equally awesome. They worked so hard to get the project done on schedule, even after adding some additional items. They were very skilled but also very professional. I loved how each day they cleaned up--throwing away the trash, organizing the tools, moving items off to the side. This level of effort showed that they not only respected their work, but they respected our home. It can be hard to find a good contractor. I am so grateful that we found Selvin, Jovani, and the City Painters team. I will take them with me wherever we go and hire them for whatever project we decide to tackle next. Thank you! Thank you! Thank you!

In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

Dan and his men were great they did a beautiful job on our kitchen and bathroom they were very…read moreconsiderate and took care in the remodeling Fantastic men to work with

My experience was exceptional from start to finish. First, Shannon worked with us to design a…read morebathroom that we love. She listened to our needs, made great suggestions, and helped us select attractive, high-quality materials. She is knowledgeable, organized, patient and an absolute delight to work with. There was no hard sell, just an excellent design. The company does not start working on the project until all of the materials are in. Everything was exactly as stated on the contract. Once they start the team is dedicated to your project. They finished it well within the time projected. Buddy, who did most of the work on our bathroom, is a rock star. He is skilled, knowledgeable, and was very careful with the work and our home. The rest of the team was likewise terrific and worked together like a well-oiled machine. There were just a few little things that needed tweaking and they came back and took care of theme. The price was more than fair, and better than other bids I received. I will use KBD for any future projects.

Shannon, Mark, and the team did an excellent job remodeling our kitchen and bathrooms…read more I saw kitchen and bath depot mentioned on Reddit of all places and the moment I stepped in to the showroom, Shannon greeted us and answered all of my questions and was super friendly. They worked with us on the design so everything was exactly what we wanted and the project manager Mark was always available to answer questions when the guys were working on the house. We now have an amazing kitchen with lots of storage and a bathroom with the soaking tub I've always wanted! Overall we had a great experience with them and would use them again in the future.

Fabulous!!! I worked with Mark to completely remodel my little kitchen. He is very knowledgeable…read moreabout kitchen design and has years of experience to assure great function and comfort. The work was on time and on budget. I made changes along the way. Of course my changes were upgrades that cost more than planned but my family loves the finished product. I have an old house which has been renovated top to bottom over 20 years. This was my best contractor experience. I highly recommend this company. P. S. I only made one mistake. I went to Porcellanosa first. They were dismissive with no customer service. Well, they lost a $90,000 client. I will not be back.

Well they do have a trifecta of sorts. Lousy service, unkempt showroom and limited products. I…read moreliterally had to beg the designer to answer a few questions. She allowed me to ask exactly one question per interaction. They had some product brochures, but the one by the quartz samples was from 2020 so even the written material wasn't of help. The admin person was nice enough, but really knew nothing about the products on the floor and had to confer with said disinterested designer. I was referred to this place by the son of a friend who had assistance from Daniel when he did a complete kitchen remodel. Unfortunately Daniel ran away from me as I entered the showroom (I knew who he was based on his photo on their website.) I wanted a place that wasn't as precious as some of the Bethesda showrooms are, but this place isn't it. Just go online instead of bothering to drive out to Rockville. You'll get much more information that way, that's for sure. Makes you wonder how they stay in business.

Update : Just for the sake of getting rid of this project and move on with my other projects, a…read morevery small settlement was paid to me, and we agree to close the contract and release all other legal obligations . An explanation of why I was ignored for so long was not provided , but certainly heard enough of bragging about how those million dollar homeowners love them. One can only wonder what's the hidden message there. Below is my whole project experience. I hired this company because it was recommended to me by someone who had good experience with them. However I was extremely disappointed on the irresponsible actions from the contract workers after the remaining of the work trailed for more than a year. To be fair, the initial part of experience was what you can expect with any standard professional company, the crew was polite and clean after themselves. After sometime, things began to get worse. The corner counter top was cut completely off center, after repeatedly contact and request for correction, a correction was promised , however nothing happened after almost a year after numerous back and force via email, phone calls, etc . Instead of take initiative and fixing the issue, I was given a phone number, and was told to call the counter top company MYSELF and make appointments MYSELF. After many calls with a lady who clearly has communication issues and barely understand what I was saying, a guy from the counter top company came alone , with a pencil and piece of paper board. He had no idea what was the job is for, and cut the board in wrong angle again. I caught the mistake before he left my home and basically hand held him to draw correct lines on the board. I did his work, and he left, and was never heard again. Of course, after this November 2017 incidence, everything fell completely silent again. I was never contacted to have a follow up again, or even a check in "hey, have you got your new counter top yet ? " or " I have things ready for installation ". NOTHING. From November 2017 to JUNE 2018. Ironically, all the way till I left my initial YELP review. During the summer project period, the contract worker left without making the microwave function , one light switch was installed upside down, one was not installed, thought still got charged . It was stated in the contract that the paint was a certain model, however, worker showed up with a much lower grade and claimed it was the right one. Also the contractor left was two jars of the paint which should belong to me. And painted one wall with the wrong color. AFTER ONE YEAR OF THE PROJECT I'M STILL EXPECTING WORK TO BE COMPLETED --- Update - I have to pay another company to come in , and fix all the mistakes. Also the workers parked in the wrong spot while clearly been told not to. and caused $400 towing fee and still have not paid back to me.

Kitchen and Bath Concepts was the only company who was able to take care of our complicated shower…read morefloor problem. The management and the service people were wonderful. We were very pleased with their service. Project was delivered on time and budget. We highly recommend Kitchen and Bath Concepts to others!

We are extremely pleased with Blue Rock and trust them always to execute to a very high standard…read more We have contracted Blue Rock on multiple projects, large and small - everything from replacing light fixtures to building an outdoor astronomy platform/observatory to designing and installing transom windows along the back exterior wall of our home. David, our project manager, consistently provides the highest levels of service and professionalism. It is a pleasure to work with them, and they will be our first choice for any home projects in the future. Thank you Blue Rock -- and David in particular -- for making our project experience so smooth, and for delivering quality work!

The question "Are you happy?" was asked almost daily by the team and perfectly captures my…read morerenovation journey with Blue Rock. The answer is a resounding yes! From our first meeting to the final touches, the team was exceptional. A special thank you to Dori and Bobby for always being available to answer my questions during my contractor search and offering an affordable rate. David, your patience and support were invaluable, especially when I experienced delays/received damaged items from vendors. Your reassurance--"These things happen, and it's okay, we will get it done"--helped me stay calm throughout the process. Thank you so much for being a great partner! Carlos was fantastic! His knowledge and positive attitude made a significant difference. I wholeheartedly recommend Blue Rock. I absolutely love my new bathroom!

I recently took my in-laws furniture shopping at Bob's Furniture, and we had two very different…read morecustomer service experiences. First, I want to recognize James W. He greeted us when we arrived and was incredibly patient, kind, and knowledgeable. He took the time to help us configure the furniture in different layouts so my in-laws could better visualize how it would look in their home. He never rushed us and made the shopping experience enjoyable. His customer service was truly 10/10. Unfortunately, another employee, an older woman with short red hair, left us with a very negative impression. She made inappropriate jokes in front of my in-laws, and she falsely accused my children of damaging furniture when nothing had been broken. My children were simply trying out the furniture, just as many customers do, and they were under my supervision the entire time. Her comments were unnecessary, unprofessional, and made our family feel uncomfortable. It's one thing to politely remind customers of store policies, but it's another to make false accusations and embarrass families in front of others. I hope the store or regional manager takes this feedback seriously. While James provided exceptional service, this employee's behavior was disappointing and detracted from what otherwise could have been a great shopping experience. I hope she receives additional customer service training so future customers are treated with kindness and respect.

We ordered a cabinet to be delivered. The salesman, James, promised that all we had to do was to…read moreput the legs on. This is what we received. (See photo). Do not trust what they sa