Amazingly perfect fit of a "caretaker" for my father. When COVID started we thought we might need…read moreto limit in home caregivers, but my parents insisted on NOT reducing them as they are fantastic, caring people, whom my parents having come to truly love. Highly trained, honest and qualified people who care for your loved ones, like you would. Professional and thorough communication with me (the daughter). All this while preserving the dignity of the client. They are a 20 star in a scale of 5! Thanks to Marti, Danielle, Sharon, Jamie and Kat. . .

Now on Larkspur Lane. From round the clock help with…read moreeverything to just driving to an appointment, these gals do it all...with a smile.

Great Service, Good correspondence, Punctual, Dependable, and Hospitableread more

CAUTION!! DO NOT MAKE AN HONEST MISTAKE!! JENNEL HAS NO COMPASSION FOR THE PEOPLE THEY TRANSPORT!!…read more I made one honest mistake, and she didn't care! I had called for a ride, they couldn't return me home because their drivers "don't work past 5:00" NONE of the other Medical transport companies do that. They don't get off until everyone is returned. The air quality was extremely bad that day because of the fires. My doctor that I was seeing that day, told me that I needed to find a way home, rather than trying to find a bus stop close to his office, and waiting about 45 minutes for it to come. So I called Precious Cargo to see if they could. She told me to call the transportation supervisor. So, I called the number she gave me. When the guy answered, I was talking to the receptionist in the Dr.'s office. I explained the situation, he said he would call me back in a few. Then, Precious Cargo called & said they were coming to pick me up. I found out a couple of days later from Jennel, that the transportation supervisor I talked to, was not Precious Cargo's, it was my insurance company's. She told me that I had filed a grievance on her. I told her I didn't intend to do that. I apologized, called my insurance company. For the next week, I tried my best to apologize, explain, apologize, made phone calls to fix what I had ACCIDENTALLY done, APOLOGIZE, but nothing was good enough for Jenell!! So I missed several appointments, but guess what? I found another transport company besides Precious Cargo who is SO busy since Merit pulled out of Redding, mostly because people don't like you Jennel! Good Job!!!

I've been riding RABA for about 10 years, and it has consistently gotten worse over time…read more Paratransit riders are the last priority for RABA. Run About has taken over as their main focus. Keep in mind, Run About riders pay HALF of what paratransit riders pay, plus most of them are able bodied and can probably walk to wherever they are going. I can't count the number of times my bus was late because my driver "had to go get a Run About rider at the last minute" (which, as previously mentioned, took precedence over me) before picking me up. So wrong. Also, if you happen to have a doctor's appointment, try to make other arrangements. They will NEVER get you to your appointment on time. Seriously. I can't walk or drive, so unfortunately, I have to depend on them. I have no problem with the drivers, its admin. staff that is especially difficult to deal with. Hopefully things will improve in time. For now, we have to deal with it.

Most of the drivers are great, caring for people, and NOT rude. only reason for 3 stars is that the…read morebus from / Shasta Lake Is on a 1 hour schedule. Some of the busses are older, but in Good repair. I really like that they have started a Church Buss program. Shasta Transport dropped the church busses, so have not been able to get to church. They also told me that they can not pick me up because I live too close to a Buss stop.

I get transportation help from lift assist for my special needs adult child. Christi has been my…read moredriver and she is fantastic! My son trusts her. Very friendly and very helpful. I know my son is in good hands when traveling with Christi. I can't thank Christi and Lift Assist enough.

From the owner: Providing transportation for wheelchair disabled people in and around Chico! Call us at…read more530-444-5438 or email at ride@chicoliftassist.com to schedule a ride to your next appointment or for any questions! Safety is our priority!