The last couple times I went to school my driver was back. She was gone to a wedding and that's why…read moreshe wasn't there. She said that the other driver was wrong to say what she said to me. I will be using the same company to go to my new programs but if they start to slip again I certainly will inform the people working with me or the company itsself of what's happening.

From the owner: We are Rochester, Minnesota's leading non-emergency medical transportation company. Servicing the…read moreRochester community and the surrounding areas, we transport individuals to and from medical appointments and personal shopping.

They do not transport anyone up or down a step! Seems like a simple operation but their insurance…read morewon't allow it. Update: we weren't able to use Allegiance Transportation due to the fact they cannot move patients on steps. Would be nice if they added this piece of information to their website to save potential customers time. That's the reason for a less than perfect score.

Mike was wonderful with my elderly mom...she needed transport to/from the dentist and he was…read morepatient and kind! I rode along and could totally relax while he took care of her. On time. Great customer service all around.

Very good taxi cab company I would ride them again. Great customer service and great communication…read moreskills very friendly and they made sure I got home safely

american Phoenix is an amazing company the drivers are all pretty much awesome and the owner penny…read morehas the big heart you can imagine she truly cares about her company, drivers and riders!

As a parent I confirmed service the day before. This compant didn't show. When my daughter called…read moreto see where they were they told my daughter "she wasn't on the schedule" (remember it's confirmed here). My daughter was late for first day of college (I had allowed half hour). I gave it a second chance. Parent confirmed same day. 1 hour and 15 minutes before time of service. Again, no show. My daughter called, they said "she wasn't scheduled". I called to cancel future services I was told "we were on our way and she didn't need a ride". Company lied and is not trust worthy.

It was ok got me to the point not the best quality of van pay cash way easier than paying cardread more

They were amazing. The staff is so helpful and the driver was kind and competent. I won't work…read morewith any other service. Well done.

From the owner: reliable transportationread more

As soon as a book a flight and plan to then travel to Northfield, City Gal is my next move. The…read moreride is comfortable with friendly conversation.

I can't express enough how disappointed and unprofessional this company is! 2 days prior to…read moreneeding the service, I spoke to the mother / owner, she assigned her daughter to handle the drive. I confirmed with both the mother and daughter the day before and provided the flight details and asked where my stepson should meet the driver. I STRESSED that it was imperative that everything be handled in advance (including what the cost would be and how they would prefer to be paid), because it was a family funeral that he had to attend. On the morning of the arrival, the daughter didn't show for the pickup and wouldn't answer her phone! The mom answered and said she would try and reach her and then she also wouldn't answer our calls either. Finally, later in the day they responded and gave us the excuse the ride had been canceled. A complete lie and excuse for the unprofessionalism and incompetence! I strongly urge everyone to use a different service and not allow City Gal to ruin your plans!