They do not transport anyone up or down a step! Seems like a simple operation but their insurance…read morewon't allow it. Update: we weren't able to use Allegiance Transportation due to the fact they cannot move patients on steps. Would be nice if they added this piece of information to their website to save potential customers time. That's the reason for a less than perfect score.

Mike was wonderful with my elderly mom...she needed transport to/from the dentist and he was…read morepatient and kind! I rode along and could totally relax while he took care of her. On time. Great customer service all around.

After having a very unsatisfactory experience with a different medical transportation service in…read morethe past, I was hesitant to try MediBridge at first. However, I am so thrilled we gave MediBridge a chance and plan to use this company moving forward! They are prompt, professional, and caring.

From the owner: Reach out to MediBridge Transportation now to access our top-notch non-emergency medical…read moretransportation services. We’re here to ensure your health journey is stress-free and on time, prioritizing your comfort and safety every step of the way.

Tony is a great resource for transportation. He's reliable and knowledgeable. He also keeps a clean…read morevehicle.

Tony didn't show up for schedule pickup. He seem to lie about confirming. He mess up. Plus Lyft was…read moreeasier to use and less money.

99% of the drivers are wonderful, conscientious, and polite. Most are immigrants from Russia,…read moreUkraine, Estonia - amazing individuals. There is a terrible hurdle for both the drivers and the customers: the dispatcher became more and more rude and pugilistic to me, the customer. And calls to A+ were impossible - ring, ring, ring, ring, ring - with no answer. Multiple calls with same results. The mission statement is to serve medical patients. PERIOD. As we ALL know, one cannot predict how long a medical appointment will last. One can predict a dialysis appointment and a PT appointment - they are scheduled with clear parameters. Doctors appointments - no! I felt more and more pressured to provide a time. The shortage of drivers and delays were set upon the customers - faulting them. I experienced being yelled at and blamed. After 13 years, my relationship with the service - once SIRIUS ended. I sent farewells to the drivers who were doing their very best.

Has cataract surgery today and my ride was confirmed on Monday. Tried calling after appt ended to…read morelet them Know I was ready and could not get through. Other folks at the clinic also tried and same result. Ride never came. Not good customer service. Won't be calling again.