I'm writing this as the sister of the bride because I witnessed firsthand how this caterer nearly…read moreruined what was supposed to be one of the happiest days of my sister's life. We were literally in the middle of getting ready for her wedding rehearsal when my sister got a call from her venue, The Magnolia Room. The venue was calling to say that there were no bartenders, no staff, and possibly not even any catering because the vendors told them they weren't coming -- they hadn't been paid. You can imagine the shock, panic, and heartbreak my sister felt getting this news the day before her wedding, while she's trying to enjoy what should have been a joyful moment with her family and friends. She checked her email and found a message from the caterer where he casually said that he would "no longer be able to take care of the wedding tomorrow due to health issues." That was it. No phone call, no warning -- just an email less than 24 hours before the wedding. He even sent her a list of the vendors he had never paid, despite the fact that my sister had paid him months ago, in full. Because of his complete failure and dishonesty, my sister had to come out of pocket again -- at the last minute -- to pay for services she had already paid him for. I watched her, exhausted, in tears, calling around to salvage her own wedding because of this man's utter lack of responsibility. My sister still has not received her money despite his promise of refunding her within 14 days after the wedding. I wouldn't wish this experience on anyone. It was heartbreaking to watch my sister go through this -- the stress, the expense, the betrayal -- all because someone took her money, made empty promises, and walked away. Do not trust this company with your event.

Absolutely do not trust this company with your event, especially something as important as your…read morewedding. Less than 24 hours before my wedding, Alexander Cruz canceled on us after having been paid months and even years in advance through multiple payments. He claimed it was due to "health issues," but that doesn't excuse the fact that he never paid any of the subcontractors -- no rental company, no staffing company, no bartenders. They all confirmed to us that he never paid them, even though we had already paid him in full. He left us scrambling at the last minute, nearly ruining our wedding. His lack of professionalism and accountability is shocking. One week after our wedding, he still has not refunded us a single cent. To make matters worse, his supposed coordinator, Gina Ricca, completely ghosted us. When things fell apart, she simply disappeared without offering any help, apology, or explanation. At this point, it's clear this is not just poor business practice -- it's dishonest and borderline fraudulent behavior. He took our money, failed to deliver the service, failed to pay his subcontractors, and is now avoiding responsibility. He is a scammer, and I would strongly warn anyone against trusting him with your money or your event.

"Crown and Cocktails" is a delightful blend of sophistication and casual charm and also where…read morememories are made. The cocktail menu is inventive, featuring a variety of unique concoctions and service is 10/10. -Will be asking for them to cater again in the future

They were great! The customer service was immaculate!!!! I've experienced MANY drink…read moretrailers....but this one stood out to be when I was walking by..... Let's start with the interior.....seeing it in the daytime is nice...but seeing it at nighttime (the event was all day long)....WOW....it stands out because of the lights...sure... but THE CUSTOMER SERVICE!!!! THE DRINKS ARE MADE WITH LOVE!!!! They act like (and u can tell) they love what they do...and are genuinely happy to serve customers.....then...you have the drinks... ugh....that day I was a HEAVY INVESTOR...and I'll leave it at that! God speed!

I ordered Mac and cheese , slaw and bbq sandwich. Got the last of the Mac and cheese. It was a very…read moresmall amount , was burnt and cold. I was told received the last of the Mac and cheese. Mind you the food truck showed up at my job for lunch and it was only 12:05 when I arrived! You could drink the slaw with a straw! The sandwich was just ok.

Was at Lucky Dog in Steelecreek today and was able to get some bbq to go and was perfect. Pork…read moresandwich was great, beans had a little nite and Mac and cheese was spot on. Perfect to go tray and price was right where it should be. Highly recommend!!!

I booked this venue for my daughter's baby shower (my first grandchild) because she wanted to have…read moreit near family so her great grand parents could attend. Neither my daughter or I live in North Carolina so we had to travel. When I first reached out to the owner Nicole she was very pleasant and it made me feel comfortable to spend my money with her. She provided me all the details involved in my package and I was satisfied with the details and what I was getting for my money so, I locked in. Once locked in Nicole's communication changed. She took forever to respond back to my questions about decor and then proceeded to tell me we have plenty of time to go over decorations because my shower is in January and we will get tighter in December to discuss. I understood and tried not to bother her unless I had questions that needed to be answered from my caterer. December arrives and still nothing so o reached out and again I had to wait for a response. By this time I'm getting anxious because I have already paid the full amount for the for the event. When I did finally speak with her, I asked if we can have a Zoom meeting because I am from out of town to see what she had decorating wise, and she proceeded to tell me that she had not purchased the item yet, but she will have them the day of the shower that made me real uneasy. I contacted her on my way into town to inform her that I will be there and ask if I can come see the venue prior to the baby shower which was three days before and she told me that she would not be available until the morning of that again made me real uneasy because I didn't know what I was walking into. I was informed by my Caterer that she didn't even know what time the event started and she stated that she didn't realize it was that earl. I have never worked with a professional that I was unable to see the event space or the decorations and give my stamp of approval since I am the paying customer and this is my vision that they are bringing to life. On the day of the shower, I received a text message from Nicole that informed me that I can now come before 10 am at 9:15am. I replied back that I was going to be late and Nicole called me 30 minutes later to informed me she had left the venue and proceeded to give me instructions on Cleanup. I was in shock when she said she left because I had never met this woman. Once arrived I had trouble finding the venue because it's inside a building and she had me come through the back. The building has horrible reception and I issues with getting directions from Nicole without going outside because her venue is located on the basement. When I finally got down in the basement and saw the spot I was immediately disappointed. The decorations were lack luster. A lot of wall space that had not been covered with decorations. The table formula daughter and husband to sit at was barely decorated and I didn't care for it at all. I couldn't get anything to work until she finally provided me the WiFi and then only the music I was able to get to work, but I was able was unable to use the tv to do the slideshow of pics we discussed. The bathrooms are on the outside of the venue which isn't a problem unless you have a key which I didn't have and I had to keep asking the ladies across the hall for the key as they were trying to braid hair. No tissue in the rest rooms so we had to figure out who to ask. Had she waited around for my arrival to greet me as a paying customer and give me instructions and a tour in person things could've been a little better knowing your service sucks in a basement. Needless to say, I did not enjoy myself and I tried to keep my cool for my daughter's sake. I wanted this to turn out beautiful. We traveled way too far for mediocrity and I paid a good penny for her service that was very lackluster and unprofessional. I'm just now settling to write this review because I was so disappointed. I couldn't even talk to her when she decided to come at the end for clean up because I didn't want to make a scene and embarrass my child. This experience has put a bad taste in my mouth about planning an event out of state. I hate giving bad reviews, but this experience was horrible.

I had my Babe 63rd Birthday party here it was simply Amazing .Nicole did a fantastic job with…read moredecorations and taking care of all my needs . would definitely recommend 313 venue .Shes very professional. Thanks

Terrible experience. They did not show up and did not put sign that I paid for. They promised…read morerefund which I'm still waiting for. Stay away from this unpleasant and unprofessional company.

They did a fabulous sign for my daughters 9th Birthday. She loved it! Super communicative,…read moreresponsive and just all around pleasant. Will use them again for future signage!

My company has ordred catering from here a few times. I've had their bagged lunches (sandiwches and…read morecookies) and some buffet setups (chicken, rice, etc). The individual portions are a good size and there's usually a variety of options (Italian, caesar, veggie etc) plus a a water bottle and chip, cookies. So it's always a nice treat when we have a lunch n learn or something. The buffet was okay, but a little bland. Overall though, can't complain when the brings this in for the team, ha!

We used SMC to cater my parents 60th anniversary party. From start to finish they were…read morefantastic!!! Helped me with menu choices, a special plate for my mother due to her food allergies, set up was easy and beautiful and pick up was quick and quiet. If you are looking for a fancy meal SMC is for you. Highly recommend!!

Nov-18-2015, Kater Time served our Company Thanksgiving Dinner. They were on time and brought every…read morething needed to lay out a very organized and complete dinner. The food was hot and fresh, they served the portions as much as you liked. We had ice tea to drink. My unbiased opinion of Kater Time is. They are a full service well prepared and organized business. The food is made fresh and very tasty. You will not be disappointed. Don't forget to try there awesome seasoned green beans . Thanks The Food Dude. :)