I will start by saying that this is the only place I have had eyelash extensions done, so I do not have anything to compare it too. I went there twice, second time for the refill. There was some nice things and some not so nice which is why I can only give it 3 stars. Here's my experiences.
I went here with my mother who has had lashes done several times and different places. We decided to try this one because the prices are good. The first time we went, we got there and the shop appeared to be closed. Dark inside, no one around. We finally got ahold of her on her cell phone (took a couple tries) and she said she was in north county because she had forgot she had run out lashes and had to go get some. She said she was on her way back so we waited. She finally arrives thirty minutes late. Once we finally got inside, the shop is cute. She did my mom first and then me. She did explain what she was doing since it was my first time. However about half way through she kept picking up her phone, I dont know if she was texting or what. Then it rang and she answered it, twice. Now my biggest problem with that is that she goes through a whole procedure to disinfect your eye, clean it, and she wears gloves. But obviously her cell phone is not sanitized, and after touching it she puts her fingers straight back in my eye. Did not seem very good to me. Not to mention it left me sitting in the chair with my eyes taped shut listening talk to her friend (was clearly NOT business call, not that would matter anyway) for 5 minutes. All in all, the lashes did turn out pretty and both of us liked how ours looked.
Our second visit we tried for a week to get ahold of her. Called and left messages, didn't get calls back. Finally we got an appointment scheduled, but the day before my dad fell ill and so we called to cancel. Again she didn't answer but we left a message. After he was better we had the same trouble getting ahold of her. When we finally did she got rude with me saying we missed our appointment last time without telling her. That wasn't even true, but especially after the long wait she made US have for her the first time I think it was especially annoying. She said she waived the cancelation fee for us but wouldn't do it again. Um, ok...? So we go back for our refills, she AGAIN, takes a cell phone call in the middle of doing my eyes. So clearly not a one time incident. I'm sure there is regulations about that kind of thing? Anyway they again turn out fine looking at least. After we walked into another store there for a minute, but then we had to leave because there is only ONE parking spot and someone else had an appointment. Not her fault but annoying. The lashes lasted a very long time, my mom said longer then other places she has had them done. However they were glued on so strongly that when they finally did come off, they pulled out virtually ALL of my lashes.
All in the lashes did look nice, the prices were comparable, but there was some Inconvinces and attitude to deal with.
TLDR:
Pros:
Her prices are less than others I've seen online.
The shop is decorated cutely.
The lashes DID come out nicely. Very full and pretty.
The lashes lasted a LONG time. She said 2-4 weeks and they lasted 4+ both times.
Cons:
Parking is hard, she only gets one spot in the parking lot.
She will answer her phone while in the middle of working on you (unsanitary).
Doesn't answer or return calls a lot of the time.
She ran VERY late (30+minutes).
All of your eyelashes might fall out after. read more