Had the flu and bronchitis was having a hard time breathing walked in about 550pm said I was having…read morea hard time breathing and feeling weak they said they are closing they stop taken any patients. There was only 2 people in the waiting room and they where rude .... It seem every time I have been in that urgent care or lab there counter help where do they fine these people , all the other clinic they are nice and friendly and nice polite..

This practice is awesome. The staff is courteous and ever accommodating. The doctors are kind and…read morelisten to my every concern.

Dr James Henderson: Excellent care as an existing patient at Providence Family Practice. Great…read morepersonality, and bed side manner and humor. Don't see that a lot these days. DR James Henderson was very thorough with providing a plan for my care. Thanks to Providence Family practice for having him available.

August 1, I had to see Savannah Q because Dr Frampton Henderson was out for the week. I also assume…read morehis nurse because I did not see her.I was told I had to be seen in office to get prior Authorization for MRI because of pain worse in back and right leg weak. Was having a difficult time walking so did not know if a disc had herniated or what was going on. Afraid to do any stretching etc did not want to make things worse. Did not get the authorization and asked nurse when I talked to her could I make the appointment, do not know that nurse. She worked with Savannah. I did not make any appointments with hospital because I know Dr Frampton Henderson or his nurse Josie took care of that then called me when everything was approved. I then called my insurance Company and they had no records of anyone from Providence Family Practice contacted them on my behalf. I am not trained in what you do to get this information because I've never done it.My insurance Company UHC called my Drs off to ask the person about the prior authorization while I was on hold and they said and I quote, what do you need from me . She told me no one has ever made that comment to her. She reported it to a person at UHC. She told them what was needed then got back on phone with me and said she would call me in a week to make sure everything was taken care of. NO, I have gotten nothing, a call or letter informing me I was approved for the MRI. She said I will call you back in a couple days and I said NO. I could not explain all of this to Dr Frampton Henderson over the phone so have to wait two more weeks for my regular checkup The sheet she gave me when I left showed level 4 because she, Savanna said took extra time. I did not need my ear checked or my throat that day? I started going to Dr Henderson when he first started practicing. Now he is semi--retired. When he does retire, if I can't get in with his son will change doctors. I have been so stressed out over all of this. My friend that just had MRI we both worked for same Company. She received letter in a week showing she was approved for her test. she said that her doctors office was so efficient. I told her mine used to be and I had never had this happen to me until the new people came in. When you deal with pain every day and then get stressed out with people that don't know what they're doing. It's so upsetting. I did not feel like going that day to begin with and now it's going on three weeks and I have gotten nothing from Providence family practice. Also my insurance company as I said talked with them and it did no good because they didn't know what they needed to do according to the person with UHC after she spoke with office person. Savannah Q wanted me to find a neurosurgeon but will wait on Dr Frampton Henderson to get recommendations. I have done all the work trying to get this MRI.

Just speaking on one doctor he is not responsive when you call and leave messages on MyChart. He…read morehas you take lab test and results come back doesn't go over results he leaves you wondering and though you call office several times he doesn't return calls nor reply to messages. He's uneducated and really never has a solution or can tell you what's wrong. I feel that's why he never will talk about your lab results because he can't understand them. He always googles your symptoms shoot I can do that. He never can keep nurse assistants long bc they say he is hard to work with and now I understand. If you choose this location please go with the two new African Americans who just got hired on within the last 3-4 months. Just be warned and listen to the reviews. I'm thankful I have found another doctor's office.

discriminate against white people. doctor doesn't uphold ethical oath. not okay when people show…read moreup on time and get neglected.

We came here for travel immunizations and couldn't have had a better experience. Dr. Hall spent at…read moreleast an hour interviewing us about our planned travel and educating us regarding our different options and risks vs. benefits. Karen the nurse really went the extra mile tracking down previous shot records from the health department database. The clinic is clean and quiet and the staff very friendly and helpful.

It's pretty good. This is a generous 3 stars, mainly because the doctors are really great here…read more They are mostly med students doing their residency, and all but one of them have been fantastic. I only wish they'd stick around longer. I think they work here about 2 years. The check in, leaves a lot to be desired, you're kind of run through, like an assembly line. Also it takes forever to get a script filled. I often have to call a couple of times, before I get a response. They also never seem to answer, you just leave a message and hope for the best.

As someone who gets very anxious going to doctors Dr. Hester was super friendly and nice to speak…read morewith he Communicated everything very well and made me feel very comfortable. He was very informative and answered all my questions

I've been a patient of Dr. Meadows since 2005. Really hate that she has left Columbia and is now in…read moreHilton Head but that is a blessing to the Hilton Head community as she is the most knowledgeable, kind hearted and caring physician I know. I have even considered continuing to be her patient but the drive is just too far. Hilton Head community, you are truly fortunate to have such an experienced physician joining your area.

The most caring, kind, get right to the bottom of the problem physician that I've ever experienced.read more

While visiting my fam... Auntie Duties were implemented immediately. (Honestly it's to be…read moreexpected). The little one wasn't feeling the best and asked if auntie could be the one to take her for a wellness visit. Unable to say no we hopped in the car for a same day visit. Upon arrival I was promptly greeted by the friendly staff and completed the covid questionnaire. There was a very minimal wait before we were called. Again staff was great, everything was thoroughly explained. Even caution was giving for cost that may not be covered by insurance. When final decision required parental approval there was no push back when I called my sister (the mom) and asked that details were explained. It was actually a giggle amongst us all. Nice family friendly practice. Just A Note: Be mindful of your fragrance choice prior to arrival. "STAFF HAS SPECIFIC NEGATIVE REACTION TO EGYPTIAN MUSK OIL/FRAGRANCE. PLEASE DO NOT WEAR."

Youre listed as a aauthoruz3d site for yellow fever vaccine. I calked 3 times and left my name and…read morenumber and nobody got back to me. Then I called a 4th time and got the same person who put me on a brief hold and a few seconds later said we don't do it. Please remove yourself as an authorized site that provides the service if you dont provide it. There are only a few places in Columbia that are authorized so update your offering or train your staff on your sercmvices. Frustrating.

I have no intention of returning after they left an acupuncture needle in me. This was the second…read moretime. SMDH. It happened a few months ago, but I was reminded when the send me an automated email, because they hadn't seen me in a while. Lol. Very unprofessional practice made it easy for it to happen. Doctor puts them in, and some untrained, gum popping tech pulls them out I had to pull over on the highway to remove it, after feeling it puncture me.

I've been going to Dr. Huang for 8 weeks now & I'm seeing great results through my adjustments &…read moreacupuntor. He's been doing this since 1989 & has earned #1 in Columbia for many years, so I'm confident in entrusting my hormonal & spinal issues to him. The staff members are friendly & the facility is clean. Only downsides are the location (due to traffic) & availability of parking space, which is a compliment to how great he is because he's ALWAYS busy...

Dr. G and his team come highly recommended! From the moment I walked in, they made me feel welcome,…read morecomfortable, and confident in their care. Every step was explained clearly, and the professionalism and kindness they showed were second to none. You can tell they truly care about their patients and take pride in what they do. I wouldn't hesitate to recommend Dr. G and his team to anyone looking for top-quality care and genuine compassion.

I arrived at about 2:25 PM without an appointment. The receptionist told me that I could set an…read moreappointment for 3:45 PM. I decided to wait. I was taken back and put in a room where I sat until 4:27 PM when the doctor walked in. The wait time was only a little longer than I would've wanted it to be, but with new appointment it's to be expected. The staff was super nice and efficient and, I appreciate that. I was able to leave knowing what the plan was for my health and how to take care of myself. I was listen to which is huge. I left there around 5:43 PM. Word to the wise, it is urgent care but you should still book an appointment. There was only one doctor working so that made my weight longer