Rosann is absolutely horrible to deal with and super rude!!…read more I submitted an offer on a property she has listed as a 2600 sq ft in Southampton. The house is not 2600 sq ft, but 1546 sq ft. County records were wrong.... we get it, but she wouldnt rectify her listing AFTER GETTING CONFIRMATION FROM THE COUNTY ITSELF OF THE MISTAKE, and got extremely defensive when I brought up the issue (as she had had a bunch of calls throughout the weekend over the same, according to her) She even said she had 15 offers and she wasnt going to fix it, but did she have 15 offers based on the real sq ft or on the INCORRECT information? That was a shocker to hear, she wouldnt go in detail, explain or anything, she just wanted to know if I was withdrawing or not. RUDE! Long story short, she hung up on me after she tried to make everybody else responsible BUT herself over the discrepancy on the listing, alluding that any reputable agent would take note of the mistake. So, is she not a reputable agent that went on to listing a property with a higher sq ft WHEN IT IS OBVIOUS TO BE SMALLER THAN WHAT THE RECORDS SAY? I asked her where did that statement put her at, and she hung up on me saying 'do whatever you want'. How is she still in business???, I wonder!!! Buyers and agents do have to do our own DD, but when we find discrepancies it is up to the listing agent to rectify and amend mistakes. At this point we all know the property is being sold for a HIGHER SF value at the price is listed for than what it needs to be, as it is 1100 sq ft SMALLER!!! No lender will let that fly AND SHE KNOWS IT. This property belonged to an elderly man who passed away and was a estate sale, maybe the sellers knew of the mistake, maybe they didnt, but I know Rosann KNEW BETTER. This is beyond unethical and will be reported. I am sure that not just these 2 previous reviews on here are the only people thinking the same way I do. The way she operates can not be casual, and MOST LIKELY A PATTERN. I recommend to check reviews on ALL agents on all sites, and with the real estate commission for any unethical complaints. *UPDATE NOW IM BEING THREATEN WITH A LAWYER OVER LEAVING A REVIEW ON REALTOR.COM .... It keeps getting better. Really showing true colors.

Rosann is rude and offers horrible service…read more I was interested in a property for sale and reached out to this REO via email and phone. I received a phone call back the following day and was instructed to email over my license and they would send me the lockbox code so I can go visit the property. I sent over a pic of my license on Friday at noon and called several times on Friday, Sat and Sun to follow up but received no answer. We drove two hours from NY to go see the property in Philly with no response. Received a response on Monday where Rosann indicated I should have returned their calls and sent in my license on a weekday as they are closed on the weekend. I have no missed calls from these people and timestamp on my email indicates my license was emailed at 12:36 pm on a Friday. This REO is a joke and a waste of time. Total scammers who enjoy wasting people's time. They probably already have their inside buyers lined up.

They do not like to make repairs (they will tell you the owner of the property do not want to pay),…read moreand when they are done, they are not done correctly. The staff is very unprofessional and makes you want to jump over the counter and give them an eye jammie. If you do not have a problem with giving your money to slumlords and living in inhumane conditions, I suggest you contact them for a place. If I could post a pic of the mold infested home I would

I love my new real estate agency help me find a beautiful…read morehome for my kids and I application process was speedy once I had give what was needed to apply. They are nice friendly people Beautiful office and beautiful homes I'm greatful for their help.

The agent that represents the property I was attempting numerous times to see is completely…read moreunresponsive to the agents that contact her, even with ample time to show the home.

These are some of the most inefficient and rude people I've ever had to deal with. If you have a…read morerepair request on a property, you have to text it to them and then wait for hours (I'm talking 10+ hours in some cases) only to get a response from them saying something like, "we'll send someone," yet they will never tell you what time, or even what day. Calling them is out of the question, as I've called them 20+ plus times with no response. They have no concept of urgency when it comes to repairs, and have no regard for what other plans you might have, and treat you like an inconvenience. They will not acknowledge how inefficient this method of doing things is, and will never offer any kind of explanation, let alone apology, for their incompetence. Do not rent from these idiots if you can avoid it.

They were not good property managers, at least when I was dealing with them. They hated to address…read moreany issue, no matter how big or small. Constantly acting like they didn't want to be bothered. And often times they would just say that they would talk to a contractor about the problem & that they would call you back. Then, they would never call you back. I was hoping that Covid did them in! Some businesses deserve to go out of business. This is definitely one of them.

Beware! Worst egomaniac in the business world. Thinks he's…read moregod, sits behind his desk with the window over his shoulders to impress you with his power. Attempts to manipulate the conversation to get the Client to address him as "MISTER Artur" while he calls you by your first name. I don't get manipulated easily. Only speaks in a tone of complete authority. Pontificates and his every word is Ex Cathedra. Immediately showed me he has "poor business judgment, along with an inferiority complex coupled with a delusional, exalted ego of himself." Obviously, he's compensating for something that I don't want to know about. Since he proves that he doesn't know the very basic business skills, e.i., customer courtesy, surely he would washout at the important issues. Guess he was absent for Business 101 when it was being taught that you never give yourself the title and that the CLIENT is addressed as "Mr., Mrs., Ms.," not the sales person. He attempts to give you the feeling that you will be working for him. While he'll attempt to dazzle you with all his business knowledge and experience, he exactly demonstrates not knowing the very basics of the business world. If you would enjoy kowtowing to your saleperson, MISTER Artur is the one for you.

Kim Rock always goes above and beyond expectations for her clients. Kim helped me buy and sell many…read moreproperties - investment and personal. She provides great value to her clients with her great knowledge and professionalism. If any obstacles did arise during the transaction process, she always handled it efficiently and kept us informed. Her dedication to her clients is unmatched; she is recognized as a premier realtor for this reason. She makes you feel as though you are her only client. She gives a 150% to her clients by providing stellar customer service. I can't say enough great things about Kim! I would trust no one else to handle my real estate needs! ~Lauren Conrad

Kim is simply outstanding! She is a true professional. We are working to sell a property that's…read morechallenging due to historical complications due to some of the property being taken by eminent domain but she fights through all the road blocks! She's earning her pay on this one without ever a complaint! Thank you Kim!

First time home owner, went to a real estate agent for the first time. He told me my score was…read more630-640 and that I needed my credit score up to buy a house. Told me there were no first time home buyers programs and couldn't help me much about anything until my score went up. Never trust anyone, I did my own research about programs and talked to a very helpful lender that gave me tons of helpful info. I could buy a house with that score and there are plenty of programs. Honesty don't know what was that guys problem with me. Maybe it's because I'm a single mom buying a house on my own he thought I was bs

From the owner: Known For Results!read more

I can't beleive this happened to you. please xplain how they withheld all that informatioin to an…read moreexpected buyer. I'm in total awl. Looking forward to your answer. Thanks, ever so much my friend ! Kev

I've been a tenant for more than 5yrs. Ms. Sue and Mr McGowan are awesome landlords! Cannot…read morecomplain. Wish the apt had more windows to let the light in, but they are always there when I need them! No bugs, no problems. Would recommend IF and when I decide to get a house. I'd probably contact them for that too!!