I was looking to rent a property in Wilmington and White Robbins was handling one that was of…read moreinterest to me. I was happy with the realtor I was working with. I let her know ahead of time that I did not meet the specific financial requirements. She did ask her supervisor if an alternate arrangement (A cosigner) would be suitable as a substitute for the initial requirements. It seemed as if everything was a "go". I was told to submit an application. I even double checked before having my cosigner submit an application. However, The owner must not have agreed to the substitute and I was denied the apartment. I do understand that the owner has the right to refuse anyone but I was very transparent about everything. My main point is that my time and money were wasted on applications. Once they saw my initial application I don't understand why they allowed me to go ahead and have my cosigner apply. She met the requirements as well. They noted they have to review both applications at once but I truly don't understand the complexity of reviewing one application first if they already know is it different situation. We're not talking rocket science here. I want a company that will go above and beyond to make a customer happy and ensure there will be a fair outcome. And the fair outcome come in this case would simply be, telling me I should not apply.

I was moving from the Bay Area in California to Wilmington, Delaware and had a real estate agent…read moreshow me around rentals while I was in town for 2 weeks. I saw a great looking apartment, filled out an application, and was accepted. That's where it all went downhill. Beware of White Robbins Property Management Company. They will drag their feet, ignore your maintenance requests, act like you are bothering them. It seems to take at least 4-5 texts or emails to get 1 issue taken care of. So many broken items in the apartment when I took occupancy and White Robbins was very very very slow to set up repairs and always questioned if something was actually broken. I had just taken occupancy! It's been a very frustrating experience dealing with this company and my advise is -- if you can find another property management company, do!

We are over the moon with our new home and its thanks to the work of Kat and her team! She knew…read moreexactly what we were looking for and she found us our dream home on the first try! Very responsive and easy to work with, and she represented us well in negotiations and throughout the entire process. She is very well connected in the Delaware real estate market and paired us with the right lender and attorney. If you are looking for a home in Delaware you need Kat on your side!

Such an awesome team. Kat and her agents are an amazing team and the back office support is spot…read moreon. Highly recommend.

Tess Adams is one of their "team" members. She is one of the most unprofessional realtors I have…read moreever had to deal with. She hadn't contacted me for several months about any properties that fit my criteria. I recently found a property on my own that her Uncle Paul Pantano listed. I had to call HER about it instead of the other way around! Why did I have to find out about it and not her??? She made a ton of excuses why! Needless to say, I didn't buy the property, and I dropped her as a realtor.

Worst closing I've ever been through and I own 4 houses. Realtor 'forgot' to add washer and dryer…read moreto exclusions and did not define "broom clean" and I ended up leaving $1750 on the table at settlement. Would never use KW again!

The Agent represented seller in my transaction. Very rude and insulting person that even lied to my…read moreagent. The seller was supposed to give us money for the repairs that he didn't complete, as agreed, and the agent told seller at the settlement table that he doesn't have to so he never did. I would never recommend this agent to either sellers or buyers

Jeff is a passionate photographer, thanks again for the picturesread more

I utilized JD Batt photography for some professional portraits and I could not have been more…read morepleased. Jeff was very easy to work with, professional, and extremely knowledgeable about he lighting. Jeff was able to work with the low light conditions and was very pleased with the result. Would definitely recommend

Our townhouse community went downhill since this company took over. I tried to excuse the multiple…read moretimes they overcharged us on rent or other charges due to the initial transition but it seems to be a long-standing, repeated occurrence. I need to keep a sharp eye on my invoices so that I catch the over-charges when they happen. This company has a very high turnover of office staff, while the previous company kept the same wonderful employees for nearly a decade. Every new person who works in the leasing office seems great but they don't last long. This results in frequent chaos of the daily operations of the community. Lately, I can't even get a live person on the phone and am not getting responses after multiple emails, phone calls, and messages through the resident portal. Things have reached an all time low as they can't seem to keep up with the very basic task of running the trash compactor, which is typically as simple as inserting a key and pushing a button. On multiple occasions we have had about an 8 feet wide area outside of the trash compactor that was piled with garbage. This place that I used to love as my home is now an embarrassment and a hazard. One of the nice amenities here used to be the indoor pool but now it appears to be a health hazard with mold growing on one of the ledges and the water having a murky appearance it never had before. The company also raised rent by $300 per month in one shot when they initially took over. They also demanded copies of everyone's birth certificates, which legally they are permitted to do, but is not normal, and felt very intrusive and questionable. In all of my years of renting, no one has requested these documents.

It sickens me to read all this horrible experiences people have had to go through and it is exactly…read morewhat my family is going through with Capano right now. Not only did they hold our deposit of $1,995 but they also slapped us with an additional $880 for carpet replacement and kitchen countertop. The same Jessica that I seen mentioned in the comments ripping off peoples hard earned money...

Mike provided incredible service in the sale of two homes in the Wilmington area. He communicated…read moreconstantly, and kept us updated on the progress of the sale. Mike is first rate in our opinion and wish he could be our realtor wherever we live!!! Ed Brandt

I cannot say enough about Mike, we have used him to buy 2 houses and sell 2 houses over the past 30…read moreyears. He is honest, gives you realistic expectations on the whole buying and selling process, and quite honestly is one of the nicest people you will ever meet. We just recently retired and moved downstate, and he sold our house in North Wilmington, which he coincidentally helped us buy in 1987!! Wouldn't use anyone else, he is the best. Thank you Mike, hopefully you can help us here in southern Delaware if we ever decide to move again Karen and Jim Vernon