I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

I've been using Dish for years, but specifically in Charleston since August of 2015. We recently…read morehad our roof replaced, and had to have a tech come to the house to realign the hardware to the satellite's in space, which I still think is pretty cool in itself. There was a minor glitch in the scheduling, because after my initial appointment was made online, I was offered a "gift" which meant I would receive Epic Movie Package for a month, but once I did that, my package changed overall and my appointment was cancelled. I didn't realize this until waiting through the two hour window for my tech to arrive. Regardless, we got one out the next day and he was very friendly and got out Dish back up and running. As for the package that we have, I don't use the Hopper, because we only want one TV in the house, and the bedrooms should be used for other things rather then watching TV. We use the DVR a lot and have several quality movies and shows (HD & SD) saved which we refer back to from time to time, and honestly, it's the only way that we keep up with our TV shows during the regular seasons. We've considered other options, but I've never been happy with DirecTV and I don't want to lose all of our recordings ;-) As with all home based entertainment providers, I wish the price was better, but we're limited by the quality of the market.

I highly recommend using Expert Installations! Fantastic customer service! It's so much better to…read moredeal with a real person instead of a large corporation!

From the owner: Expert Installations LLC is quickly becoming the #1 DIRECTV Dealer in the CSRA! Our mission is to…read moremake sure every customer we deal with knows just how important they really are. They are not just a number to us, and we want them to feel like they are not only a valued customer, but also a friend. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

Spectrum has the most unreliable service I have ever seen !!! I Think they shut everything off so…read moreyou can't get service until about 15 minutes before you should get a credit so they don't have to give you one !! Most unreliable service I have ever dealt with,! I think I'm on the way to join everyone else and go to Bright speed .

I can't. I've always had Time Warner and the when it became Spectrum this is when my issues…read moreoccurred. I only had internet through Spectrum and the bill went up over $20 a month. When I called to ask why they told me I was out of promotion, ok cool I get that. The rep told she was adding another promo for me. Wow great, easy! Well that didn't happen and apparently they don't have he authority to do that nor were there any promos. Lie number 1. Just to save money I got a hot spot and uped my phone data plan. Huge savings doing this. Cancelled my services with Spectrum and was told will get a refund to my card/account since I just paid my bill. Lie number 2. Never saw the refund so I called and turns out they cut a check which takes 6 weeks. Really just stupid and unnecessary lies. The truth is fine by me but why lie about promos and refunds. What else are the reps trained to lie about?!

I was promised internet service for $75/month using my own modem and router, which I made clear…read morefrom the beginning. Despite that, WOW! sent me their equipment anyway and started charging me for it. On top of that, they added a $5 "Service Protection Plan" I never agreed to or was even told about -- and then charged me an additional $10 self-activation fee even though I installed everything myself. When I called to fix the charges, I had to repeatedly tell them to remove things I never asked for. The bill came out to $95, not the $75 I agreed to, and nothing was properly explained upfront. This feels deceptive and dishonest. Be careful -- WOW! adds extra fees without clear consent and makes it difficult to get straightforward service. I do not recommend them to anyone.

I have been a WOW customer for about 10 years, yes early on I had many issues and was considering…read moreanother services. Within the last 2 years their service has improved with only slight interruptions.

I'd recommend avoiding this service at all costs. If you try it out, you'll definitely pay -- but…read morewhether you get what you pay for is anybody's guess. I signed up for DirecTV streaming via AT&T's internet service and was charged $65 in advance for a month. The website indicated DirecTV would send a device to attach to my television that would enable me to watch the service on my Smart TV. (It's an LG, and the DirecTV app can't be downloaded directly onto that brand.) The device never arrived. I was able to watch the streaming only on my iPhone or by using AirPlay to cast it onto my television. Needless to say, with the avalanche of streaming apps available, I don't need to pay DirecTV as an intermediary for that. After two calls to customer service over the space of a month, I was finally told that a) DirecTV had no record of a streaming device being ordered and that b) ordering one would require an additional $120 payment in addition to the $total 130 that I've already paid DirecTV for its useless "entertainment package." (Yes, DirecTV had no qualm about collecting an auto-payment for the second month of non-existent service, which it refused to refund.) The bottom line: Stay far, far away from this company. You can find better service almost anywhere else. And it's unlikely you'll find a company that cares LESS about keeping your business!

I have never had an issue with Directv. It always worked fine. Until now, I find that directv is…read morenothing but a waste of time. I was able to watch a Laker game before on a sports channel anytime with the package I had and now they are doing everything to block me from doing that as they said it is not in my area since I moved from Los Angeles to Augusta GA. I was able to continue to watch those games when I first moved here back in March til the end of the season but when the season started they blocked and continue to block them giving me a BS excuse about Lakers are not my regional game. My neighbors who are also from Los Angeles are able to watch Laker channel and the games with no issues whatsoever. I think Directv is not what as good as they claim to be. They also said they will never ever add chrome or Airplay whatsoever. I thought DIRECTV had better customer relations with their subscribers and was all about helping customer and all that, well I just saw another side of directv I had never seen before. Now I am definitely sure that they are no better then Time warner cable or Comcast. As a matter of fact I just categorized them in the same level or worse. You are paying a lot for peanuts and bad customer relations.

The only service associated with COMCAST is in the name service center. They are sorry at best…read more They can't seem to fix anything. Their system in Augusta , GA is very poor. Service is out more than it is on. No one at the local office will answer a telephone and they sure won't return a call. The local service center management is full of excuses and short on service. The only thing that seems to work with this rotten company is the auto pay system. Do yourself a great big favor and avoid these fools.

I had to give 1 star which is a stretch. I am on the phone with them still after 2.5 hours with no…read moreresolution. I have going through trouble shooting and resets 3 times so far and for last 20 minutes they are trying to schedule a technician. Tried to escalate and no response from the agents supervisor. It is not the agents fault. By the way, originally it was thought I had a bad tv box so I went to the store (excellent service) and got home and still does not work, so I called.

Only company on earth that does not allow customer service reps to speak to their customers…read more Billing errors, interact with AI. See how that works out. Outage issues. Nah, AI thanks you for your patience and understanding. Run from this company. Many other providers that have humans and allow them to speak to you.

Horrible customer service experience. We have had them scheduled three times now for new service,…read moretook time off work and still don't have service. The third time the technician was a no-show with zero communication. They scheduled us for a 4th time without our consent when we will not be home. Customer service talks from a script and in circles, you can't get anything resolved with them. One of the worse customer experiences I've ever had!

I contacted Eclipse A/V to perform a TV mount for my daughter's dorm room. I could not be happier…read morewith the results. Not only were all of the communications professional and cordial, but the work was done perfectly. He even went the extra step to vacuum up after his work. HIGHLY recommend.

Did a wonderful job! Very personable and professional. I called Thursday morning for tv mounting…read moreservice, and was able to get an appointment the next day. Prices are also very reasonable. I highly recommend and I will use them again.