Slow as it gets charge you for problems no customer service at all blame you for everything can't…read moreeat lunch and watch tv because it doesn't load in time

Do not get this phone service! It only works for a short time until they have to repair again. Then…read morethe charge you on top of it for repairing their screw up!

On February 2, 2026, Securevision upgraded the internet and Dish Network in my condo rental. I had…read moredifficulty activating my tv and called Securevision. I was put in touch with Joseph Lake. He walked me through a lengthy process to get my set in service. Joseph was very patient and pleasant in working with me. He stayed in contact with me until everything was up and running. A wonderful experience! Paul O.

I worked with a gentleman named Joseph Lake and he was one of the best IT service reps I have had…read morethe pleasure of working with. He was knowledgable, patient, and highley skilled. I can say without hesitation that I have had few experiences as good as this one... Great work Joseph.

My previous review for Mediacom was a 3 star as my analysis at the time was based on my personal…read moreexperience at that point. My reviews for tech companies is more informed than most and especially so when as it relates to the internet piece of the of the biz of internet. I'm fact, I started up one of the first Internet Service Provider services in my Tennessee computer store back in '92 and have am entering my 5th decade of all things geek related :-) That being said I have had some funky issues with their Internet for a while and had replaced them at my cottage but kept them at my townhouse because they also provided TV here. (both services have some serious issues) I will not go into the regular trials and tribulations I've endured over the last couple of years but in the last couple months they have just become ridiculous on every front and these clowns have got to go!! Closing the local office was bad enough, but they recently did some sort of audit and without notice dropped our Internet service from 600Mbps to 60Mbps, like oops! Their explanation was it was a mistake, and BTW that's true for at least 61 of my neighbors. The only option they offered was to increase my throughout to 1gb for a discount of an additional $99 a month, wait what? There's more BS issues but I have just signed up with a very reputable local company for 1gb internet and guaranteed support 24/7 365 for the same price that I'm currently paying for 60Mbps service, and so are a bunch of my neighbors. Bottom line: Down town is ridiculous, support is very limited, offices are closing all over the place, prices and price increases are stupid and the majority of the contact people are clueless. So the only recommendation I'm giving is I highly recommend to avoid this company under all circumstances. #fail Check out the "Mediacom Sucks" Facebook page where thousands of customers sound off: https://www.facebook.com/groups/55575141274/

Worst internet company. Started charging us 80$ a month then went up to 133$ and when we switched…read moreservice charged us an additional 50$ for 7 days after we returned our modem.

Daryl and Tracy were great people to do business with. Great service and communication. Would…read morehighly recommend!

From the owner: We offer sales and service to our local community with a smile and always willing to help everyone…read morewith our knowledgeable staff by offering Dish Network,RF MOGUL and ViaSat products.Our techs provide service all over the Gulf Coast area and come to you when needed.

Terrence was more than perfect. I was working with two older gentleman to get their TV set up. He…read morewas so kind, spoke clearly and respectfully, and got everything done in almost no time. He made sure they were very confident in how their new swing-out TV worked before he left. Thank you, they are SO happy tonight!

Could not be happier with outdoor antennae installation. Streaming is fine but really wanted major…read morenetworks that indoor antennae simply could not get. With one call I was told what to expect and got a quick installation appointment. Terrance arrived when expected and got the job done.

If I could give a negative stars I would. The worse company in the world. I was on hold for 1:48…read moremins The techs are incompetent and rude. If I had anything else to use I would but media com is not any better.

Upload speed is so slow, cuts out my Roku stick, mediacom was faster, but they suck also, not much…read morealternative In Orange Beach.

David and Damon did a fabulous job mounting our 2 big screens with all the cords neatly hidden…read morebehind the tv along with the cable box! No messy looking wires anywhere! They were both very polite and professional with a wonderful bedside manner. Thanks so much! Tammy and Wade

From the owner: We specialize in mounting tvs on any surface anywhere! Home, Commercial, Boat, Yacht, Rv!read more

I had an ongoing problem with my bill for months. KileyLangston spent hours working to solve it…read more She was able to get it resolved. I want to thank her for her dedication!

I'm absolutely blown away at the customer service we received here!…read moreMy family and I needed to get new phones and my aunt wanted an iPad. Greg & Trevor went above and beyond to get us situated with new technology and gave us an amazing deal! We had be ready to drop some money and Greg the manager ended up saving us quite a few bucks which was greatly appreciated because every single dollar counts nowadays.. If you or your friends or family have any questions or need to get a phone I highly recommend you coming to this Verizon and requesting Greg! You will not be disappointed! Thank you Verizon for having such an incredible store and thank you Greg for making a slightly stressful move go seamlessly. Truly a blessing to have a manager which has excellent customer care. We will be back and I will be recommending all friends and family to this store!