Elena is extremely knowledgeable about Lucca and Tuscany. She is a professional knows where to take you and has all the facts. She is fluent in many languages and I witnessed her guiding us in English, French and Italian. She grew up in Lucca I found out and took us many places even the locals don't know about. If you are interested in a certain topic like music she will take you to all the music places and explain the history, the same with art she will cover the best places and is well versed in the art of Lucca. She can recommend places to stay, places to eat, etc. You get the whole package with Elena. She has a warm bubbly personality and will even take you to the best places to shop. read more