Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

Needed some work done on our washer and dryer. It was easy to make an appointment. Quick response,…read moreshowed up as scheduled and got the job done! Everything was taken care of and our appliances are working great! I won't hesitate to schedule them again!

Excellent communication and professional service and fair price!I've hired B&U twice: once for my…read morewasher and once for my dryer. The original installation of my new laundry equipment years ago via Home Depot gave me years of loud off balanced rotation of the drums that I was unsuccessful at resolving. After B & U repair, they both ran better than when they were new.

We've been customers of Hoffmann Brothers for years. Incredibly knowledgeable, great customer…read moreservice, use their own technicians, would highly recommend for HVAC and plumbing! Haven't had the opportunity to use their electrical services, but HB is who we'll call! 5 stars!

our air conditioning was checked and found to be in good conditio. Everything was done…read moreprofessionally and on time. Thank you. We have a service contract and have been happy with the service.

I called Andy's to come out and diagnosis my Speed Queen washer. Scott M arrived and was extremely…read morehelpful and courteous. The professionalism and the way this gentlemen presented himself, I knew I called the right place. He diagnosed the problem and explained everything. He ordered the parts and came back and fixed my washer. Wow what a blessing he is. I could only hope that everyone who you call when you have a problem could sweep in and save the day the way Scott did. I'm thankful.

Andy's is my "go to" business for appliance parts/repair. Always very satisfied with their service…read moreand value. I highly recommend them!

I had a great experience with Affton-Mehlville. Scheduling service was quick and easy, and Dan was…read moreupfront and honest in diagnosing my washer-he identified that the issue was related to a recall. The service was completed promptly, and Dan was professional, efficient, and courteous throughout the process.

No follow through. I was initially pleased with this company. They were friendly when making the…read moreservice appointment, the technician arrived on time, seemed knowledgeable, and was professional and courteous. The appointment ended with the technician going to search for the required part and get back with us in a week or two. This never occurred. It's been about two months without any communication from the company. I've called during business hours a few times only to receive voicemail. I've left messages, but have not received a call back. It's ok if the part is not available, but at least communicate back to the customer. They got paid for the service fee, but we still don't know if the problem can be fixed or not. I don't recommend this company.

Great company, Tony was very helpful and only charged for what we needed. I kept his number for…read morefuture jobs!

The technician was able to come out the same day and fix our refrigerator. Very knowledgeable,…read morefriendly, and efficient.

Noah was amazing!! My dishwasher broke overnight and Mr. appliance of greater St. Louis came out…read morewithin three hours of me calling! Noah was wonderful with great customer service!! he explained everything very clearly and put together my dishwasher very nicely! Highly recommend Mr. Appliance of St Louis and Noah!!

Mis-diagnosed Bosch dishwasher issue. After over $500 in repairs we still don't have a functional…read moredishwasher. Wouldn't use them again or recommend.

I rate this business zero stars!!! Terrible customer service!!!!! Terrible follow up on fixing…read moreappliance. Wanted a different technician only to be told he is THE ONLY ONE IN THE AREA!!!!! Really!!!???? Now working on getting my money back!!!! Will only give me 1/3 back. DO NOT USE THIS COMPANY!!!!

Highly recommend! This place is great! Owned by family that has always sold great appliances and…read moredelivers quickly! Wonderful customer service!

If you're in the market for a second hand, quality appliance, in South St. Louis, you've found…read moreyour spot! John's has been at the same location, for as long as I can remember and has consistently offered quality used appliances. Since one isn't often in the market for larger appliances, I have only bought from him twice in the last 15 years or so, but with that said, the used dryer I bought from him 12 years ago, still works. You also, can't find a more reputable and nice guy - he's not going to gyp you or sell you some crap. At Christmas I called to see if he could send out a repair guy, but he said due to the age of my frig, that I would probably end up getting ripped off. He asked me the specifics of what was wrong, told me what part would potentially fix it, then told me where to go to by the part (Marcone Appliance Parts) and how easy it was to fix = $50 later my frig was working, and all because he's a nice guy. If you need an appliance or a repair, check out John's!

Was referred by the home inspector and I'm glad I didn't check Yelp but just trusted him. My…read moreservice call was scheduled promptly. My only frustration was that they couldn't narrow the appointment window beyond 8 - 12. However, the day of, I was sent a text to let me know the technician was on his way and I could monitor his location! This is a game changer for service calls!!! Imagine not being tied to the house all morning! The technician was extremely knowledgeable and helpful. He went above and beyond to show me what had happened and explain what needed to happen. The repair itself was simple, but having an experienced technician made a real difference. Cheap? No. But I suspect cheap is what got me here in the first place. Had All American Appliance done the install of the dishwasher in the first place, I don't think I'd be looking at thousands in restoration costs. Go with professionals and know that the work is being done correctly.

I would strongly encourage potential customers to consider a more reputable company before doing…read morebusiness here. In my experience, this company does not adequately stand behind its workmanship despite advertising a "100% guarantee." The original repair work on my ice machine was completed in mid-August at a cost exceeding $550. Within a short period of time, the unit began experiencing additional issues. In October, when the machine stopped working, I contacted the company and scheduled a service appointment. After performing troubleshooting on my own, I was able to temporarily resolve the issue and informed the company so they would not need to make a service call. At that time, I was specifically advised not to hesitate to contact them again if the problem returned. Now, in mid-May, the ice machine has once again begun intermittently malfunctioning. When I contacted the company regarding the recurring issue, I was informed that I would be required to pay an additional $100 service fee simply for them to inspect the appliance. Based on this experience, I do not believe the company's advertised guarantee reflects the level of post-repair support actually provided to customers. I was also disappointed in the manner in which the matter was handled by management.