I always have a great experience with discount tire on Highway 64 Memphis, Tennessee. Gateway tire is closer to me. I went by tried to get a tire rotation said it'll be four hours. Three tire rotation/balance bays were wide open. Called discount tire "we'll get you in immediately". I was in and out within 10 minutes. They always do a awesome job. Highly recommend. read more

Bruce was outstanding - checked my tires, looked up their age, gave several recommendations. Never pushy. Showed me why I shouldn't' buy the most expensive option. In addition, the car was ready before the estimated time. Love businesses that underpromise and overdeliver. read more

They are slow moving and sold me alignment/balancing warranty and they don't do alignments.

Do not bring your vehicle to Discount Tire. I had two tires put on my VW and they cross-threaded my wheel bolt. Discount Tire claimed that they fixed it. They did not. Now I'm paying out of pocket to fix a wheel bolt that I did not damage. Horrible service. I will not return. read more

Ordered some rims, told they would be in within a week. 3 weeks later I stop by and ask about rims. Told I would be notified of status within 24 hours. Called and spoke with the manager who supposedly tracked them down in West Memphis. Have not heard anything in two weeks. They can keep their rims. Clark King read more

Aaron is reliable, professional and answers his phone. He has helped me to offer another great service to my Real Estate customers. Highly recommend! read more

Great customer service. Got things done quickly even on a busy Saturday. Taylor was very knowledgeable and helpful. Highly recommend read more

Bruce was an absolute gem! Got us in and they took care of the nail in the tire to get us back on our way.

Traveling from Dallas Texas to Richmond Kentucky & my tire decided to pop on the interstate. Made it 5 min before closing and they still took me in!!! They were such a blessing. The customer service here is impressive! They made my horrible day so much better. Even let me and my small dogs wait in the lobby! Everyone there was working so hard! I was so impressed!! read more

Discount Tire - Tires Near Me - Memphis, Tennessee

I have a nail in my tire. So I came here to have it removed and the tire plugged. The man at the desk was polite. I told him why I came in. We walked out to my vehicle. He started checking the tread on my vehicle. Then he checked and documented the mileage. This seems like an invasion of my privacy. All this was after I told him I only wanted the nail addresses. The shape of my tires otherwise are not an issue. By the way the have plenty of miles left on them. read more

Discount Tire - Nail in tire - Tires Near Me - Memphis, Tennessee

Service requested: tires Value: Came in for 2 tires. Best prices in the area. So far good. Quality: matched up well Service: friendly but deceitful. Their technicians either lost/misplaced/broke a rim part AND refused to admit to their mistake. Instead, tried to convince me that my vehicle was missing this part upon arrival. Thank goodness for selfies and videos! Word of advice, do a walk around with them on your vehicle. The part was replaced about 2 weeks later, several calls, and an in person visit. I will not recommend this location. Ever. read more

First time using discount tire. Referred by employee from Tesla. Didn't start off good but Bruce made it better. His customer satisfaction is awesome. I will definitely use in the future. read more

Great service. Pulled a mail from a tire and repaired it for nothing. It'll even out when I bring my business here next time. Highly recommended read more

Great/Fast service! Reasonable price! 5 Quality tires Great customer service pay service read more

We are moving over seas. Had a last minute issue with a car we were selling before we left. Jay Jay was a big help in replacing a tire in short order at an excellent price. As I was leaving, "I stated it will be difficult to find another auto repair shop with people of integrity and excellent work ethic. You will be sorely missed." I will highly recommend JJ and Gateway to anyone looking for fair and reliable car service. They stand behind their work. We have been customers for over 20 years. read more

Best costumer service ever from Jack! I had an appointment because I had a nail in my tire and tire pressure lights were on. He asked my permission to do every step look at my tires, get the tread, show me his computer screen etc, all began with "can I" while inspecting he asked what type of work I did and and he knew a little about the work I do with human trafficking which also made me connect even more! He showed empathy for the hard work, he gave me education on tread for my tires and pulled me an estimate to replace my tires when I'm ready, he created the estimate keeping in mind how I travel/work from home etc and recommended a lower cost product because he listened to my needs. They have a bar area where you can see your car being worked on and I was able to work on my computer for a few and use their free wifi. Jack was able to build rapport with me and begin some trust which is so important being a female at a tire shop lol! He recommended my wipers get replaced which I did and my tire was repaired for free I will be going back to purchase my full set soon and I'll be asking to deal with Jack again! I hope his superiors see this, he has customer service to a science!! Oh and I was helped prior to my appointment time and received text on the status of each step! read more

Discount Tire - Watching my truck get pulled in the bay - Tires Near Me - Memphis, Tennessee

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Great customer service. They explain every details To you about what is needed, what's next, how long, etc.. They greet you as soon as you arrive. read more

I had three tires replaced about 3 months ago. Before I took my car in for service, I had to take off the fourth tire to get it plugged and put on a spare. I had no issues removing the lug nuts and later putting the fixed tired back on. When I took my car to Discount Tire, they called me up to the desk about 30 minutes after they started fixing my car. The guy explained that I needed all new lug nuts and wanted me to purchase them from him. I explained that I had recently changed a tire with no issue, and I didn't need new lug nuts. Today, I learned why he wanted me to buy the new lug nuts. I ran over a large piece of metal that gouged a tear in my tire. When I went to change it, my lug wrench would not fit over the lug nuts. I tried it on all of the tires, and none of my lug nuts were fitting. (My father was a mechanic who taught me basic car maintenance, and I have previously changed tires on this car 4 times.) It was obvious that my lug nuts were switched and another set were put on my car. My boyfriend had to get his socket set to get the "replaced" lug nuts off. He looked up the specs on the lug nuts, and they did not match the factory issued lug nuts on my car. In hindsight, I can see that the workers at Discount Tire realized they had taken my lug nuts off and put them on someone else's car. Instead of alerting me (and the other person who ended up with my lug nuts), they tried to pressure me into buying new lug nuts. When I didn't, they allowed me to leave knowing that my lug wrench would not work on the lug nuts they used on my car. I was just in a remote part of Arkansas yesterday. What if this had happened there in the areas where I have no cell service? They put me in a very dangerous position, and now I have to replace all of my lug nuts because the new lug nuts are not even the right size for my vehicle. They gave me 22mm when my car uses 21mm, and I'm still having trouble getting them to fit to remove with a 4 way lug wrench. So, if you want to end up stranded, go ahead and use this business. There is some poor person out there with my lug nuts on who will not be able to change their tire because it won't fit their lug wrench. read more

I have always loved Discount Tire but this particular location left a sour taste in my mouth. They took advantage of the fact I was a woman and didn't know much about tires. I went in to get my tire plugged. That was it. What I received was a hard pressured sales pitch on 4 new tires that I did not need and windshield wipers that I'm sure were overpriced. I did end up buying one new tire. And still a tire I didn't need at the end of the day but my friend wasn't available to ask. I will stick to my Hacks Cross location that I trust and doesn't take advantage of me. read more

this place made me think of a tire station in the earliest of times with white uniforms and the cool pointy hats. they were trotting and smiling and rolling tires, it was refreshing. We had a flat tire, we were done in 23 minutes. there was no cost for this. no obnoxious music and no attitudes, also refreshing. I highly recommend you come here for all your tire needs. very impressed with how they value their customers read more

I left a review on here before about buying 4 new tires from them and two of those brand new tires disintegrated a couple days later. They replaced those for free. But yesterday another one of those tires disintegrated after less than 7000 miles, and they wouldn't replace it for free. They said the tire probably had a nail in it, which it didn't because it wasn't low. It just completely came apart in exactly the and way as the first two. I wouldn't trust this Discount tire to stand by their work or their products. read more

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Quality tires at great price. Windows to view work being done! Very tall Manager( Jason) answers questions. Immaculate waiting room! Why go anywhere else ? read more

Discount Tire - Mechanic replaces tire in minutes! - Tires Near Me - Memphis, Tennessee

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Fast, courteous, professional service, quality products, and fair pricing; I love this business! Don't waste your time or get mugged at the big named stores. These guys are professional. read more

Jack Shankle is a MF BEAST! Always has my tires in quickly and installed even quicker. Best manager in the nation. Give this guy a

COBY has excellent customer service skills! Thank you for taking the time to explain everything out for me :)

Discount Tire on Hwy 64 in Bartlett is fantastic. They got me in and out quickly, fixed my flat tire, checked it on the spin balance machine, washed sidewalls and checked the tire pressure on all four tires and sent me on my way and DIDN'T CHARGE ME ONE RED CENT! It's not like they weren't busy either. Quality people, quality service. I'll be back when I need new tires. read more

Beat the best price I was able to find anywhere else in town. Fast installation. Staff was very friendly and professional.

Awesome experience! Jack was so kind and thorough, helped us pick the best option. Got all new tires for a good price. Will definitely come back for any tire needs! read more

I've used Discount Tire for years. No one beats their tire warranty. I had 2 nearly new tires from another car of mine that I wanted to put on my Subaru. Because the tires were in such good shape, I was able to buy the road hazard warranty on those tires even though the tires originally came from Walmart. Just today I had them put 2 new tires on my Ranger. I told them to put my spare, which had the most tread, back under the bed. That didn't happen. They didn't want to put my old tire back on the rim. I suspect they were concerned about liability. Their solution was to give me a brand new tire at no charge. They will always get my business. read more

We are on a cross-country trip and our low tire pressure light came on and the sensors did not say which tire. We called this Discount Tire and Jon told us to come on by. When we showed up, about 20 mins later, after the phone call, Jon remembered us and immediately came out to assist. He quickly figured out the issue, added the perfect amount of air and sent us on our way. Thanks to Jon's quick and extremely professional service, we were able to continue on our trip without missing a beat. Jon and the team at this Discount Tire is TOP NOTCH!! Highly recommend!! read more

I hit a pothole out in Tipton county and blew out my passenger side tires, on a Friday night. These guys did not disappoint!!! They had me in and out quickly and asked me what I was looking for in a tire so I told them and they nailed it. I love my tires and my car is back to riding like a Cadillac! read more

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My 2 front tires were pretty worn down so I decided to stop in. The gentleman at the front came out and took a look and got me all set up. He gave me an estimated time frame of when the work would be done--and they got it done right on time. The best part, one of the techs working on my tires noticed that my rear driver side tire had 2 nails in it. They repaired it free of charge. The communication was outstanding and the guys were very efficient. I'll definitely be coming back for my tire needs. read more

I can't say enough good things about Discount Tire. I needed a set of wheels and tires for my Camaro. The wheels I picked out were discontinued and CJ made multiple calls to different suppliers to finally find wheels I liked. The tires and wheels arrived quickly and Discount Tire kept me informed throughout the process. My wheels and tires were ready to bolt on my car when I arrived. I was at the store maybe 30 minutes and then on my way. Every employee there was polite and efficient. I will be back and will recommend to family and friends. read more

Excellent place to buy tires. This place is run the way a business should be - friendly, attentive and fast. I'm always greeted in the parking lot or at the door. I've bought several sets of tires here and they had the best prices in town. My last set were a little more expensive than another place (who was running a special), but they price matched without hassle. My last tires (Michelin's) weren't perfectly balanced initially (smooth until 76 - 84mph)so I brought them back a few weeks later and they worked me in to rebalance without attitude or a cross glance and had me out of there in 20 min. Always a pleasure to deal with these guys and I'm now rolling smooth as glass. The ONLY reason I knocked a star was regarding a road hazard warranty. It's included in the install price at Sams and Costco, but not here. I've simply taken my chances without "certificates". With that said, I picked up a nail today and they patched my tire at no charge, cheerful as ever. I didn't expect or ask for it to be free, but they said they were happy to take care of me. KUDOS to the way you do business. All of my family's tires will be purchased here! read more

I was so impressed with this place! Extremely well teamwork in the back going on. The entire staff was Knowledgeable and extremely friendly. I will recommend this place to everyone I know read more

I am nothing but impressed!!! To say I am a bit OCD when it comes to how things should be done would be an understatement. Not only did they do what should be done they did it fast. Even when so far as to clean the back of the wheel and top of rotator with a wire brush, honestly I have never seen a tire shop do this ( this is what should be done by the way)kudos to you!!! My new favorite tire shop!! read more

This is my first time using this location of discount tire and its terrible. Was told that at 1 my car will be ready and they didnt even started working on it at 1. Then told the guy and he said 1.15 should be ready, and they didn't even start by then, they only started working on it when i went to the guy at the bay and got pissed off at home, why do people need to get this point to get what they were promised? read more

Always professional and kind! I've been to two of their locations with low air in my tires and they always treat me with respect! They get me right in and air up my tires and send me on my way. Great job guys!!!! read more

The staff was very friendly and answered all my questions about my car tires! I went in and out pretty quickly. I would absolutely recommend this place to anyone who needs new tires! read more

Excellent customer service and knowledge about my tire replacement. They finished installing my tires quickly and professionally. They offer excellent follow up service for the life of my tires and encouraged me to take advantage of their program. read more