Extremely long wait times with misleading tracking. I arrived at 12:00 PM, yet the text update they sent showed my arrival time as 12:52 PM. When I questioned it, I showed proof that their own system sent my "arrival" text at 12:03 PM. This feels intentionally manipulated to make their wait times look better than they actually are -- they were off by nearly 50 minutes. Additionally, the sales approach was very aggressive. I understand upselling is part of the job, but the forceful tone made the experience uncomfortable and honestly made me less inclined to purchase anything extra. Lack of transparency, excessive waiting, and high-pressure sales made this a poor experience. read more

I want to thank Ryan for his outstanding service and sincere concern for the safety of my family and loved ones. We deeply value his assistance. read more

Took 3+ hours to get an alignment with no more than 5 people here.i would not recommend fast to sell tires and charge for alignment but not so fast to get it done. read more

I bought 2 new tires and within a couple weeks I've had to come back twice because they were losing air. The second time the manager stepped in, he really went above and beyond my expectations, and because of that I will be a loyal customer! Thank you! read more

Amazing service!! 5 stars all the way!! I was in and out in 55 minutes for tires, great customer service and great people!! Prices are very reasonable!! I will be a returning customer!!! read more

Came to this location after noticing my tire was leaking air. Dustin helped me out and he was great. Highly recommend them over costco for tire needs. read more

Very nice and outgoing staff! I would recommend making an appointment so you can get in and out fast. They also live up to their warranties. I had a screw in my tire and they fixed it at no charge. They also checked when I thought I had an issue with my alignment for Free after tires were installed but that was not the issue. Definitely recommend. read more

These guys. We were out of luck, stuck 3.5 hours from home with a flat trailer tire because of a busted valve stem. On a Saturday morning with MULTIPLE people waiting at the door, not only did they open 10 minutes early, they had us fixed up and ready to go by 8:25. FOR FREE. They charged us zero dollars with zero hassle. Can't say enough good things. Personal, professional service. Would pledge my firstborn to these people. read more

Riley was amazing at getting me in and out! Amazing service all around and everyone was very helpful. Being from out of town it helped me get back on the road and make it to a reservation! read more

Very polite and friendly. Also make an appointment that is important. They fix my tires when I pick up nails driving between Kroger and Goodwill. No charge, rotate when needed, air them up when needed. I highly recommend them read more

I Wouldn't do business with the inexperienced tire changers if I was crossing the desert and had a flat...NO WAY.. If they break a lug, they will just tell you..Oh well** They will NOT offer to repair. You have to call Corporate Office to get your lug stud fixed. I had done business with them for years but never ever again. You have been warned. read more

Discount tires nationwide are the best! Clearly a switched on corporate culture. Excellence in quality of workmanship and customer service. Glad to be their customer for over a decade!! read more

Make an appointment people!!! These people couldn't be more nice and friendly. Seem to know what they are talking about. But....we went in with a flat tire and waited 3 hours to find out we had a cracked wheel. Then purchased 5 new wheels and waited an additional 2 1/2 hours to have them installed. Told they had to order the 5th one and kept our spare for the install. Told us they would have it the next day and call when it was ready. 2:00 and still waiting. We live 45 minutes away. Would come back but not without an appointment. read more

Bought tires and wheels a year ago. Had them rotated and they said " go shopping we will text you when we are done" I got a text no Haarlem no problem read more

We were traveling through the area and got a low tire pressure light- found a screw in the tire. Discount Tire repaired it FOR FREE! Busy place but they worked us in. FOR FREE! I'll definitely be a customer when I need new tires! Thanks!!!! read more

Came in to have some new wheels and tires put on and have my tpms sensors swapped out from my old 20s to my new 17s. I got in and out in about an hour. I understand mistakes happen so I'm not super upset about it but maybe check one more time before letting a customer leave. One of the Tpms sensors broke /wasn't pulled through and fell into my wheel, leaving me with a flat and no spare about 10 minutes away. The real star of the show however is Zach and his other coworker who came to save me after I left and they had already closed. I called them up and Zach and his coworker who I forgot their name but they know who they are came out to me, took the wheel back off, took it back up to discount and corrected the mistake and gave me a full refund for the work they just completed. Please make sure those guys get the recognition they deserve for doing what's right and saving me. I greatly appreciate yall. read more

Discount Tire - Missing valve stem - Tires Near Me - Lebanon, Tennessee

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I have been a customer of Discount Tire, since the early 2000. I love that their nationwide which means my move from California is not a problem when I need to see someone here in Tennessee. I get free tire inflation and rotation. If they notice any issues with my tires they advise me immediately. I have gotten brand new tires with a sizable discount anytime my my tires don't seem to be lasting as they should. I would not trust anybody else with the tires that keep me on the road and safe!! read more

WHO DOES THIS ANYMORE??? It turned out that there was a nail in my tire and they charged me NOTHING...ZERO!!! WHAAAAATTTTTT????!!!! You DON'T find THAT anywhere else that I know of! Very friendly service! Brandon was the service person that welcomed and helped me. I left the car and went with my daughter and her husband...it was ready and texted within 1 hour and 10 minutes! Talk about AWESOME FAST ,FRIENDLY, and HONEST service! WOW!!! read more

This place stays busy, and I know why. Excellent service at excellent prices. I've bought 3 sets of tires from this particular location. They are always the cheapest price, I don't even compare them anymore to other prices. They always take great care of my family. They rotate and balance for me, and the only one time I ever had an issue in 8 years, they immediately took care of it and didn't charge me a dime. I'll never take my tire business anywhere else, ever. read more

They are happy to hurry up when you buy a new set of tires not so much when th re is a problem. Terrible service

horrible service. i went and had two tires replaced and left with my car screeching and squealing. when I went back the next day to have it serviced again, they told me the damage wasn't caused by them and to take it to a mechanic. i know the damage was 100% cause by them and they didn't accommodate me in anyway at all. never coming back again. read more

I've been using Discount Tire for years and their service is always professional and timely. Their 80,000 mile warranty on Michelin tires is fantastic. When a $170 tire I purchased was punctured I was able to replace it for only $25. They have high standards and I heard the chain is Christian based. It certainly shows! Free rotations and balances are offered as well as puncture repairs as a "service to the community." read more

When my 19 yo son let me know today that his front interior tire was "messed up" I told him take it to the Discount Tire in Lebanon where we purchased 4 new in February this year. Manager Bruce worked with him to make sure he had a safe, drivable solution on the spot. Their team is great. I will buy all of my tires there even if it's a buck or two more. Several years ago I was unemployed - on my way to an interview my tire went flat. I got the car to a discount tire (different location) - had it checked and they put on a new one. When I told them I could not afford a new one - they told me they could not let me drive it out in its current condition. The tire was on the house. Since then I've bought several tires from them and told countless people about my experience. HOW they do business matters and they do it well. Thank you to Bruce and the entire team!!! read more

I had four new tires added on Wednesday, saw that my dodge caps that I ordered for my car were missing. I watched them do my tires and saw the guy pocket them, just thinking he didn't want to lose them. Welp I lost them because they never put them back on. They put two normal ones on the driver side and nothing on the left. I should've checked before leaving but I've been here before and trusted them. read more

On the second leg of our trek back to DC, our tire pressure light came on. We stopped by Discount tire to get it checked out. They gave us a complimentary check and found a screw. They patched it and checked all the other tires at no cost to us. So grateful we stopped, now we have peace of mind going home. The service was super quick. Bryce and Matthew were so wonderful, courteous and helpful. 100% recommend! read more

Both my grandmama and I take our cars here. Great service and great communication. They got me new tires yesterday for a great price ($69 each) and fixed a grinding sound that I couldn't figure out. Now I'm getting a tire with a bubble in it changed out for free and having everything rotated and balanced. Would recommend this place to anyone and everyone. read more

Discount Tire - Tires Near Me - Lebanon, Tennessee

This place is really great. We take all our vehicles here. Honest people who have always given us great customer service and the best deal on tires. I honestly can't say enough good things about them, and I would highly recommend this place if you are in the area and need tires. Great service. Great prices. Great people. Thank you Discount Tire team. You guys rock. read more

Told me my wheels were there , waited 3 hours for them to tell me my wheels weren't ordered (probably sold it ) wasted my time

Lebanon is the very best Discount Tire and overall tire shop I've used in 37 years of driving. I'm in the Army and have lived in 16 places. I've seen tire shops all over the nation and world. The guys at Lebanon Discount Tire are the best hands down. Their culture of quick, accurate, and professional service is the gold standard. Thanks Bruce! read more

Kyle is the Man! In fact I felt welcome when I first walked into this place. Greeted with a warm welcome and friendly staff. Service was quick fast and excellent. Fare price on tires. Excellent service! read more

The management seems reasonable, well some of them. Had some issues. Hopefully, they'll not be an issue in the future. Beyond those issues, someone cancelled my rebate so I'd have to wait longer for the replacement, after I complained to corporate about the other issues. . Didn't happen on its own. read more

This place was great, I needed 4 tires on my compass which is hard to find. Josh not only found them but worked with my budget and stayed over 30 minutes to change all of them. They will definitely get my business from now on. read more

Bought tires here back in October. Had something in my tire this morning. We came in to see if they could patch it up. No can do, there was a blade in our tire. New tire put on for $26. Thanks to the warranty we bought when I bought the tires. Got the others balanced and rotated. The staff was amazing, fast, and friendly. Watching the guys in the work they run and work with enthusiasm to in sure that all the vehicles they were working on we're done correctly. We could not be happier with the service that we received there today. Great job. read more

Went to get 4 tires from my daughter's car. By the time they added on all the fees, they had doubled the price. If you are looking for an good deal on tires, this isn't your place. P.S. I'm from Lebanon, not SF like the review says because I signed in with google. read more

Service was fairly quick although they failed to follow all instructions which were printed on the receipt. So they had to take it back into the bay. They also do not have a firm grasp of basic manners. read more

I use to love going to Discount Tire. I purchase the last two sets of tires from them, but this last time the sales man was pushy. I told him I wanted to shop around and he just kept pushing telling me they would be the cheapest and best. I finally gave in against my better judgement. The next day saw the tires for 200.00 less at Sam's Club. It's a good company and love the service just would have preferred not to be pressured into purchasing something. read more

Stopped in after work got there 4:50pm they were busy trying to finish the day close at 6 had to have a tire repaired these guys didn't hesitate to get me rolling 45 minutes in and out I will be back to purchase tires great service thanks read more

The staff was super helpful, we got a flat tire on our road trip from Texas. They fixed the flat, rotated and balanced our tires for free! Oh and we were out in about 45 minutes, which was also great! We always go to discount! :) read more

Staff is super friendly and helpful! They get you in and out really quick! There is a Walmart right behind this location so you can do get groceries while you wait for your car! read more

Barry is the Best. While on vacation, a tire pressure light came on. He spent lots of time making sure we were safe before heading out. Thanks, Barry! read more