I call and make appointments ahead of time. This avoids the long lines. They have always been friendly and professional. Once my vehicle has been called back for service, it is fast and I am confident they have done an excellent job. I recommend them to people that have less than satisfactory experiences elsewhere. As a single woman, some places try to "oversell" and this doesn't happen with this store. read more

My daughter came out of her work to find she had a flat. Luckily she had some coworkers that jumped in to put her donut spare on. For many years, I have only used Discount Tire for purchases and maintenance. I always purchase the warranty with our new tire purchases and it has come in handy with my daughter's car. Unfortunately, there is not a Discount Tire in the small town of Stephenville. I checked Discount's web site and found the nearest town was Granbury, about 45 miles away. I made an appointment online for the following day at 2:30. I picked up her car and drove to Granbury arriving a little early for my appointment. As I was getting out of the car, a representative came out to meet us. I advised him about our appointment, and that I had purchased the tires from Discount Tire in Spring Branch. He looked over all the tires, said they looked in good condition and asked if I liked them. When he found out that I really liked them he said they didn't have any of our size in stock but could have them in the day after Labor Day. That was in case the tire could not be fixed. I also asked to have all tires rotated and balanced. At 3:00, he came and told me the tire was fixed and the others were rotated and balanced. He said no charges, and we were ready to go. 30 minutes for all that work was fantastic. Will I return? I'm a loyal Discount Tire consumer. Hopefully I will not have to return to this particular store. read more

I made an appointment with Discount Tire because I mistakenly believed the word "appointment" meant someone would actually be ready for me at the scheduled time. Apparently, it just means you get to wait in the lobby with everyone else while questioning your life choices. The customer service was about as warm and inviting as a flat tire in a rainstorm. Nobody seemed interested in acknowledging customers or providing updates, so I got to enjoy the thrilling game of "How Long Will It Be?" Spoiler alert: much longer than anyone would consider reasonable. If appointments are just decorative suggestions, I'd rather know ahead of time so I can bring a sleeping bag, a charger, and maybe pack a lunch. The tires may eventually get installed, but patience is apparently the most important thing you'll leave with. On the bright side, I now know exactly how long I can stare at a wall before contemplating buying my own tire machine. I won't be making another appointment here--mostly because I've learned they don't seem to mean much. read more

I got a new tire from a different discount tire yesterday and have been having problems with that tire ever since. I proceed to go to the closest discount tire near me and set an appointment for 1. It is currently 3:05 pm haven't gotten an update nor has the vehicle gone back for service. It is a ridiculous process to have your customer set up an appointment and then not service them at the time of their appointment. After yesterdays experience and today's I will likely be services my vehicles somewhere else because it seems to be a corporate issue with some stores being worse than others. I'm not sure anyone has the free time to waste two days in a row waiting in a discount tire. read more

They seem to prioritize people who call in vs the long line of people standing and waiting for them to get off the phone. They are friendly enough and the place is clean. But even with an appointment it will take a bit. Bring your patience and a good book. read more

Absolutely love this company and this store is great. Have been with them for more than 20 years and love that you can find them or Americas Tires in almost any state. Always polite and definitely a well oiled machine read more

It is never a hassle. Once you are in their system they take care of you. I have had two road hazard tires that needed to be replaced at different times. I received excellent service and warranties were honored and tires replaced. My cost was $40+ and in each case received $230 tires. Can't say enough good things about Discount Tire, plus they have tire pressure check for free whenever they are open. Could not be easier! read more

We love Discount Tires across the country but our home store is our favorite!! Excellent customer service and typically minimal wait times. Employees are well mannered and exceptionally courteous whether you are getting air check for tires or fix a flat. read more

Many, many, years ago, after doing a lot of manual price checking, several years in a row, I came to the conclusion that Discount Tire prices are a) generally pretty good, b) there are are often rebates, c) warranty support is good and d) customer support is generally good. So I started saving myself a lot of time now, and just go straight to Discount Tire. Actually DiscountTire.com, as perhaps one complaint I might of had was wait time. But now you can book appointments at the website, and I must say, it worked pretty well. Once the install process starts, you can get updates via your phone, so your are not stuck to the vinyl chairs in the waiting area, where one cannot escape the smell of.... tires! So, this is my first time to the Granbury location. We initially had our eyes on one set of tires, Michelins, that carried a rebate... But even with a rebate, they were pricey, around $800. When we mentioned this to our rep, he suggested a tire we did not see online, the Nitto Motivo. It has a better mileage rating, and cost less, about $150 a tire. We have AAA, so did not feel the need for DT's extra warranty. But if you don't have this option, I'd say the DT option is worth it. Oh, one other thing. The current tires had a bit of useable tread left, so we received a bit of a discount (~$12) on the new tires. Ever little bit helps. So it pays to get those tires rotated! Bottom line: I've received consistently good service from the few DTs I've used in the Metroplex. PS. Don't forget to make an appointment. This can save you some time. We opted to arrive early in the day. This saves time too! read more

Discount Tire - Got a text with a link that gave me this. Are they really going to be done in 20 minutes? - Tires Near Me - Granbury, Texas

I needed new tires on my truck and they were very quick, efficient and professional. I will definitely go back there again hopefully not for a while but when I need them, I'll go to Discount tire again. read more

We have allowed Discount Tire to be our "Go To" tire company since moving to Granbury in 2007. With the exception of one bad experience, they have served our growing companies with exceptional service. Not bad since we have a dozen vehicles with our painting company and now a growing farm here in Acton. There are many things to highlight but as an owner I want to trust the expertise of those I do business with. They have continually steered us in the right direction on every purchase, making choices that are best for what we do. AWESOME! read more

Discount Tire - You are the BEST! - Tires Near Me - Granbury, Texas

Always love Discount tires even when they're too busy and not the cleanest, after all it's a tire shop! This place was busy, nearly closing time, but as always friendly, helpful and cheap (as in, free services for various things) But this place is exceptionally clean and you can tell they're hard workers and proud of their work and care for their store. Clean bathroom too. A pleasant experience altogether. read more

My wife called me yesterday morning and told me her tire pressure light came on, so I told her to go to discount and get it patched as we purchased them there roughly 6 months ago. An employee there found a screw in the tire, filled the tire up and sent her on her way. I work nights and was asleep by the time this had happened and wasn't told about the screw until I got up to go to work yesterday evening. When I get home this morning the tire was completely flat, rim on the ground. My main issue with this is of course is the ignorant disregard for the safety of my wife and 2 children, who were with her when she went to discount. Had the tire blown while she was traveling or left her stranded on the side of the road both leave her and my children in a dangerous situation. Take care of your customers guys. It's not that hard to do the right thing and make the proper repair. read more

Needed new tires. Found them here at a great price. Purchased and put on within 1 hour. We will be back again.

Pulled in with a tire light, left with 4 new tires. I know I know, you are thinking suckerrr but I'm reality what I didn't know is I was past due for tires. I hate to admit that car things are not my thing...Ivan keep it washed and an oil change but tires, belts, whatever, not my strong suit. I was helped by Chad who was willing to break down for me exactly what my options were, walked around and showed me tread on each tire so I knew for myself how that worked and was able to help me pick a tire that was better for me than what I had. He ensured I new the price options as well. I was able to drop it off, got texts when it was done and he even called to be sure I knew it was ready. Quick pick up and pay and I feel much better knowing my tires are safe for all those miles I plan to drive around DFW. read more

Fast response and great customer service. I always feel so fortunate to have them there when needed. No pressure of trying to sell extras like some businesses. I recommend buying the warranty on your tires, it's a lifesaver. read more

I love when I'm asked what I want done with my things then the person asking does whatever they want anyways. BEYOND disrespectful. There's no clear leadership, probably to avoid any liability. The most recent experience was them failing to lube and seat bead correctly then making some BS excuse on how they didn't mess up. Time before that they lost my wheel lock and didn't even tell me great integrity, they seem ok loosing peoples stuff and not being responsible enough to own it. I no longer trust them near anything that my family rides in last I want is the call from my wife cause some idiot failed to tighten lug nuts. It's like dealing with children every time I go there and from now on I'd rather pay to repair damage from driving on rim than deal with the stress from trying to comprehend how so much stupid exist in one location. yes that is 1 star based on 2024 customer service standards read more

For as long as I've been going there, they have been upstanding and stand behind the work. I've never had any issues with them whatsoever even though I had an issue with my vehicle, wheel lugs, and so forth, they remedy the situation immediately and didn't give me any hassle and admitted they made a mistake and took care of it right away, end of story, I always go there regardless they take really good care of my tires read more

My new driver kid came home with a flat lol had to take the tire off and bring it to Discount Tire lol they fixed it and when I went to pay they said they fix plugs for free! Heck yah! Super friendly from the start and all I had to do was drop off and I got a call about 30-45 min later saying my tire was fixed. My husband has gone their before too, they accidentally did something that damaged the tire and replaced it 100% for free so that was awesome too. I've also had a trailer tires replaced on our RV and that was a good experience too. There is a reason why we keep going to them so highly recommend read more

Discount Tire - My kids first time driving alone and doesn't know how I he got a flat lol free fix though!! - Tires Near Me - Granbury, Texas

This Discount Tire is always quick, efficient, and friendly. We take our cars here regularly, and can always count on them to not only give us a fair assessment of our tires, but to get us in and out as quickly as possible. Our church bus had a blow out on the way to church camp, and Patrick was able to get us fixed up and on our way. Thank you to Patrick and all the hard workers! read more

Been to several Doscount Tire locations in N. Texas and this Granbury location was spot on. Made an online appointment for 930 am on a Tuesday and I was greeted immediately by a knowledgeable technician and was out the door with brand new tires on my truck in an hour. Friendly, fast and decent prices. read more

They got us in a short notice and fixed my car after calling me to tell me what they recommended, what would get me by, and did not do the work until I had time to compare prices. read more

They are very busy, this is a popular place because the are good at what they do. This is where I bring all my family car and trucks to when I needs a new tires or anything related to our wheels. I the stand behind there work and have a great customer service. If you have an emergency they will fit you in ASAP! Tip: get there early 7am. read more

Handled my Corvette with kid gloves and installed the new wheels and tires just the way it should be done. They had the lifting pucks required to raise these Corvettes safely. Installed the new lug nuts by hand - not with an air impact. The crew and the management deserve the FIVE STAR rating! read more

Discount Tire - 2013 Corvette Grand Sport with new Boze wheels and Continental tires - Tires Near Me - Granbury, Texas

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Discount tire is always my go to shop for tires but the Granbury location has always been there when I needed them. From customer service to quick, professional work, it's nice to have a good group of people that still believe in quality work and customer service. read more

They took me in right when I got in with a flat. Super nice and fast service. Even took me back to show me that the screw was in my side wall and that it had to be replaced. Thanks guys! read more

Third or fourth time using this business. Tire rotation and fixing flats. These guys are the best!!! Kind. Caring. Understanding. Compassionate. Comfortable waiting area. And constant updates on your vehicle. HIGHLY RECOMMEND THIS BUSINESS!!!! read more

Got there this morning at 7:50, there were 5 people in line before me. I needed a new tire installed. I was out of there by 8:20. Seriously they are the best in the business. read more

Made an appointment online which was very easy. Waited less than 5 minutes and my car was brought in. Had 2 tires put on and it took less than half an hour for everything, including check-in. I definitely recommend this business. If you need tires they make the process seamless. read more

All companies should have the customer service and employee attitudes that Discount Tire does. What a great place to do business. Recently had a nail removed from a tire and as usual there was no charge. read more

Best place in Granbury , hands down. Haven't been dissapointed yet! And based on their attitude, I don't expect to be. Gary read more

I love this place, not just for the good prices on tires, but for the outstanding service these folks offer. I've been using Discount tire for the past couple of decades. This Granbury location is certainly one of the reasons I keep coming back. Eager to please, they always make me feel like I received the best service and best price -- every time. read more

Long time Discount Tire customer but new to Granbury. Dropped in yesterday to address low tire pressure in one tire. Despite a fairly lengthy wait (super busy with lots of folks dropping in) .. I appreciated the kind and friendly staff with cheerful attitudes. This Texas heat can bring out the worst in people but the staff's spirit did quite the opposite and everyone was happy. Thanks Gentlemen -- keep up the great work. You are appreciated and thanks for the chilled water! Extra nice touch. read more

Just left there in pouring rain. The guys were so nice and led me through the shop so I would not get wet. I've been coming here for many years and have always had the best service not to mention great tires. read more

Always get great service here. I had an appointment scheduled and brought my car in a couple of hours early so I could go run errands! Less than an hour later I got a text that it was ready. Chad took great care of me! He even had my car parked out where I wouldnt get a door dink. Highly recommended. Thanks everyone read more

Absolutely the worst customer service ever! I'm sorry I bought my tires here... Because I can't even get them checked when I need it! I wish Les Schwab would come to Texas and they would completely put them out of business! read more

Not ran very well. Told me my tire was being worked on while I watched it not get touched for 40 minutes, then they put in a new tire in 4 minutes. Overall waited 2 hours. Appreciate the hard work they do, but could be more organized. read more

Their free tire pressure checks are a complete scam. This is the second time I've gone and they've tried selling me a entire new set of tires, when it wasn't necessary. The first time, I went shortly after purchasing my vehicle and my sensor was going off that my back tire was low. The worker explained to me that my tread was extremely low and since I was in a All wheel drive vehicle, I would need to buy an entire set of tires. I left without them airing up any of my tires and had another tire shop fix a small air leak in my one low tire. They also gave me a second opinion on my tread and told me they were still in great shape. Now fast forward 2 years later and i've recently bought brand new tires from a different tire shop. As soon as the weather got cold my air pressure sensors started flashing. Since my husband was busy at work and the shop I bought my tires from where at lunch, I decided to run through discount tire again for a quick air up. A totally different employee from my very first visit explained to me that my back tire had 9psi. Yes 9! I guess he thinks I dont know what a flat tire looks like lol. He gave me a whole speech on how I would need to get my tire checked out for a air leak and probably end up needing a new set. I left without them airing up any of my tires once again. I truly apologize for this long explanation, but moral of the story is I refuse to trust Discount Tire, for all they are trying to do is make a sell. There's other loyal shops willing to help you out, without all the BS. read more

Zach and Chris were great. Helped me track down a difficult tire to find and had it on my car in the same day. Highly recommend.

Bradley was awesome! He took care of my Lexus tire problem, with a great attitude!!!