I called him before arriving to make sure they have the tires which we needed in stock, over the phone. We spoke through the options and created an action plan as to which would be best for us. Zach, the sales rep was very friendly, knowledgeable, and was able to get me in that same afternoon for a tire change. Everything ran smoothly. We did wait a little bit longer than expected to be taken in for service, but we were also a last-minute appointment so I can't complain. In the meantime, we went to some stores nearby and they called us when our car was ready and we pumped back over, Payge. The value was competitive and they were able to complete all of the service services which we requested, which was new tires put onto our vehicle as well as an alignment. read more

Do not recommend. No alignment issues before taking my car there then after getting new tires the car pulls all over the place, oh and to top it off they are not able to correct it because they do not have the tools. Update: So even this response is jacked up. The link goes to Fleet login not contact us smh read more

Discount Tire - Alignment results - Tires Near Me - Cartersville, Georgia

I like discount tire. I loveeeee this discount tire!!! Zack and everyone knows their business and how to serve amazing customer service! I got new tires and an alignment all for a great price and super fast read more

Discount Tire - I like discount tire. I absolutely loveeee this discount tire!! They are so friendly, knowledgeable, fast and efficient! Zacknis amazing - Tires Near Me - Cartersville, Georgia

I was so disappointed in Discount Tire today. I've used them since we moved to Cartersville and have had nothing but great service from them. I went in today, arriving a 12:08pm, to get my tires rotated and balanced...probably a 10 to 15 minute job for a professional. I did not leave until 4:28...4 hours and 20 minutes. At 3pm I approached the desk and ask the attendant how many people were ahead of me. He responded they were bringing my car in next. They did not. When one customer complained because he had heard the same individual tell 4 other people the same thing, he had not answer, but one of the other attendants appologized saying he did not have enough people working. So, if that is the case, don't pack your schedule to the point that your customer's are inconvenienced. I had other errands to care for today, but was unable to get them completed. read more

I badly needed back tires. The folks at Discount Tire in Cartersville were quite efficien, courteous and professional. i was greeted with a handshake which is rare and appreciated. The salesman walked me through my choices and once we decided on the product they walked me through the process step by step all the way to getting in my car and driving away. If 10 stars were a rating they'd have it from me read more

we watched around 5 or 6 employees stand around for a half hour yelling, cursing, and honking the horns on the cars while we needed just one tire replaced. very unprofessional read more

My daughter was traveling with her new kitten when her tire pressure warning light came on. The folks that helped her went above and beyond to assure the car was safe and there was not a puncture or slow leak in a quick manner so that her kitten wasn't traumatized. read more

Discount Tire - Her kitten, who waited patiently while her tires were checked carefully! - Tires Near Me - Cartersville, Georgia

Just want to say from the beginning when Thomas helped me order my tires all the way to Ethan being the one to check us in at our appointment time, everybody was detailed in their information they provided me as well as the service being top notch for the price I paid. Please give these guys a visit if you are in need, but they aren't wizards so be reasonable on your expectations. read more

Justin, the manager, is a rock star! He goes out his way to make sure the customer is happy and the work is done correctly. I would not go anywhere else for my tires and the same for my family. read more

Typical chain tire store always trying to sneak around and get some extra charges here and there very unknowledgeable service writer and horrible customer relations. Please support your local tire businesses and leave these clowns alone. read more

I bought 4 tires and wheels and am happy with my purchase. They were fast and courteous.

They reek. They're polite but rip you off. Bought a set of Mechelin Defenders that lasted a whopping 15K. At first the salesman only found records for one pair of tires that I bought, but later, when I told him I had bought two pairs there about a month apart and found the second pair and I got more of a credit. Paid hundreds more and bought a set a of Goodyear Assurance tires guaranteed to last 85K. They lasted 15k. They wanted to give me a partial refund on them and sell me another set of tires that would only cost me an additional $500. Avoid these folks like the plague. Goodyear BTW doesn't even answer their CS phones. They know what garbage they sell. read more

Great customer service, Discount Tire Cartersville has the best team! Young men working so hard to deliver nothing less than excellence. Competitive prices with the best guarantee!! read more

I have consistently received excellent service at this Discount Tire. The service desk guys as well as the shop guys have never been anything but polite and helpful to me. I never feel taken advantage of. I find them to be trustworthy and affordable. The warranty they offer is a huge load off too. Love my Discount Tire. read more

I was on a trip with my son for a baseball tournament and somehow a nail punctured my tire. I took it to Discount Tire, and they took great care to tell me the problem and assured me they could fix it right up before I could make the 5 hour drive back to Mississippi. I was in and out in 30 minutes and never missed a minute of my son's last game. Thank you, Discount Tire, for the kind treatment and special care you gave me and my Jeep! Excellent service with a smile. read more

It's not just about tires, it's about people. Called, made an appointment and was in and out in 60 minutes. But I need some assistance in assessing the ball bearings in my front tire. Tyler did not disappoint. He knew exactly what I was needing and made sure the technicians gave the tires a once over. He even assured me if they had any questions about how to check he'd do it himself. From meeting me in the parking lot with a smile to allowing me to drive away safer and more informed this was an excellent use of my time. Thank you. read more

With the story I'm going to tell you, you probably think "why did he write a four star review and not a one star review?" Let me explain. We went into the store today and realized we needed to get four new tires. They were able to price match with the same tires at Costco to save us about $60, so we were happy with that. They had to order the tires, but they came in the same afternoon, so I went back to have them installed around 3:30 PM. They quoted the job being done around 4:45 PM, and it was done right about that time. Now mind you, I just spent almost $1000 on four brand new tires and installation. We live in Adairsville, and the store is in Cartersville. After I drove off and headed home, about 10 miles down the road the warning lights went off on my car and said that the front right tire only had about 20 pounds of pressure in it. I could feel it was riding low, so I turned around and headed back to Discount Tire. By the time I arrived back at the store, the tire in the front passenger side was completely flat. When I drove up, they had me pull into an open Bay and then about after 20 minutes more they came and told me that the installation on the TPMS (tire pressure monitor system) hadn't been done correctly but now they fixed it. So while I am happy that the tire is fixed, It's also scary to know that I could've had a complete blowout driving home and been in an accident because of the improperly mounted tire and their negligence. Now, I have been buying my tires from Discount/America's Tire for years, and I will continue to do so. I don't think today was indicative of their normal service. However, I will be keeping an eye on that front right tire to make sure that nothing else is wrong with it. We are nervous about it, but I'm hoping for the best. The gentleman who fixed it was very apologetic, although the man inside named Brian was a little rude about it in my opinion. It would've been nice, for all of the inconvenience and for the extra trip back to the store and further wait to fix the issue if they had done something like maybe offer the certificates to replace the tires they had tried to get me to pay for... or something... but nothing was offered. I'll still continue to shop at Discount Tire for my vehicles, I just have a bit of trepidation that I never had before. read more

Great service crew here in Cartersville. Wow goes beyond and out of the way to ensure customer is satisfied to the upmost. Hard to find a place where employees seemed to congel together to get the job done. I recommend if you want tire service. read more

I went in initially, just to get a plug in my tire but left with a new set of tires. I knew my tires were close to replacement and the professionally showed that they were and urged me to replace them for safety reasons, they were right. I was in and out in 35 minutes; fast, professional, and friendly service. I recommend them as your go to in Cartersville. read more

I had a blow out on I 75 just south of Adairsville. I had to call a tow truck and it was closing time for everyone. I was a good trek away from this tire store but it had been recommended. I tried to call but didn't get an answer and so had the tow driver take us there anyway. We pulled up a few minutes after 6. They still had cars in the bays but I'm sure they were trying to close. I told a young man who stuck his head out what had happened and he told me they would take care of it. Another young man named Harrison assisted me and he was extremely helpful They changed the tire since the damaged one was irreparable and everything was finished in about half an hour even as busy as they were They were professional, reassuring and went above and beyond. I'll be back even though I don't live there and will recommend them to friends Thanks guys read more

This place is awesome. Everyone is super helpful and patient with customers. Won't get my tires done anywhere else. Thank you for the great customer service and work. read more

Got a flat tire on a job site not far from this Discount Tire location. Pulled in without an appointment and they got my tire fixed quickly to get get me back to work. Very professional team. Thanks read more

Jacob and Patrick were beyond amazing. Pulled my vehicle in at 4pm on a Friday with only a 10 minute heads up. I called multiple different tire shops around and it seems as if no one wanted my service. Called Patrick and he told me to come in right away! Exceptional service and great management here at this Discount! Thank you guys! You definitely got my business in the future! read more

I just went to the Discount Tire shop at 1407 Turner McCall Blvd SE, Rome, GA for a slow leak in my time. They had me in and out in less than 30 minutes. They even balanced the tire and shined all the tires. They removed a small screw, repaired the tire with a lifetime guarantee on the repair. Their prices and service are great and the folks there are very nice. If you need tires or tire work give them a try. They promise the lowest prices anywhere on the tires they carry. read more

I knew I had a nail or something in a tire as I had a pressure sensor warning. My regular hometown tire place that I have used for more than 20 years is closed on Saturday so I had to find an alternative. I went to this "new" place in town and I was delighted in how I was received. First off, Hess, an assistant manager, met me before I could even get to the door. He checked the vehicle, noticed I had locking wheel hubs (got him the "key"), and got me set up for service. The wait wasn't too awful long as it was a Saturday morning and seven other customers were already checked in before I arrived. The technician met with me and told me he located the screw and it would be no problem to repair right after he took the tire off. He then returned after he had completed the job and actually showed me part of a screw her recovered from the tire AND part of a small drill bit! Best of all, they charged me nothing at all!!!!! I have becomes used to being charged about $ 20 from other places in the past for a patch job on a tire but FREE??? That's crazy! It is a brilliant business model though as I appreciate the excellent service and now they definitely will top my list when it comes time to replace my tires. Can't say enough about how happy I was after this great service. read more

Had a screw in my tire. They have a policy to fix a flat for free. They did. Great service is not dead in this country, at least not here. Even free, I was treated as a paying customer. I'm traveling from Florida but when I get home, I'm looking for a Discount Tire ro take my business. Great staff and service. Extremely surprised and happy. read more

Very nice guys, I thought I needed a plug but they just pulled out the price of metal and made sure it wasn't leaking air all at no cost! Thanks! read more

This place is the best ..If you need anything for your vehicle check here first...While on vacation we were involved in a traffic accident (no not our fault)..Our rim and fender of our duly were damaged .. After The manager came out and looked they recommended that we put the spare on until we got back to California.. They replaced the rim and tire..I went to pay and there was no charge ..NO CHARGE .. They said they were just glad to be able to help us .. Thank you all for being so kind and helpful read more

I had a screw in my tire and am not from this town. Was here for baseball. They had the tire fixed before my son's baseball game was even over. And said it was complimentary. Very nice and attentive staff. Could not recommend them more! read more

Bought tires and they weren't pushy to upsell. Everyone there super helpful. Liked them so much couple months later went back to them for new tires on our other vehicle. read more

Best tire store in Bartow County, period. Not only do they have the best prices around, their customer service is top notch. Won't go anywhere else now. read more

I had an unexpected situation with a flat tire and was an hour away from home. Another tire that had a plug needed to be replaced too. The wonderful people at Discount Tire were able to help me get back on the road quickly and safely with new tires at a great price. I would definitely recommend them! read more

Fast, friendly, service. They got the Flex right in completed the work needed and got me out of there promptly. They have the best prices, and selection you will find anywhere. They are also extremely convenient. I've had my work done at different DT locations all over the U.S. they have never disappointed me. read more

Best customer service I have seen by far! It was freezing cold and they met me outside to check my car out... great tire shop!

They have excellent customer service, will definitely be getting tires from here in the future! Cory is awesome!!!

I ran over something that caused a flat tire today. I had never been there before, but I took it to Discount Tires honestly because it was closest to me. They told me the tire was not repairable but that they had a new tire there that they would put on AT NO COST. I'm still shocked. We will 100% be bringing our business here in the future. read more

Great place to get affordable tires! Justin and Trey always make sure the customers are satisfied. I've purchased over 20 sets of tires this year already and never had a single complaint. read more

I have purchased tires from discount tires before. They have always been great. Today I had an appointment for 10:30 AM and they got me in and out quickly easily and with no problem. The manager here in Cartersville Georgia was sure to make sure that everybody did the social distancing and that they took every precaution and every step to make sure my car was done correctly. You have a customer for the rest of my life. read more

I called in to find out the wait to get a tire put on. I was told there is no wait to come on in, so I left and came right on in after waiting over 30 mins I decided to come inside and ask how long the wait is I was told 1 hr because I didn't make an appointment but when I called and asked if there was a wait do I need to make an appointment I was told no do come on in. The associate I asked how much longer I'm going to wait he told me we can try to get you out in an other hr after waiting over 30 mins and other cars being pulled in before me after getting here after me I was informed an appointment takes precedent over a walk-in. So I said when I called in I asked if I needed to make an appointment and I was told no and representative was unhelpful and rude. I will not be a returning customer after this experience no Type if empathy from the staff after I stated that I've been waiting can anything be done I got no response. Do not come to discount tire unless you make an appointment period. read more

Called Discount Tire in Cartersville, GA prior to going to location. Told them exactly what tires I needed to have mounted (brand, size, etc. )Rep on phone gave me an actual quote to mount and balance and said he had openings to complete the job immediately. I drove to the location. When I arrived the rep came out and greeted me very professionally. Took all of my info and even mentioned that the rep I called mentioned I was coming. When we got to counter to enter my information, the rep tells me they can't mount and balance the tires due to one if there safety standards. What's really interesting is how on the phone they can do it and once on site they can't even though I gave them all of the info on the phone. Even more interesting is the tires I wanted to have mounted were the exact same size as the tires that were currently on the vehicle that I purchased from a Chevrolet dealer which also mounted and balanced them. How can a certified Chevrolet dealer do the job and stand behind it but Discount Tire can't?! Went down the street and had the job completed for $80 less and tires look great and vehicle drives great! read more