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    Discount Tire

    4.2 (98 reviews)
    Closed Closed
    Updated a few days ago

    Services - Discount Tire

    Auto wheel and tire repair

    Tire balancing

    Tire installation

    2 More Services

    Tire repair

    Tire rotation

    Discount Tire Photos

    Recommended Reviews - Discount Tire

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    Lug nut sheered off because Discount Tire cross threaded the bolts. At least 3 wheels have been damaged

    I seldom post reviews of businesses, especially negative ones, but this is by far the worst I've ever been treated by any service provider. I brought my 2015 Subaru Forester to Discount Tire about a year and a half ago for new tires, and was later informed by my regular mechanic that they had cross threaded a bolt in one wheel. Discount Tire initially denied responsibility, but finally agreed to repair it at a third party mechanic. Months later, I've been informed that multiple bolts are cross threaded on at least two more wheels- and one lug nut broke off when my mechanic tried to rotate the tires. As it stands my car is not road worthy, Discount Tire is once again denying responsibility, and are slow walking a claim that has been filed with some third party service. They were the last ones to touch the wheels on my car. My mechanic has quoted up to $300 - $400 per wheel to repair the remaining wheels, depending on how many studs and lug nuts are destroyed. When I confronted them yesterday, they claimed to not have any record of any this. I was able to get the invoice of the first repair from the third party repair shop (Brookstone Auto Center) so it's very strange and shady to me that they don't have it. My strong piece of advice is to go elsewhere for tires. Mistakes can happen anywhere, but these guys have a culture of covering up their mistakes and lying about it, and very rudely claiming they're not responsible.

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    6 months ago

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    7 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    1 year ago

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    10 months ago

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    1 year ago

    Lame service. Someone stole something off my keychain that I owned for 10 years lol wtffff

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    1 year ago

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    1 year ago

    Had a good experience and feel they understood my needs and offered me the best advice and value for my situation.

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    2 years ago

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    2 years ago

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    5 years ago

    Great customer service. Friendly, expedient, knowledgeable. Clean facility and easy to make appointments. Great protocols post covid.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Discount Tire

    Review Highlights - Discount Tire

    Gus was extremely proficient in helping me choose the correct tires for me, and very professional.

    Mentioned in 11 reviews

    Read more highlights

    Express Oil Change & Tire Engineers

    Express Oil Change & Tire Engineers

    (45 reviews)

    Went here for years, but I will not be returning. Recently, my son took his car in to get the oil…read morechanged. Apparently, the car was "running hot" and they had to "top off the coolant". They told me that it was a bit low on coolant, but they topped it off. He got the oil changed and drove out. 2 days later, the engine blew (threw a rod), apparently due to overheating (or maybe due to not correctly installing the oil drain plug... we will never know). After my mechanic told me that the car's engine died due to not having oil (again, it could have been this, but there is a very good chance it was simply overheating), I contacted the store and spoke with the manager. His name is Chabrol Johnson (he goes by CJ). He made me feel bad for taking the car to my mechanic and not taking it to him first (I told him I wasn't sure what the issue was, so I didn't want to assume it was their fault). He pressured me into letting them tow the car there for them to examine it. He was extremely rude and unprofessional. When I questioned him about being able to drive a car 87 miles on an engine with a thrown rod, he told me that you could drive a car with a thrown rod (sorry, this just isn't true... it would be undeniable that something was wrong and you would not be driving it all over town). After multiple exchanges with him, I decided that I needed to talk to someone who was more professional so we could get to the bottom of things. I ended up talking to the regional manager (Her name was Jill) and she was SO nice and helpful. We examined footage to prove that they did put oil in the car and had to add almost a gallon of coolant (which was very different than them telling me it was a "bit low" but they topped it off). Again, I find it suspicious that the car drove in fine and blew up 2 days later, BUT it very well could have been the coolant issue... That being said, my review is not because of THAT part... it is how the manager at this location (CJ) treated me. Disrespectful, rude, sarcastic and condescending and very unprofessional. I suggest going to another location where you will be treated better (should you find yourself in a situation where you need to speak with a manager). I will never be returning here. :-)

    I had my tire changed out a couple weeks ago, and started to hear a rough sound right after. I paid…read more90.00 to get the lock cut off , and tire changed out to a new on the I purchased at discount tires. I took my car back to this shop so they can maybe rebalance the tire. They told me we can take a look at it, but you might have to pay. I cannot believe the nerve.

    Christian Brothers Automotive Acworth

    Christian Brothers Automotive Acworth

    (107 reviews)

    From scheduling my appointment to dropping off my car and picking it u, everyone at Christian…read moreBrothers Automotive was professional and friendly. I had an oil change and a repair that was identified during my pr visit completed this time. One thing that really stood out was the transparency. I received a text and email with detailed report explaining the work being done and the status of the services, along with a video showing the needed repairs and the compl wor. This gave me peace of mind and made me feel confident that I wasn't being taken advantage of. I also needed a shuttle ride back to my house while they worked on my car, and the driver was pleasant, patient, and great to talk to. When it was time to pick up my car, the checkout process was quick and efficien. They explained what was done and provided recommendations for my next oil change. As a female, you can sometimes feel like a target when getting car repairs, but at CBS, they hone over and beyond to explain and show you the work the being done and any recommendation. CBA is the only place I will go for any car repairs or services. Highly recommend!

    Great staff - had an oil leak - quickly diagnosed the issue and changed the oil and filter seal…read more They did a car care check and took pics and discussed future needs. The diagnostic report very detailed with pics. If took a relatively short period of time. I will definitely be using this facility for all my car maintenance needs. So glad I found a reliable car repair facility without relying on the dealer.

    Discount Tire - tires - Updated May 2026

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