I ordered the wrong size filter. The online return form doesn't work. The chat doesn't work online. And nobody will answer the phone. What kind of business is this? I'm ordering new filters today from a different company and I will not do business with them again. read more

I have always been treated very fairly at this company. I would recommend doing business with them when I call. They let me know when they have a coupon or a discount that's pretty fair. Customer service is good also read more

Ordered and paid nearly a month ago, still no product delivered and no response on tracking nor when I may receive. Seems this company is going down the tubes as there is little customer service can/will do to expedite and ensure delivery. Finally had to cancel the order and seeking alternatives. Used to be a good reliable company but something has taken a downturn. Avoid the aggravation and their having your $$$ with no result - find another option read more

Buyer beware - Sale emails are a gimmick and dishonest. Received an email for 35% off, the end result price for two filters with shipping and tax was $67.10. But when I simply searched for the "exact same filter" outside their sale, total price was $60.80 and there was "no Shipping Charge". For reference, the filter I priced was AirX filxxcar0016 Merv 8 read more

DiscountFilters by far is one of the best experiences I've had in a long time. I stumbled upon them on a web search for the filter I was looking for. I took a chance and was pleasantly surprised! They immediately sent me a discount code to use for 15% off my purchase. They sell all types of filters but I was looking for a special filter for my high efficiency furnace which they had. I bought two for the cost of what I was told by Mr. Quik, would cost for one and they are one year filters. I got notifications on shipping, tracking number and the arrival time was fast, super fast! I didn't realize they were located in Greenwood, IN. So I may not need any filters for the next 2yrs but I'll be recommending those that I know about DiscountFilters and hopefully this will garner others by this review. read more

This is a great company, I've used them for years for filters, they are way cheaper than Lowes, Home Depot or anywhere else I've checked. They have fantastic service and shipping is free. I have been getting my filters from them for over 11 years. Fridge Air Water Pool & Spa Clearance Reorder QUESTIONS? WE'RE HERE FOR YOU. Monday to Friday, 9AM - 4PM EST Call: 888-407-5688 Email: contact@discountfilters.com Chat: help.discountfilters.com #NoFilter? No problem. Share Your Filters With Us on Social! #DiscountFilters 2011 Southtech Dr. Ste. 100, Greenwood, IN 46143 read more

From Discount Filters, I have placed multiple orders for replacement filters for my GE refrigerator. The filters are a generic brand that cost significantly less money than the name brand, but they still fit inside my refrigerator and filter my water. This company's shipping has been fast, and the boxes have contained the correct products. The filters remove impurities from my drinking water, and my water tastes delicious and refreshing. I appreciate that I can conveniently use my phone camera to scan a barcode on an old filter and be taken to a webpage where I can reorder additional filters. Discount Filters also sells refrigerator filters for several other brands as well as air filters, humidifier filters, pool filters, etc. They also offer many 20%-off coupons, so customers can save even more money. read more

I needed a four-inch wide filter. They arrived in a crushed cardboard box through FedX. Both were torn due to being crushed, so I had to throw them away. Do not order cardboard filters from Discount Filters. You will be wasting money. I suggest that they invest in stronger cardboard shipping containers. read more

Amazing customer service! We bought a couple filters and a gasket. I had an issue with the size of a gasket, so I sent pictures to customer service. It was resolved the next day with a refund. We had to wait for our filter on back order, but every few days, we were updated. Reviewers who complain and give this business 1 star, please understand how owning a business works. Yes, keeping inventory is difficult. At times, you must order from the manufacturer, and that can take some time. The orders are printed, and the tracking number is issued. It won't show movement until it's actually shipped. Most small companies do this because they can't afford to keep the stock or they can't predict the order with 100% accuracy. This is a small business, not AMAZON! Plan ahead and order before you absolutely need them. read more

Great customer service on a online purchase. I purchased, and I'm also a returning customer. 20x25x1 ALLERGY PREVENTION Air Filter - MERV 11 14x14x1 AIRx ALLERGY Air Filter - MERV 11. These type of filters MERV 11 rating means the filter attracts household allergens like dust, pollen, mold spores, dander, smoke and smog Replace every 90 days under normal use Made with pride in the USA 100% free returns on all filters When price and service matters, I recommend this product and company. read more

My furnace company misquoted the dimensions of the filters I needed, but I hadn't known. I ordered a years worth. They came fast and at a fraction of the price for local places or even big-bud stores. Well, they were 5 in too long. I spoke with an amazing customer service rep named Ryan. He helped me order the right size and told me to donate the ones that were too big! I was able to post them and help 4 families this winter with their help and my new filters came just as fast! I will be a lifetime customer of Discount Filters. Even if I had to return these for a re-stocking fee, I would still give them 5 stars. read more

These are quality filters. I especially like the round and stout generic replacement for my Levoit. The only reason I give 4 instead of 5 stars is that there is not a variety of filters available like the original brand carries. The price is also close to or even equal to the brand product when the brand is on sale. The generic Holmes filters that discount filters carries are more of what I would expect, somewhat mediocre compared to brand, but still worthwhile, no variety in filter type, but half the price (and that is when the quantity purchased is only one set. I think price continues to break as quantity increases.) Overall a decent deal and I can better if you have the ability to bulk purchase read more

You have what I need at a reasonable price. When I run the ac I change my filter every 2 weeks as I have 17 cat rescues & the filter catches the dander. I loved the sale you just had & I stocked up for summer. read more

Excellent service. Had products I needed in stock. Phone support to answer questions was great.

Ordered a case of spa filters in October. Received wrong filters. Called and was clear on the problem. They sent another case of the WRONG FILTERS! TWICE and it gets worse. Called yesterday. Rep said he would call me back. Phones now say they do not take calls and go to chat on site. Chat does not work for chats. Emailed a few times including attaching photos. No phone response as promised. No chat. No response from multiple emails. Photos show labeled 2 1/16 opening as ordered. But actual measurement are wrong........ TWICE!! Then blown off. I wonder if they are going out of business too. I have been a month without Spa Filters. read more

Discount Filters - Appliances Near Me - Greenwood, Indiana

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Giant selection of filters! Got just what I needed and quickly. Price was ok but not really much of a discount. Being able to speak to a knowledgeable person made it a successful purchase and I would buy again from them! read more

I ordered online. Since I had an upcoming vacation I didnt want a box of filters sitting out while I was gone so I paid the $6.99 for their fastest shipping. They have a lesser for slower, and slower yet is free. I ordered late on a Monday. By closing time Thursday no message, nothing shipped. Yet they charged my card right off! In some states charging before shipment is not allowed. Not knowing how long this was going to be I could see the box would probably be left out and arrive when I was gone. So I called their number, but couldnt get through. They tell you when you call to go online. I go online and there is a chat, but it doesnt work. So I email them. By the next day I got a message they will cancel and refund. Not good at all. I went back to ebay where I normally order and found the same for a lot less, and it was FREE shipping. Ebay sellers are all rated, so most ship same day. Do yourself a favor and go to ebay. This place has no urgency to fill orders even when you pay an extra $6.99 read more

I've been dealing with DF for 5 yrs. Excellent honest company. I've given DF to my friends who have had the same excellent results. Do not hesitate to use this company read more

I had a very great experience with Discount Filters recently. Once the filters ordered arrived, I realized that I inadvertently order the wrong water filters for my refrigerator. I sent an email to Discount Filter's Customer Service. I received a prompt and very helpful response from Ryan G. Ryan G. Offered to send out the correct filters free of charge and communicated to me to keep the incorrect ones that I ordered. I thanked him and I was truly impressed by his actions. BTW, I order from Discount Filters all the time for my air filters also. Avis G. read more

Fantastic selection of filters of all qualities and options, really fast efficient service with great prices which are much much better than buying locally. Thank You read more

I am very pleased with this company. Orders are shipped and arrive very quickly. I order filters for my room air purifiers. No complaints.

I worked with Amanda on an order that was sent in error. She was very responsive. I did not have to return the product and I received credit back on my payment. Awesome customer service. She completed the credit on a Sunday. Customer service was the best! read more

Amazing customer service. I received the wrong filters, and it was probably my fault. They IMMEDIATELY sent replacement filters at NO CHARGE without having to return the others. They asked me to donate them to Habitat or any other organization that could use them. Seriously outstanding service. they have earned my loyalty and not only because of low prices and great selection. read more

I write this review on 2/4 or 15 business days since I placed an order on 1/15. Their delivery policy is 3-10 business days for free delivery. So I should have received my filters between 1/20 - 1/29. According to their order tracking system, it's been at a processing facility since 1/25 with no further update. So I called customer service today and they said it was probably lost. They offered to ship via FedEx Ground which would take another 2-3 business days or middle of next week. When I asked if they would offer any discount for the delays, they said no. Upset, I decided to cancel the order, and purchase my filters elsewhere because I don't feel I should have to wait a min of 18 business days (25 total days). Very disappointed. Would not recommend. read more

Received my 84611 filters today. I was highly disappointed when I opened the box and saw the big "Made in China" sticker on them. You should be ashamed to say "Made With Care in Indiana, USA" on your website and using a logo of the American flag on your boxes packing tape. I feel I was misled and I will not order from you again. read more

Discount Filters - Appliances Near Me - Greenwood, Indiana

Filters are always top quality. Customer Service is exceptional. They are very knowledgeable, professional, personable and provide the best service. You can't go wrong with this company. read more

Outstanding customer service....fair pricing....great product line.

For the last 2 years I've bought my furnace filters from Discount Filters.Com. Great people to do business with the best prices,& Free shipping. I get a higher quality filter for less money then Loews, or the Furnace Service People... I buy a 20x20x4 AIRx ALLERGY Air Filter with a MERV 11 rating for about $15.00 each. That is a 3 month filter for one Thrid the other guys price. I change them Monthly and the house stays clean and dust free. read more

Excellent customer service, excellent prices. Better then Amazon. Super fast shipping. And to top it off their AirX filters are Made in the Great USA. Not Chinese shit! Great American company! Definitely will buy from again! read more

Great selection, excellent prices, and rapid shipping.

The worst filters I ever purchased for our refrigerator!!! You get what you pay for. It's worth to spend the extra money on the real thing! I purchased 3 and each was worse than the next. I keep trying to unsubscribe to their daily newsletters for several years now and they keep sending me the same ones over and over again. WORTHLESS WAISTE OF MONEY. ZERO STARS. read more

Easy to use web site, but orders are never shipped out... you musy contact them for reasons that there to busy to ship or holiday is slowing down shipments... no tracking number as of yet.. could have just gone to Home Depot and hought it 5 days ago... read more

I ordered the wrong air filter and the customer service to fix my error was AMAZING! Within 24 hours I received a response and the new item was shipped. read more

You pick out your filters and place... You pick out your filters and place them in your cart and at the bottom of the page it shows free shipping but you had a discount code and we go to pay all the sudden you have a shipping charge. Very deceptive read more

They have an easy to navigate website with reasonable pricing, fast shipping, and a great online customer service. I ordered the incorrect fridge filters and the CSR promptly sent me the correct ones and told me to donate/give the other filters to someone that could use them. I will be buying from them again! read more

I ordered the wrong refrigerator filters. When I contacted customer service they immediately placed another order for the correct filters at no charge and told me to give the others to someone who could use them. You cannot ask for anything better than that! read more

Just received my first filter and love it! Will definitely be back for the washable filters.

They sent the wrong size furnace filters. Then they sent a different wrong size filters. And now they keep sending me emails even though I contacted them and asked them to stop. Need I say more? read more

Not a happy person about shipping! It says sent to FedEx however doesn't show it has moved and says set to deliver in 8 more days?? I bet all they have done is print the label and not processed. Time will tell!!!!!!! read more

Received first package..ordered 2 different size filters for a Carrier electrostatic unit. Received as ordered in perfect condition. Excellent vendor to buy from. read more