Do not recommend for families with children. My husband traveled several states away to get the…read morehelp he needs and they frequently suspend phone privileges Making it impossible for me to reach out to my husband of 12+ years and also for our kiddos to talk to him. I was told they were family friendly and we could even visit. So you can imagine my surprise when they take my husbands phone and try to discourage him from talking to his family for 30 days!!!! Ridiculous!

From the owner: We envision a world where addiction no longer holds people captive. Our unwavering vision is to…read morebreak the chains of substance abuse, fostering healthier lives, stronger families, and thriving communities, igniting hope and resilience in every heart we touch. Call or email us today! info@pureaddictiontreatment.com

Just want to give a shoutout to their PT ND OT - Michelle, Arminta, Oscar, and Cristina. They are…read moreso sweet and caring and they do a great job with the physical therapy and occupational therapy. I have a relative in this facility right now and the progress is very good. In general everyone here seems nice and pretty good.

North Hills is like living in a great hotel with an outstanding medical staff. The food is…read moredelicious. The rooms are spacious and comfortable. I was lucky to have Christi O and George as my treatment team. Mary Jane, an outstanding CNA made sure my daytime hours went well. And Maria Parada never missed a thing. My medication nurse shared her nephropathy experience with me resulting in a new medication for my case, At night our RN supervisor Destiny covered us like a warm blanket. Stephanie was a headphone hero! Marta often does double shifts. Christina made sure I worked hard in my rehab sessions. The social workers are really good. Shen brought my iPhone back to life after a hard fall. My caseworker and I shared the same surgeon creating a bond that will last for the rest of my life. CC was my first CNA and made a wonderful opening impression of the facility. When it came time to leave Lindsay Rodriguez packed me up. Everyone at North Hills loves their job. If your looking for quality heath care in an outstanding environment North Hills is worth a serious look.

I'm so grateful for the care and all the services that this facility has been providing for my mom…read more, from the girl that sets her transportation appointments sweet and kind Angie who always answers the phone with such grace and kindness, and has helped so much , to the social worker lovely Sheryl who never stops caring to help in anyway possible what a wonderful person , I am grateful for Zoila who from first day ensured me with respect and love that my mom is in good hands and she is extremely supportive, positive and exceptionally kind ,to the wonderful and patient niki who baths her with love and her heart , to the amazing Allen that was always there from the start making us always feel at ease and always so kind and positive doing everything he could to ensure we get taken care of, to the wonderful night shift CNA that takes care of entire patients with so much love and goes above and beyond always running to my moms aid without a frown, fred at the leisure room who made her smile brightened her day with teaching her card games with so much joy and excitement and patty has been my moms favorite, she's so sweet and extremely loving always takes care of her with a smile and attentive to her needs I'm grateful for all of them and last but not least mr x the fantastic man that leads the team with his best care and professionalism and captured my moms heart Thank you again! We will miss you lake balboa care center

Lake Balboa Care Center was the best-case scenario during a stressful time for our family. My mom…read morespent two weeks here recovering, and a family friend thankfully recommended this facility to us. After looking at other options, Lake Balboa was clearly a step above, and they truly live up to the 5-star ratings they proudly display throughout the hallways. From the admissions team to the social workers, nurses, physical therapists, janitorial staff, and everyone in between, the entire team was professional, kind, and consistent. As a family member, you're not just "along for the ride" here. They keep you in mind too. You're greeted with smiles, updates, and they do an amazing job of quickly putting a name to a face. From intake to discharge, everything was handled smoothly, and even after my mom checked out, they were still helpful with the follow-up questions I had. The only downside: the food isn't great. To be fair, this isn't a restaurant, so it's not a dealbreaker, but it's worth mentioning. The easy workaround is that there are plenty of food options nearby, the location is very central in the Valley and easy to get to, and food delivery was what we leaned on. The facility also offered to store food in a fridge, which we did, and that made things much easier. If you or a loved one are looking for a care facility, I highly recommend Lake Balboa Care Center. Thank you again to the entire team for taking care of my mom and treating our family with real care and respect. - The Goldie Family

Was very good with me Helping me…read more Answer all my questions Given my son money I will give

If I could give no starts I would. I would like to express…read moremy deep concern regarding an experience I recently experienced involving my son seeking help for addiction. My son who made the difficult and courageous decision to ask for help was required to wait for an extended period (7+ hours) without being allowed access to basic restroom facilities. Regardless of the circumstances that brought someone to seek treatment, every person deserves to be treated with dignity, compassion, and respect. People struggling with addiction are human beings who are often at one of the most vulnerable moments of their lives. Denying or delaying access to basic human necessities sends a message that they are less deserving of care and compassion. This type of treatment can discourage individuals from seeking the help they so desperately need and can undermine the trust that healthcare and treatment facilities work hard to build. I understand that facilities must follow policies and procedures, but those policies should never come at the expense of a person's basic human needs. I respectfully ask that this situation be reviewed and that consideration be given to ensuring staff are equipped to provide humane, respectful care while maintaining safety. I hope this concern will be taken seriously and used as an opportunity to improve the experience of future patients seeking addiction treatment. Everyone deserves to be treated with dignity, especially when they are taking the first step toward recovery.

If you're looking to detox, Ritz is where you want to be. I battled opiate addiction for 7 years, 5…read moreof those on fentanyl and honestly, I was terrified of going through withdrawal. It took a friend convincing me to get help and give Ritz a shot, and honestly, it was the best decision I ever made. The staff really knows what they're doing when it comes to this disease, and they helped me finally get off fentanyl for good. Ritz is clean, cozy, and has this chill vibe that makes it easy to settle in and focus on getting better. What I loved most was how the team treated me , they actually listened, kept it real, and showed real compassion because many of them had been through the same struggles. They didn't just throw a one size fits all plan at me, they made a plan that fit meIt felt like a safe space where I could be open and vulnerable without any judgment. I met people there I never thought I'd even hang out with, but some of them turned out to be the best folks I've met. We even went on weekend outings that showed me how to have fun without drugs. Oh, and huge shoutout to Steve, the chef, seriously, the best food I've ever had.

Not the best experience, I was targeted by certain staff members and treated poorly at times. while…read moresome staff members were exceptionally helpful and supportive(Danielle, nick, Laura, Johanna, and Chantelle as well as the chef). The overall company was trying to get the most money out of my insurance as possible. I started off in the sober living facility and during Christmas time, I had covid over winter and had to take NyQuil and that was the first excuse for forcing me back into a rehab program that was not needed. My reason for being in the program in the first place was that I had 18 back to back surgeries over the past 4 years and was on opioids for a long period of time so this was a way to detox in a safe environment. There was no psychological addiction, just physical dependence to opioids. They lied about multiple addictions to medication(amphetamine addiction) that I was prescribed since childhood and used it to get more money through insurance. They also lied about an alcohol addiction, when I am medically intolerant to alcohol. When I got back to the sober living after this time I was talked about poorly among staff members and called "attention seeking" for asking for a few days off in order to visit 2 dying family members. Eventually someone in the group had consumed alcohol and told the staff which upset another client due to the unfairness and favoritism. This upset client gave me alcohol without my knowledge or consent and afterwards told the staff that I was drunk. This other client had been upset and doing things like this for 2 weeks prior to this incident. I believe he did this in order to prove a point that they will send people they dislike or with good insurance back to rehab in order to get more money. This client later confessed to me he had put alcohol in my drink without my consent and I had a reaction to the alcohol and was placed back into the rehab facility. I was put on addictive barbiturates and unnecessary medications for 2 days before my insurance denied coverage due to fraudulent services. The alcohol level was so low that there was no logical reason I needed to be there. I was then abandoned as a patient had had to find a new place to live in 2 hours or I was out on the street. Remember it's just a business. They don't actually care about you. They left another 2 of my friends on their own where one eventually fell into a coma following her abandonment. Something else they did was contact my pharmacy and told them never to fill any of my prescriptions ever from any doctor. I was no longer under their care at all. I'm a disabled person and this made it very difficult to obtain medication that I needed. This is a HIPPA violation for sure.

Most of the staff was nice and pleaseeant This hospital is…read moresuper clean live it for that But the charge nurse armineh is horrible I think the state of california need to evaluate her license to see if it's real because she is very incompetent and has no knowledge of patient care I will follow up myself with this organization and the state of california The patient are at risk

My dad was accepted into this facility after surgery for a short rehab stay to regain some strength…read morebefore returning to his independent life. This place is a mess. While the staff is incredibly friendly, at least they were to my dad, the place is seriously lacking in communication, and obviously funding. We arrived at 6pm on a Friday evening from the hospital via transport and when we got there, there was no intake, no orientation, no welcoming, nothing. My dad was expect to just lay down in the bed in the room and wait without any information, which is just insane. Thankfully for him, I was there and I started demanding answers and information. Beyond the lovely fountains in the front of the entrance, which is all you see in pictures, the place is clearly falling apart. I even saw roaches on the wall during a conversation with a facility administrator and commented on it to him during a conversation that I had to pull him into due to the fact that there were communication issues. It's a convalescent home, skilled nursing facility and acute rehab all in one building with no real separation between patients that need more care than others. My dad was put in a room with two roommates, one who was ok, but the other one screamed and moaned and cried all night. You will not get a single, solitary night of actual rest because even after the residents are supposed to be "lights out", the night staff is still running around, cleaning, talking loudly, playing music, and operating floor cleaning machines. I was asked the same questions by two different social workers or administrative staff and it was clear the first didn't communicate the information to the 2nd. Additionally, there were so many problems with his medications, which stemmed from the hospital but at no point did anyone actually reach out to his primary care doctor to verify anything. My dad had physical therapy everyday which was great, but even while walking, they had a belt around him to hold him up, while the purpose was for him to get to a point to do it himself. The response time on the call buttons was abysmal. When dad had to use the restroom, he was supposed to hit the call button and just wait, except he couldn't. The facility provides little urinals for residents, but my dad didn't really want to pee in a bottle out in the open, so he started just getting up himself to go which they didn't really like. The food was terrible too. I took him out of the facility after just a week. It's clear this place is poorly run and needs a lot of restructuring to ensure that patients can get the rest that is required for recovery. I feel for anyone who's family member is in this facility because they're probably not getting the care they really need.

The facility tries hard but is terribly understaffed and mixes "short stay" recovery patients with…read morepatients whose conditions are more difficult to manage. It makes for a terrible experience for patients whose conditions are temporary. The staff is kind but I wouldn't recommend the facility in general.

My mother recently spent three weeks at Sherman Oaks Rehab for recovery from a broken tailbone, and…read morewe were incredibly impressed by her recovery. The physical therapy team is truly top-notch. They were patient, encouraging, and tailored a program that dramatically improved her mobility. The nurses and CNAs are equally wonderful--they were compassionate, responsive to her needs, and treated her with great dignity. The only major drawback during her stay was the quality of the meals. The food was often unappetizing, bland, cold to bad. While the medical care was five-star, the dining experience could use significant improvement. Overall, I highly recommend Sherman Oaks Rehab for its excellent rehabilitation services and dedicated staff. If you have a loved one staying here, I highly recommend bringing in outside food or snacks to supplement the meals.

Healing Hands is the Best Hand Therapy place I've ever experienced! Everyone there - from Jessica…read moreat the front desk, to John - my Hand Therapist, are so nice, experienced, and helpful for my healing! John has been helping me improve the range of motion and strength in both of my wrists along with easing the pain I've had for many months. I highly recommend "Healing Hands"!

I was in a bad accident and broke my scaphoid in 3. It also tuned around completely with my wrist…read more Jenifer took such good quality care of me. My range of motion has increased dramatically and I'm able to workout with less modifications. I highly recommend Jennifer amazing care!

Alan and Mark are great! They helped me build strength and confidence on a broken ankle! My…read morerecovery is stellar thanks to them. Te staff is sweet and professional. I may come in with pain, but I leave feeling 100 times better. I definitely would recommend this PT practice!

Very knowledgeable and professional. Recommended the right combination of stretching and…read morebiofeedback techniques.