I made an appt for skin removal of my upper arms (brachioplasty). I had had an extreme weight loss…read more(100+ pounds) and nothing I could do would help the issue and left me extremely self-conscious especially during the summertime. Dr. Johnson was very professional and kind and listened to my concerns, talked me through the procedure and what to expect. I initially saw her in May and scheduled the actual surgery for January when it would be colder and in between the Christmas and Easter holidays which are my busy times, and I'd have time to recoup and heal prior to the summertime. During the entire process and including post-surgery, all the staff including Carl at the front desk were always very courteous, helpful and responsive to my phone calls or emails. After surgery I had no complications and am healing nicely; minimal fluid for drain output, minimal swelling, and pain was not as bad as I had expected it might be. I was back at work (a desk job) 2 weeks post op, and, as a church musician (piano player) I missed two weekends but attended my first rehearsal at two and a half weeks post op and I was able to play again without issue, which I had been mildly worried about. Actually, I think the hardest part of the whole process was having to sleep in an elevated position and with support of your arms by your side to help the swelling, which as a lifetime side sleeper, made it hard to get as much rest as a would have liked. Although recovery is never fun, I would do this again as I feel like I have a new lease on life, knowing I will no longer have to hide myself and feel embarrassed about my arms. After all the hard work I put into losing weight, I finally feel much better in my own skin. I thank Dr. Johnson for her beautiful work that has impacted me so positively both physically and emotionally.

Dr. Johnson is wonderful. I have had a recent in-office procedure and she and her staff were great…read more She was thorough and caring throughout the process and very diligent about follow up care. You can tell right away that she truly cares about her patients and outcomes. Thank you all!

The office practices are unprofessional. I have a history of basal cells and a family history of…read moreskin cancer and haven't seen the dermatologist in over a year because I keep making an appointment and they called me the day before telling me the insurance referral has not gone through instead of calling blcbs to get my referral. They told me I would have to pay out of pocket and did not make me a priority or put me on a wait list. I was so disappointed I switched dermatologists and the new office has all of the insurance referrals already all set for me.

Quality care, impressive and helpful staff, and impeccable office. I've been there for several…read morevisits, moving my care from another Derm office, and I couldn't be happier.

I have been coming to Michelle for years to get Botox and will definitely continue! She does a…read moregreat job. I get it on my forehead and around my eyes. I look better and don't get headaches, but I can still move my eyebrows! I live in Boston and see her at her Boston location.

Michelle was amazing! I felt totally comfortable after speaking with Michelle before my procedure…read more She treated me like a patient spending time explaining everything that was about to take place. This was was a welcome change to some spas I've been to. Michelle took her time with the procedure explaining the follow up post treatment. And the results were amazing!! Client for life! Thanks Michelle!!!! I'll be recommending Boutique MedSpa to all my friends!

If you are a person of color, please do not go here. The tech (Stephanie) has no idea how to work…read moreon hyperpigmentation or melsama. The Photo Facial IPL was recommended by her and was the worse experience of my life. My scars are worst than they were when I went for the procedure. I was told to come for 3 sessions! The 1st was a disaster! I came back for an emergency follow up because my face was so damaged with Dr. Alcroft only to say this at my visit "this is normal and use Aquaphor - it should clear up in a few weeks". I was told that this was to be a quick and easy procedure? What? I had 3 degree burns on my face and that's all he could say?!! Oh did take a picture? I am still recovering from this and have been going to an excellent dermatologist in the area who has been working with me to repair this awful damage. Be aware if you have darker skin! DO NOT GO HERE!!!

I've had many, many facials and I definitely rate Stefiny as the most talented of practitioners…read more Her intuition, skill, and overall energy is unparalleled. I highly recommend Darcy for more aggressive treatments like IPL and microneedling. I honestly look forward to seeing the people as much as getting the treatment!

For my first experience to a salon was really great & the work environment was very nice & I I was…read morevery happy with my service from one of the professional stylist Amanda for my Men's haircut. She was really good to me and I enjoyed her company & service.

Lovely Aveda Concept salon--not the noisy atmosphere as in most salons. This was a spa experience…read moreat reasonable price points. Safe, easily accessible parking. Color plus cut and glossing with Amanda--very pleased with the outcome! Booked another appointment for 5 weeks. The owner Michelle--was lovely. Highly recommended!

Great salon! So many services and Ashley really makes you feel so comfortable. She's so down to…read moreearth and she let's you know how to take care of yourself before and after your visit. I've never felt so comfortable getting a brazillian before but she just makes the experience. Can't wait to try more services!!

I have been contacting this place to get my results after ending my last appt which was in March…read more We are now in June and after several msgs and text msgs no one reaches out. It is very expensive $3,000 which I paid knowing results are not guaranteed but good customer service comes with that and it should not be this difficult to get my results.

Check in was easy without any hassle . The nurse Lauren was very polite and would answer all my…read morequestions to my satisfaction. The ambience is beautiful and comfortable. Loved the whole experience.

"A True Artist in a World of Medical Factories"…read more "If you're lucky enough to visit Dr. Shacher's practice, consider yourself incredibly fortunate. Having seen many high-end, elegant aesthetic offices, I can say that Bella MedSpa is different. While the clinic is modest and spotless, the focus here isn't on marketing or charging the highest possible fee. Dr. Shacher is not a businessman, but a sculptor. For him, the perfect result is the primary concern, and financial gain comes second. He is exceptionally generous with his time, never rushing through consultations or the procedure itself, and remains deeply attentive even in post-op correspondence. Instead of a 'factory' approach, he offers a boutique experience, drawing on years of expertise without the exorbitant fees typical of the Boston area. I am truly grateful for his dedication and have already recommended him to my friends."

I live in NYC but have been spending a lot of time in Western Mass at my folks' during the…read morepandemic, which was how I found Kelly and Radiance. I was researching a particular treatment that I was brand new to, and had lots of questions. I shot off a cold email to Radiance, and Kelly responded personally right away with a detailed and straight-forward response that put me at ease and led me to chose this spa over the many others I was googling. I've since gone back a handful of times for various treatments. As someone who does a lot of research I can tell you that you can NOT beat these prices for this incredible value. I will now schedule all my treatments around my visits back to my folks' house!

Chloe Chloe Chloe! She is the BEST for facials/Brazilians/EVERYTHING. She is the sweetest as well,…read moremakes you feel so comfortable. I will forever be a loyal client! I have met the owner Kelly once before and she is so nice! Definitely happy I found my new skincare place!