This was a complete waste of time.
You pay a $450 deposit upfront. Give them all of your documentation, fill out numerous forms, all the works right? Seems like it's going quickly and they are taking care of it. I filed with them last year in June, I did not hear back from the company at ALL! Nothing. No updates, no communication about what stage of the process they were at, nothing. So I sent an email to Shannon in December 6 months later, I get told 3 different things that happened with my file. Then they dumb it down to "the VA rated it as a skin condition". I heard nothing for 6 months, my claim also disappeared from the VA website, I received nothing from the VA even stating that they had made a decision which I also found odd. I told Shannon I would like monthly updates on how they were going to fix what they "supposedly" were doing. I heard NOTHING. Again for a month. I messaged Shannon again, "we're working with our dr. network to see if they'll get a secondary rating to your back". Another month goes by, nothing. I received no communication for 9 months and my claim went absolutely nowhere. I've asked for a refund on my deposit, we will see if I even get that back. The company is a scam and if they increase your disability rating even by %10 you have to pay an astronomical fee for it! $6,000 dollars out of your money to them and that's not even if they get you to %100. Save your time and frustration, go somewhere else. read more