They did an amazing job cleaning our call center and their pricing was very reasonable. I hope to…read moreuse them again in the future!

I was so impressed with this company. The air ducts in our home had not been done in many many…read moreyears and had an old Cole furnish at one point so it was extremely dirty. They were extremely professional and took all the time they needed to get it completely clean. I would recommend them to anyone!

What I thought was going to be a painful and embarrassing experience turned out to be great. He…read morewas on time, professional and friendly and didn't make me feel like I was overdue for a duct cleaning, even though my house is 40 and this was the first clean. I would definitely recommend this place and will use them again, hopefully a little sooner this time.

I locked BOTH sets of keys in my car. I called Rexburg Lock and Key and Eric came within 10…read moreminutes. He was polite, professional, and non-judgemental (haha). I was back in business in just a few minutes. His rate was reasonable as well. I highly recommend Rexburg Lock and Key.

I broke a key off in my ignition. Eric responded to my request very quickly and arrived at the time…read morehe said he would meet me. Unfortunately, the key was so jammed that he couldn't remove it. He worked at it for a while, but it was an old, crappy truck. Anyway, he apologized and only charged me for gas money, not the locksmith service. Very professional and friendly. I recommend calling Eric the next time you need a locksmith.

I needed a sprinkler system to have the anti-sython valve checked and to be winterized. They were…read moreable to do both for me at the same time. Their prices were very reasonable and they were able to do the work quickly for me.

Amazing service and most importantly trust worthy. We have had two other companies try to tell us…read morewe needed to replace our furnace and AC for reasons that turned out to be minor repairs. Saved us thousands.

I cannot give a poor enough review of this company, and the absolutely abysmal customer service…read moreprovided. After weeks of trying to get into contact with any one of importance at Merrill landscaping, after being told to do so, and that I would receive "prompt and professional responses", I have yet to receive any call back, or form of communication. Despite that, I left several messages over the span of several weeks, and I finally attempted to sort out my issues with the customer service. I was treated rather poorly, told their upper management was entirely unavailable, and they could not help me. If you have any other options for a landscaping business to choose to work with, hire out for work, or work for, I implore you to reconsider.

My grandmother referred this company to me because she is friends with the owners, who helped hang…read morelights for my cousins wedding. The first time I called in and was able to speak to someone, I mentioned that I was looking for someone to do yard lighting for my wedding, and the woman on the line said she would have someone contact me. I called 3 more times over the space of 4 months, emailed once, and never got a response. Today she when I was finally able to speak to someone today... the woman on the line was rude, snapped at me, abrasive, pick your word for poor customer service. Totally disappointed.

4-6 weeks service lead time not going to help our needs…read more Very polite and may do good work but lead time just too great. Yes that's what I was told on the phone today when contacting your company. I do appreciate the follow up tho so I changed the rating for you.

once you get past their phone system, their service people are really, very helpful and kindread more

Used them for concrete repairs. They are making good on mistakes and will work with us to make it…read moreright.

this company left a mess, would not fix the problem and left town. Said they would pay to fix it…read morethen did not. Don't use Darrell & this company they are a bad business.

Blaze was awesome!! He made me bunch of keys for my new business. It was late in the day and my…read morebrain was dead but he was awesome at helping me with the questions. I have cabinets that have locks but no keys and he help me me with suggestions on what I should do. I thought I needed to get them remade. He had a better idea that was way smarter. Thanks Ark Security!

HORRIBLE experience!!! I brought an Acura key fob to have cut, waited nearly two hours for the kids…read moreat the front counter to tell me I needed to have my cylinder lock re-keyed and that my fob was too thick after they cut the only one I brought in WRONG. I got a second professional visual opinion and was told that if i got my cylinder lock re-keyed then my original keys would not work. Mind you my original key works in the doors and ignition cylinder lock with ZERO issues (2 valet keys) and (original key fob from Acura). Even after the key was cut the owner of the business laughed and told Tyler who did the job, "he didn't do it right stop filing it down and to cut it again." I was also told by another licensed locksmith that there is NO reason to re-key a cylinder lock unless the key is NOT in working order. I'm now out on cutting the key $20.00 and the key fob which was $42.00. Bottom line you don't want the run around don't deal with these KIDS at the front counter. They will not resolve anything. SO now they want me to re-key my cylinder lock ($65.00) and buy two new blades for the keys (at my expense) and pay them to cut both keys to match my newly re-keyed cylinder lock. I know keys wear down but if it was worn enough my original keys (3) wouldn't work. Which does without issue.