Got right in on a Thursday evening at 5. There was no line. They did a decent job cleaning my car…read more It def needed it. Still the cheapest. $15 for the inside. The most expensive wash is only $37 (inside and outside)

Went to Kopetsky's today after years of not going there because I felt the service had started…read morelagging years ago. I grew up in this neighborhood so I have seen this place BOOMING with cars lined all the way down 16th St. It won't be like that any longer I can almost guarantee. I paid for both interior and exterior cleaning. I had moved a pair of boots on to the floor thinking they could just lift them and vacuum but NOPE they put them in the backseat thus leaving dried mud and debris on the seat. The cup holders and console were hardly touched and the vents were still covered in dust. I took a look around and wasn't happy so I asked one of the workers if he could bring another towel over. When he saw what they had left behind he said "I would tell the manager, he was just getting on them about being lazy... I can't say anything because he'll chew my head off because he says I try to do too much". I thought that was odd but as I was standing in the lobby, I had seen a grumpy little man with a pony tail talking to people like they were dogs, frazzled because they had just locked a customer's keys in their car. low an behold this was the "manager". When he came over I explained what I was unhappy with and he immediately started making excuses. Saying they weren't a detail shop, they do "light dusting" and he personally cleaned the cup holders and it was just "caked on dirt" - it was loose crumbs. They didn't even bother to sweep besides the seats. He didn't bother to look inside. I disagreed and told him I paid $34 for an INSIDE and OUTSIDE clean. He was combative and rude the whole time and decided that instead of just doing a better job, he had time to stand there and get into a screaming match with me in front of everyone there including my 14 year old brother who was in the car. I explained I didn't buy the basic package so I though that would mean a more detailed service (there's no description on the menu other that what they do to the outside) he claimed that "just because you spend more money that doesn't mean you get better service." Which LOL - anyways, during the altercation at one point he walked away and said something under his breath, ti which I asked him what he said - he came back for round two! Again yelling about how detail jobs are $250 and they're not a detail shop, I had unrealistic expectations. At one point he said "you are ignorant" to which I called him out again. His excuse was I was talking over him, and he tried to back peddle. I never called him out of his name, but I told him he's bad for business and he treats his employees and customers like trash. He needs to do better. After walking away a second time he called me a "f**kin dumba**" under his breath. Save your money and go to crew or somewhere else. This is a half finished service with a side of excuses as to why it's acceptable. Don't complain unless you want to get in a screaming match with a temperamental dude with a fragile ego who will eventually ruin his own business because he doesn't know how to run a respectable one. In the amount of time he spent arguing his piss poor performance he could have rectified what I was unhappy with. Instead he decided his time was better spent screaming at a woman with a child in her car.

With all crew car washes closing at 9pm just made it in before closing. I know this location…read moredoesn't have self wash but in all honesty my mats could have used a quick rinse. I asked a young gentleman n lady if it be ok if they can please spray them. They both laughed n said I could go to another location n get pay for that service. Which in all honesty I didn't think it was that hard they already had a sprayer right before your car goes in n I was one of their last customers. Kinda shitty. But anywho.

On September 12th, I stopped at this car wash upon arriving in Indianapolis. During the wash, I…read moreheard a loud noise and noticed one of the workers reacting as the incident occurred. After exiting my vehicle, I parked and saw that my driver-side rear wheel had been damaged. I spoke with a manager and the worker that witnessed the incident, who provided an incident report, and I also recorded our interaction. However, after the claim, the company later denied my claim on September 19th, suggesting the damage could have been caused by a pothole. I immediately responded to their statement, but they never followed up to my email and request to review the video footage, plus also speak with someone. Based on my experience with both the damage and the lack of accountability, I would not recommend this car wash.

I come here every so often for cleaning my car. I find that it's a little cheaper here than at some…read moreother car washes. My car is always very clean when I'm done! There is only two lines for everyone at the car wash so it keeps it fair in the first come first serving order. I always get the wheels and wax exterior package which also gets the underside of the car. I'll also get the express interior cleaning sometimes, and that is always pretty quick (under 10 minutes) once they start your car. Super salty cars beware: you might lose your bumper magnet if the salt gets underneath it!

I usually go to this car has a yesterday. I will no longer take my car after paying $39.99 to…read morehave my car cleaned inside and out and my windows cleaned when I got home and it got dark and I could see windows all of them were very milky they did not even touch the back of my SUV in the back bar backseat, and they didn't pull the mat up and clean the mat they did not vacuum under my floor mat not very happy. I will not be going back.

I have the unlimited plan which is a decent deal if you plan to go often. I do wish their car…read morewashes would slow down a smidge because there's just not enough time in the dryer portion to dry your car. I ALWAYS have so many water spots all over after every wash and it's really noticeable on my black car.

Fast and efficient. I always come here in the late morning and there's no one here. Good customer…read moreservice and my car is always sparking clean!

Don't use this car wash its under new management and the equipment is not being maintained. Not…read morerinsing properly and one time it just spued foam and no water. They don't have a contact number so if you have problem your SOL. I haven't seen anyone around to talk to.. I will never use this car wash again.... PS the phone number listed on yelp has been disconnected

I was out running errands on a Saturday and was surprised that this location wasn't super busy…read more Since I'm an unlimited member I decided to pop in and get my car washed. This is one of 2 locations that has the interior cleaning option so I went ahead and tried it out too. Pros: I like the assembly line style of cleaning the inside on the conveyor belt. The staff was super friendly and explained the process. Plenty of signs everywhere to tell you what's going on. Cons: it's an additional $29 monthly fee for unlimited or $24 for one single clean on top of your exterior clean. If you are local to the two areas then maybe you can make sense of both unlimited options. I think I'll stick with my exterior washes and clean the inside myself. It was nice not having to clean though.

We pulled in an asked for a car wash, they try to upsell like always, and then I try to pay and…read morethey DONT TAKE CASH!!!!

Went today after work to wash my car and as I was trying to leave I couldn't because there were…read morecars in front of me and the car that was behind me couldn't wait because the machine was still moving all the other cars that were in neutral behind him crash into me and scratched my car

When winter comes I am pretty much out of luck washing my car at home so I have to have a winter…read moreoption. I recently visited Crew Carwash and was told by the friendly employee that the wax option should be used once a week instead of more frequently. This was a cost saving tip that I appreciated. I now opt not to get spray wax after getting a protective coating annually and keep my visits minimal in the winter to protect the paint because the protective coating was the game charger in my auto body's maintenance and appearance. Overall Crew is an inexpensive option in the winter if you live In a cold weather climate and cannot wash your car due to weather temperatures. I do wish the prices did not increase but almost everything in life has increased in cost so I am not surprised that a cost of a car wash increased too.

Always fast, efficient and clean for my "Bluesie" Friendly employees are helpful with questions.read more

Car wash is never packed where you're waiting for a long time to get through so that is nice. It…read morecan be a bit of a disaster trying to get out depending on which way you need to go because one exit is a one-way in the other exit, you can only turn right unless you want to go through the neighborhood streets. It's definitely like a maze when you come in from illinois. Besides that it is your typical crew car wash with vacuums and space to wipe down your car

I been here on many occasions and I have never been disappointed. The staff here is very friendly…read more They are on the level with Chick FIl a workers. They always provide service with a smile. They are awesome. Now I would recommend buying one of their books that are usually on special during the holidays. At the time of this post, they were running a buy 4 get 2 free deal. Now the car wash is just a car wash and I wish they had free vacuums like other car washes. They do move the line through very efficient and are like the Post Office....Neither snow nor rain nor heat nor gloom of night....They are always there. As an added bonus, they guarantee their carwashes. If you are not satisfied they will re-wash your vehicle free of charge. This is a very nice franchise of a large Indiana car wash chain. Their customer service alone separates them from other car washes and will keep you coming back.

Want an amazingly clean ride, Do go to Crew Carwash the carwash does an awesome job on your car. It…read morewould help if they would have someone with a pale of cleaning solution and a brush to clean the front end and the rear in of the cars before they go thru the car wash in the price that you have to pay each month. The car wash scrubbing thing doesn't always get bug splatter off the front and dust off the back and the glass.