I've had issues since we started with them. We are paying for 1gb but were getting 100mb through…read moreseveral different routers, Ethernet and WiFi. I specifically asked them to check each section of the cable, including to the fiber modem outside. After several tech visits I went ahead and tested the modem directly to a laptop with a new cable and found great speeds. The problem was the cat5 cable between the router and modem. This should have been a simple thing to find and fix, so I'm really not sure how all the techs managed to miss this. I also suspect that they were disrespectful because were not men, and it really felt like they were gaslighting us during our conversations.

Internet cuts out 15-20 times a day. The speed is only about 1/6 of what we pay for. Technicians…read morerange from wildly incompetent to average, not leading to much confidence when they come out. These guys are legitimately the worst ISP I have ever had, and if you have any choice in the matter I would strongly encourage you to pick literally anyone else. Fuck these guys.

If this is Northland Communication Seneca SC, oh my goodness they're the most awful internet…read moreprovider. Not dependable AT ALL! We have to use them because of the area we live and it sucks! They suck! And they're extremely high. Like they're some kind of big name brand or dependable or something.

There's always an issue with the service, vyve broadband is always out and whenever I call nobody…read moreever knows why the service is out. I've spent more time out of service than with it. I pay them every month but what am I really paying for if the service is always crashing. Once again my service has been out since 11am and once again when I call a lady is trying to get me to sign up for stuff instead checking what's wrong with my service and of course she don't know why the service is out and preceded to tell me that she will get someone check it out Thursday so I will be out of service from Monday morning (today) till Thursday. I'm so done with vyve. They will never see another dollar from me.

We have had AT&T Fiber Internet service for 3-yrs paying for 1-Gig of speed. It was a CONSTANT…read morefight with AT&T about speeds, our average speeds (recording with ookla speedtest) we 400-525 Mbps. There were SEVERAL times we'd be watching TV (using DirecTV Stream) and the picture would get fuzzy, in the beginning we though it was the channel but that never fixed the problem. Once we started using Ookla to log speeds, at times we've logged as low as 72.17 Mbps, high 100's was common during peak hours, but AT&T will tell you they don't throttle speeds. I've asked this question probably 20-30 times over 3-yrs, if you don't throttle speeds, then how do you explain a customer that pays for 1-Gig but will see FIBER speeds dropped all the way down below 100 Mbps at times???? Long story short, we had 3-4 techs come out to the house and nobody could explain why we could never get even half of what we paid for speed wise, remember we were paying for 1-Gig (1000 Mbps). In fact, at least (2) of the techs said that 550 Mbps was the fastest we were gonna get on WiFi, that was the answer, hook up to ethernet if you want faster. I finally found out 3-4 weeks ago through digging via AI for hours, that this is a KNOWN problem due to limitations on the cheap routers they use. Because of limitations from the AT&T router Wifi speeds over 550-600 Mbps aren't possible, but AT&T has NO ISSUES selling you 1-Gig of service knowing this!!! I called tech support shortly after and when I locked down the tech about what I had found he "surprisingly" admitted, "yeah, it's definitely misleading I get that." That was it, I had been paying $109 a month for 1-Gig of service that AT&T knows is NOT achievable with the router they provide, but the tech said they basically hide behind the caveat in the fine print, WiFi speeds will be slower than wired. Well no kidding, most people expect that, but not cutting WiFi speeds in half! Here's the kicker for the techs that said speeds over 550-600 Mbps on Wifi aren't achievable, they were partially correct knowing the router can't support those WiFi speeds. I decided to go with T-Mobile Home Internet, OUT OF THE BOX my very first Ookla speedtest came in at 798.12 Mbps!!!! After using the T-Mobile app to properly locate facing the closest T-Mobile Tower (the app shows you), much to my SURPRISE, one night at 11:36 PM EST I got an Ookla Speedtest of 1077 Mbps (see pics) 4-days ago. My speeds over the last week have ranged from 798.12 Mbps out of the box to 947.19 Mbps. I have not achieved over 1000 Mbps since that one read, T-Mobile Tech Support did state that although receiving speeds over 1000 Mbps of more than possible, it is currently a rarity. I'd be HAPPY with 400-500 Mbps, because T-Mobile is ONLY charging me $50 a month with a 5-yr price guarantee. AT&T and their lies can take a hike, what a scam they are running there!! I would like to ask the AT&T techs now if speeds over 550-600 Mbps are achievable via WiFi....or is that just NOT achievable using AT&T Fiber??? One thing that I just REALLY REALLY despised it that 90% of the time when I'd call Tech Support, obviously WITH an issue, I had to hear a sales pitch about switching to AT&T Cellular from T-Mobile and would try to get me to pay $10 a month more for a WiFI extender (I was ALWAYS promised, they would say "I promise" getting the WiFi extender will solve your problems. Yet, I'm sitting 10 feet from the router, so how in the hell is a WiFi extender going to fix my problems, every tech that came out here said that obviously was NOT the issue! But I was promised every fricking time that would solve my problem. It was quite obvious there more effort in trying to sell me more services than fixing my problem. Then again, AT&T knows their WiFi router can't achieve anywhere close to what they sell you, so why not try to get all the money available. That was a big beef with me, you can't provide the service you already sell me, but if I pay you more money each month "YOU PROMISE" that will fix all my problems!! I can say this with certainty, I will NEVER again in my life choose an AT&T product, straight up lying to the customer like I'm the idiot to think I could get anywhere even close to what I had paid for on WiFi. Pretty sad that T-Mobile operates over cellular signals (which can be unstable at times) and right out of the box DOUBLED the Fiber Speeds I was getting with AT&T...I personally feel this should be illegal, when you know as a company your routers aren't capable of those speeds, yet you screw the customer and make the FINE PRINT such that it more than likely will cover your actions. Most customers do NOT know they can check their internet speeds to make sure they're getting what they pay for. Please-Please make sure you check you WiFi speeds, most major companies have customers use Ookla Speedtest (speedtest.net) including AT&T, Frontier, Verizon, T-Mobile, Spectrum, etc....

At&t. Promised one price and billed for a different price. I opened two accounts one for my dad and…read moreone for my mom. After taking to numerous people still did get in resolution. Even the loyalty dept was no help. Will disconnect service and go somewhere else.

I was having trouble with a commercial install of DirecTV after a lightening strike. These guys…read morehad all the parts and pointed me in the right direction. I had my services back up quickly. Thanks Guys!

From the owner: Serving Upstate for over 15 years. We specialize in Dish, DirecTV, Hughes Net High-Speed Internet…read moreSatellite. We also sell and install Sony and LG HDTVs. Call us for a new install, dishmover, service call, or any questions you may have, we are happy to help or stop in the store to see the new programming and pricing packages and get a brochure to take home.

as I was trying to leave a lost service tech parked on my property asking me for directions, later…read morewhen I got home I found out his truck left giant deep ruts, as it had rained a lot the night before. I called and filed a claim, was told I would hear back in 10 days, no one called, of course, so I filed a complaint with BBB and found out AT&T doesn't care that they damage your property, they will not fix it and basically call you a liar. The so called executive office that called me even said they do not fix tire ruts in yards......like idiot your lost employee parked in my yard , damaged it and I wasn't even the one that was getting the service and now you won't fix it. Seriously it would take some dirt and maybe a half hour to fix! Like are you even kidding me. This place is a joke. Can't even make it right. HORRIBLE COMPANY!

AT&T has like most large companies gone the way of robo response to solve problems. It generally…read moreleaves more than a lot to be desired. A one hour wait is not uncommon, an a call back from an unknown number that you won't recognize in an age when you don't answer calls from unknown numbers. Beyond dumb. Most devices are fine for 5g connections but occasionally not. Normally you have the option for a 2.4 g connection apparently AT&T decided to merge them making this impossible unless they intervene. Which means days attempting to contact them and no response. Has to be a better solution. Like a human/ humane one.

Love Sammy, April and Patty of Home Theater, Inc. We have been using their services for years…read more They are very knowledgeable, friendly and service oriented. They will go out of their way to ensure that they give you good service and prices. We highly recommend! Brenda M. Owen ~ The Wedding Woman e and prices. We highly recommend! Brenda M. Owen ~ The Wedding Woman

Worst service in the industry. WCTel TV & internet is much better. I used Charter when I first…read moremoved to Iva. It didn't take long to see how poor their service is. I was so happy to see WCTel start TV & internet service. Much better than Charter. I'll do without before useing their sorry service again.

I had Charter for ten years. Stayed with them payed my bills even when others in my neighborhood…read morecomplained and left. We moved from our house and the Charter technician came and picked up the equipment the the day the movers were there. I trusted the technician to steer me straight. He took the cable box but let the phone internet modem even though I asked him if he wanted it. He said it would be left there for the next customer. That trust was a mistake. I received a letter that we now owe Charter money for the modem . Do I feel betrayed? Yes. I have tried to resolve this with Charter but to no avail. Of course they do not know who the technician was, They cannot even trace the pickup of the cable boxes to the date it happened. But now they are threatening to hit my credit report if I do not pay. They are also using this as an excuse not to pay a $170 credit they owe me. DO NOT USE CHARTER! They are not honest.