I've had issues since we started with them. We are paying for 1gb but were getting 100mb through…read moreseveral different routers, Ethernet and WiFi. I specifically asked them to check each section of the cable, including to the fiber modem outside. After several tech visits I went ahead and tested the modem directly to a laptop with a new cable and found great speeds. The problem was the cat5 cable between the router and modem. This should have been a simple thing to find and fix, so I'm really not sure how all the techs managed to miss this. I also suspect that they were disrespectful because were not men, and it really felt like they were gaslighting us during our conversations.

Internet cuts out 15-20 times a day. The speed is only about 1/6 of what we pay for. Technicians…read morerange from wildly incompetent to average, not leading to much confidence when they come out. These guys are legitimately the worst ISP I have ever had, and if you have any choice in the matter I would strongly encourage you to pick literally anyone else. Fuck these guys.

Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

They only sale, there is no customer service after the sale. The girl I talked to talked down to…read moreme like I was stupid. I ask for a number to talk to someone in billing and she hame reset my user name and password. And then she told me I couldn't do anything but pay the bill there. So she said call star 611 that is what I wanted to know when I first walked in!! Don't waist your time!!

Excellent!!! Adrian was a pleasure to work with!! He met us at the door with a smile and took time…read moreto answer all our questions. He went above and beyond to solve our problems and get our line switched over And our new phone set up. The world needs more people like Adrian. We'll be back to Verizon and Adrian for all our phone needs. Thank you Adrian for a great customer service experience!!

If this is Northland Communication Seneca SC, oh my goodness they're the most awful internet…read moreprovider. Not dependable AT ALL! We have to use them because of the area we live and it sucks! They suck! And they're extremely high. Like they're some kind of big name brand or dependable or something.

There's always an issue with the service, vyve broadband is always out and whenever I call nobody…read moreever knows why the service is out. I've spent more time out of service than with it. I pay them every month but what am I really paying for if the service is always crashing. Once again my service has been out since 11am and once again when I call a lady is trying to get me to sign up for stuff instead checking what's wrong with my service and of course she don't know why the service is out and preceded to tell me that she will get someone check it out Thursday so I will be out of service from Monday morning (today) till Thursday. I'm so done with vyve. They will never see another dollar from me.

If you are a new or existing customer be sure and read your contract and make sure your money is…read moregoing to what your buying. Manager conveniently made a mistake of $200 which in turn after I made a large payment to payoff a new phone, still cost me a month. Beware how after the manager sells to you, he disappears and sends one of his young girls out to finish up with you. Asked for the manager? Oh, I'm sorry, he's not available. The place has young employees which act like a bunch of high school kids playing around and the so called manager feeds into it. Very different group that 2 years ago when I first signed up for service. Not very professional and I don't see how corporate is allowing this place to be ran the way it is.

I transferred from being a Verizon customer for almost 20 years. The people here were great. They…read moremade the transition very easy.

We live in BackWater Landing and I have to say that since NetDoctors installed their service, it…read morehas totally transformed our internet and streaming experience. The transmission speed and the value are completely amazing, especially compared to the previous service. And these guys are a pleasure to do business with. They have a can-do attitude all the way. From the installation, through any issues that may need to be addressed, including being very helpful with routers. I can't say enough good things about my experience with NetDoctors!

Called Net Doctors and set up an appointment for site survey. No one ever showed to do site survey…read moreor called back. So we went with another internet service.

as I was trying to leave a lost service tech parked on my property asking me for directions, later…read morewhen I got home I found out his truck left giant deep ruts, as it had rained a lot the night before. I called and filed a claim, was told I would hear back in 10 days, no one called, of course, so I filed a complaint with BBB and found out AT&T doesn't care that they damage your property, they will not fix it and basically call you a liar. The so called executive office that called me even said they do not fix tire ruts in yards......like idiot your lost employee parked in my yard , damaged it and I wasn't even the one that was getting the service and now you won't fix it. Seriously it would take some dirt and maybe a half hour to fix! Like are you even kidding me. This place is a joke. Can't even make it right. HORRIBLE COMPANY!

AT&T has like most large companies gone the way of robo response to solve problems. It generally…read moreleaves more than a lot to be desired. A one hour wait is not uncommon, an a call back from an unknown number that you won't recognize in an age when you don't answer calls from unknown numbers. Beyond dumb. Most devices are fine for 5g connections but occasionally not. Normally you have the option for a 2.4 g connection apparently AT&T decided to merge them making this impossible unless they intervene. Which means days attempting to contact them and no response. Has to be a better solution. Like a human/ humane one.

I wish we had a second alternative for decent internet. I went with the TV, phone, internet bundle…read morebecause its cost was almost the same as internet alone. Then, about 3 months ago, the price went up $40 without warning. I called to cancel TV and phone, which I never use anyway. No explanation for price jump, no attempt to keep the business. Granted, it's pretty reliable and good speed. All of a sudden, I have a $25 EFT charge that no one can explain to me. Not my bank and not Spectrum. Of course, it's the other entity's fault. They removed it one month and we added autopay and replaced the payment method with a credit card, then the fee was there again. Sorry, we can only remove it once. In fairness, when there is a rare outage, they're pretty on top of it.

After living here for two weeks and Maggie Valley, North Carolina I have had service for six out of…read more14 days. I finally had a tech come out which they're gonna charge me for which I think is beyond ridiculous however the tech. Taron phenomenal. As of right now, I have service whatsoever if I lose it again at any point, I will be canceling service and going to Starlink or VERIZON