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    Recommended Reviews - DIRECTV

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    7 years ago

    Directv treats loyal customer like . New customers get affordable deals and new receivers etc. now call centers have stopped helping.

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    7 years ago

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    Ask the Community - DIRECTV

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    DIRECTV

    DIRECTV

    (4 reviews)

    If you are as angry as I am about Directv's dispute with WTXL, switch to YouTube TV. You get a lot…read moremore channels for considerably less money and the TV picture is excellent. Just as a reminder you will need Internet and I do have Metronet that I am currently using for a reasonable price.

    LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

    DIRECTV - televisionserviceproviders - Updated October 2026

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