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    Charter Communications

    Charter Communications

    (13 reviews)

    I currently have internet service with Spectrum. The equipment used to get the service to the…read morecustomers is old and outdated. The internet seems to go down frequently. Today I called from my phone, the one with the account, and was told that I would get a call back within a short time. The call never came. I called them again and now I have to wait a lot longer for a call back. I then called from another phone and was told there is no internet outage for this area. I called them back and was told the net would be back up in 8-10 minutes. It did not come back up. I called again and one phone says there's an outage while the other says there's not an outage.

    I had my reservations going back to them after the endless ROBO-CALLS when i had to disconnect from…read moreSpectrum, Bresnan, or whatever the hell they were years ago, but there was no other internet service I could find that 1. Didn't have a contract 2. Didn't have data limits and/or 3. Was as fast (reportedly 100MPS). Tv: Most of the tv apps don't work. (When you try to sign on to Watch ESPN, FoxSportsGo, or record something from your tablet, it just says "sorry, not working at this tme, try back later). Granted, I was able to watch shows/On Demand on my ipad, but only certain channels. Blackmailed: when I called to cancel my cable tv and keep the internet, they said, Oh Sorry, if you do that, your Internet is going to go from $45/mo to $70 something. I said, that's funny, cuz I have another account in another town (i travel for work) that's only Internet, and it's only $45. Oh, ummm...that must've been a special or something. So, I disconnected everything and went to Directv. Am going to try another internet service provider and see how the speeds compare. Any suggestions?

    Spectrum

    Spectrum

    (9 reviews)

    When we initially had the internet set up the man that came to the house was rude. He didnt want to…read morehave to run the line, then argued with us about where we wanted the wifi placed. He was angry It would be more work on his part and demanded it be placed in a bedroom, which greatly affected the ability to get wifi in the rest of the house. When I finally canceled years later and went with a different company, they did not refund what they had been over paid. I paid the bill a couple days before canceling. I told them to cancel now, she basically said well you wont get any money back so we will just make it almost 30 days later. No, you should have canceled the day I told you, and refunded the over payment (approx 100 dollars). That is theft. I would go back to old school dial up or pedal a bike for electricity and internet before I EVER used this company again.

    I am so upset as I write this. I have had problems with Spectrum sending me a bill to pay for my…read moreservice for a couple of years now. I don't know if they don't have enough people in billing to receive and debit my account or if the USPS is just extremely slow getting mail from Great Falls, MT to their payment center in Pelatine, IL BUT I don't enjoy looking at my email and seeing a note from them that says I have until the 20th to pay. Today is the 19th and I mailed the payment on the 11th. Either they have to send the bill earlier or they need to change their due date. I am NOT going to give them my credit or debit card information. Their service is sketchy and not nearly as fast as what I'm paying for. I can't wait for that new company to come in. Hopefully they'll be better.

    DIRECTV - televisionserviceproviders - Updated May 2026

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