I had to ship a guitar and Ted Brown music helped me with a box, etc. I asked how much and they…read moresaid no charge. The store is very nice and the people are great. They have many instruments to choose from and the store was very well organized. As a business owner myself, I value the personal attention they gave me. I don't live in Richland, but if you need any music items, please go to Ted Brown. You won't be disappointed. Sincerely, Roger W. Skaggs

I took my twelve string electric guitar in because some areas of the frets near the headstock were…read moredead and it was useless. I wasn't sure what the problem was, but they figured it out almost immediately. The guitar tech (maybe Bob?) took it in the back room and fixed it in about ten minutes, maybe less! While he was doing that, one of the salesmen and I were talking about unrelated items (sound issues at concerts), and he was answering my dumb questions - in other words, he was keeping me entertained with small talk. I cannot speak highly enough of those people. I don't go to their store a lot because I don't need to buy a lot anymore. But every time I do, I have no trouble getting waited on by knowledgeable and friendly people. They aren't pushy - I always have to approach them rather than them hounding me, and that's the way I like it. ~Greg

A gem! We came in with a 40-year-old guitar my mother-in-law dug out of the basement when she…read morelearned my daughter had started guitar lessons. Angela and Jared had the guitar restrung and tuned up in an hour, and for a very reasonable price. They were both so knowledgable and offered many suggestions for local classes and clubs for my daughter. We were thrilled!

I have been in this store 2 times and each time staff/owner whoever it was that was there just…read moreacted like I was a bother....got attitude and completely ignored! My boyfriend went in by himself and got the same treatment. I am wondering if these people want to do business or what's going on! I ended up ordering my new guitar online thru www.musiciansfriend.com and I guess I will be getting all my picks, strings, cases, tuners, etc. online as well. It would have been nice to have a local music store to pop into and touch, feel, try and purchase items but I will only take my business where I get some decent service....am able to get nothing at this music store but attitude!

The store is great as far as selection and they are sitting on a gold mine of inventory. I never…read morebeen into a store that has Record Store Day vinyls sorted by year and I loved that. I particularly like stores that have year-round holiday vinyl and Hot Poop does. Like others before me it is the prices that kept me from purchasing anything. I don't know if they would barter or negotiate but if you're like me and follow prices on Discogs you will understand. I am a business person and if this were my store I would lower my margins and focus more turnover of inventory to make it a destination for vinyl lovers.

This place should be called HOT MESS for the crazy prices for their records. A totally let down…read morefor pickers IMO.

He's an awesome teacher for kids of all ages. My son has been taking classes with him for three…read moreyears and he takes his time each child.

From the owner: We specialize in working with kids of all ages in Guitar, Ukulele, Music Discovery, and Filmmaking…read more We want them to be as comfortable possible exploring their creativity. Learning something new should be both rewarding and fun!