Visited this WellMed location for general practice and family care. Easy to get to, easy parking,…read moredecent waiting area, and they took us in within 15 minutes of the appointment time. Saw Dr. Dr. Richard Prezas, who treated us well. Most importantly for a physician in this day and age, he made recommendations but did not push too aggressively for treatments that were not wanted. Highly recommend this doctor and this location.

This used to be the best care in town. Now it is terrible. No after hours clinic, no longer in…read morehouse X-rays, saw my provider on a Friday called for x-ray results the next Wednesday, now it's another week and when I called them the doctor still has not reviewed my XRay. can't wait to leave this system. They also add false diagnoses to your chart. Watch out!!

This is a wonderful medical practice. The staff are friendly…read moreand courteous and seem to genuinely enjoy their jobs. My doctor is Walter Walthall and I cannot recommend him enough! He is patient and kind and actually listens to me. He advised me on not just physical and medical issues, but mental health and social issues as well. It feels like he actually wants to help his patients and that means so much. On the occasion that I am sick with something like a sinus infection the office manages to get me in the same day, and the nurse practitioners that I've seen are as thorough as Dr Walthall. It's rare to look forward to a doctor visit, but I absolutely do here!

This supposed "Medical office" in La Vernina, TX is only out for the money.. they have a policy…read morethat if you owe money and can't pay it (or at least pay it immediately) they will refuse care, refuse to approve refills of prescriptions, and refuse to send a referral to another doctor for needed medical treatment all because of a small unpaid balance due from a minor procedure that my insurance didn't pay a portion of. How can this be allowed? How is this medically ethical. Taken an oath my ass.. I'll be moving on, so go ahead and write off the balance due, cause you aren't getting my money now..

I was discouraged and disappointed BCBS may not be accepted at HealthTexas. Michelle Jaimez was…read morecomforting and assured me my appointments are taken care of. Michelle has always been amazing with me and my family. I hear her with other patients and she is so warm and kind. I will be contacting BCBS. I do not want to go anywhere for my Healthcare than with HealthTexas. Thank you Michelle!!

Without a doubt the best Dr office in S A. The staff is always , kind, courteous, compassionate ,…read moreunderstanding, knowledgeable and professional. I'm not fond of the doctor's office but here I feel safe , calm and welcome. Dr. k is one of the best doctors I've ever dealt with. He had got a wonderful gift of communication!

Family Nurse Practitioner Stephanie Benton continues to redefine indispensability. I trust her…read morewell enough to place my aging body's health in her hands, without reservation, because she is: 1. Book Smart. 2. Street Smart. 3. Responsive. 4. Intuitive (of course). 5. Pleasant & welcoming. 6. Prepared. I value preparation, because she always knows about prior visits & I never have to remind her of anything. I say she is a good prescription for a long life, & I will continue to seek her wise counsel & guidance.

We have been going here for over 5 years and it has always been a pleasant experience. Dr. Earp is…read morethe best and his staff is very attentive.

Dr. Rios is mine and my husband's primary care physician in San Antonio. She is a wonderful,…read morecaring, thorough and excellent doctor. We have both appreciated the time she takes with us, her thoughtful questions to better understand our concerns, and her professionalism. Although she is young, she demonstrated the knowledge and experience that we look for in a doctor. I recommend her highly if anyone has moved to the San Antonio area and is looking for a very good doctor.

PATIENTS BEWARE! This practice evinces an attitude of reckless negligence to patients in need. My…read moreelderly mother who was just released from the hospital for a life-threatening condition was referred to this practice for URGENT treatment. She was refused service for arriving TWO minutes past "cut-off" time, despite having attempted to call and notify the office multiple times that she would be late due to unexpected construction/traffic (she was only able to leave a message, which they ignored). The receptionist and head nurse were rude and even laughed at my mother's situation. The other two receptionists were blithely talking on what appeared to be personal calls. There was only one family in the waiting room. DO NOT see this practice if you are looking for a professional, caring medical staff. My mother has lived in San Antonio for 31 years and has never experienced this kind of a horrific experience. I am praying that she gets the medical help she needs, since now she can't find anybody who will see her before the New Year. What a travesty and a disgrace. Beware.

I'm in my mid-fifties, a San Antonio native, and a lifelong allergy sufferer. In January 2021 I…read morehad surgery to remove what I've been told is a "fungus ball" from ALL of my sinus cavities, very disgusting.... those pictures would scare anyone straight. I remember at one of my earliest doctor appointments as a child, when I was 8, hearing the doctor telling my mom I needed to be in a sterile environment, with plastic sheets, no curtains, no carpet, nothing that would collect dust, no stuffed toys..... in EVERY picture of me as a child, I am clutching some stuffed, or real, animal, for dear life - a born cuddler. I was traumatized by that doctor visit, breaking down into tears while the doctor described what I later in life thought might have been a "bubble". My Mom didn't do it, thankfully. What she did instead was give me Chlortrimeton every morning, a big heaping green tablespoon full. I could breathe in the mornings, but I was in a stupor, too. My teachers called me a "daydreamer". Then in the afternoons when the "green stuff" wore off, the sneezing began, and tears streamed down my face so hard people thought I left school every day crying. It was ridiculous. After the surgery earlier this year, my surgeon sent me to Dr. Mike. A happy coincidence, one of my friends, a girl I've known and been close with since age 12, has worked for Dr. Mike for something like 30 years. The course of treatment Dr. Mike designed for me is keeping me breathing. I wonder if people who don't suffer from allergies, or who only suffer occasionally, have any reason to realize what a drastic life change it is to breathe freely from your nose - a thing I have never been able to do. There is so much more to my history than I could share in this forum. I can't say enough about the warmth and care of the staff, either. A couple of times, with my overly-sensitive system, I've reacted to treatment. The whole group goes into "fix it mode". Yesterday, Dr. Adrianne took a look at the spreading redness after a shot, and it was easily handled. When she asked me how I was doing overall, I had an "aha" moment, even for me. I can BREATHE. It is so amazing. These are kind, caring, dedicated professionals who are making such a difference for people like me. Shout out to all of the staff; I don't know everyone's name, but here goes: Ramie, Maggie (my shot girl), Adrian (spelling? Up front - very cool lady), Mercedes (new, but awesome), Dr. Adrianne and Dr. Mike. Thank you all so very much!

Where do I even begin? My experience with Alamo Asthma &…read moreAllergy has been nothing short of frustrating, disappointing, and unnecessarily burdensome. The issues began from my very first interaction and continued throughout my care. The front desk staff, in particular, consistently came across as rude, dismissive, and condescending. Every interaction felt as though I was an inconvenience rather than a patient seeking medical care. Basic courtesy and professionalism seemed to be in short supply. Beyond the customer service concerns, the office's processes are remarkably disorganized, inefficient, and outdated. There is no patient portal for communication, and orders and results are often handled through handwritten documents and mail. In an era where most medical practices have embraced streamlined digital communication, this office appears stuck decades in the past. My initial treatment experience was mishandled from the start due to incorrectly processed paperwork, resulting in unnecessary trips to the office. For me, that means a 20-mile commute that can take anywhere from 45 to 60 minutes depending on traffic. After receiving injections, I experienced a severe adverse reaction. Despite the circumstances, I received no assistance in recovering the money I had paid for medication that was still sitting unused in their refrigerator. Over the course of my treatment, I have undergone extensive testing through this office. Most recently, I was instructed to schedule an appointment simply to pick up a testing kit. I arrived for the appointment only to discover the kit wasn't ready. I had to drive home, return later, and then drive home again--wasting hours of my time. When I finally went to complete the testing, I discovered that critical test tubes were missing from the kit they had provided. Communication has been equally disappointing. I requested a letter explaining my symptoms and medical condition as it relates to eating while traveling. I never received a callback regarding the request. When I finally called to follow up and simply stated my name, I was abruptly told, "She is not writing your letter!" The dismissive and unprofessional nature of that response was shocking. As a fellow healthcare provider, I was appalled by how the request was handled. As a patient, I expected at least a basic level of courtesy and respect. Ironically, while my own concerns often went unanswered, I have spent extended periods sitting in the office listening to staff discuss their personal family frustrations for 20 minutes or more without hesitation. The final straw came when I needed a results booklet that was only slightly larger than a magazine. Despite the significant distance I travel to this office and the fact that mailing it would have been a simple solution, I was told I had to make yet another trip to pick it up. With the amount of time, fuel, and inconvenience this office has already cost me, this felt like one more example of a complete lack of consideration for patients. Healthcare is stressful enough without having to navigate disorganization, poor communication, repeated administrative errors, and discourteous treatment. I am deeply disappointed in the care and service I received and will be taking my healthcare needs elsewhere. I cannot recommend this practice based on my experience.

Office experience was fast and wait times were decent. Also easy access to building and parking is…read moreok.

I moved to San Antonio this summer and was looking for a new doctor that would take my insurance…read more After checking with my insurance company and verifying with the doctor's office, I was told that they accepted my insurance and that the doctor was taking new patients. I was given an appointment. On the Monday before my appointment, I received a phone call verifying my visit for that week. When I arrived at the office, I was told that they stopped taking my insurance in June (this is November...I made my appointment last month) and that I did not fill out the proper forms...I had found these on their website...I was told that the site was not updated and that the forms were no longer valid. Very inept office staff. I STRONGLY recommend against using this office site.

I started going to this practice because I needed to find a primary care provider. I really never…read morehad one so I looked at my network and Westover Primary Care was easy to get an appointment with so I went for an annual exam to become established with the practice. I see Jameve Caballero, a Family Nurse Practitioner and she is phenomenal. She is very attentive, easy to talk to and her exams are thorough. She goes over my blood work and any other concerns that I have each time I visit. I love this practice because they are always on time with my appointments and every staff member is knowledgeable in their area. The front desk staff understands insurance and scheduling and the technicians are also skilled and knowledgeable. I like that I am able to get my prescriptions filled flawlessly and I can get on and out for my visits without any issues.

I love this the facility. They are fast efficient and thorough. They listen to my concerns and…read moreaddress them all everytime. The staff is very friendly and professional. I was recommended by a friend and would definitely recommend to others.