I absolutely love everything about Direct Dental! I needed a lot of work from deep cleaning, to extraction, to a new front tooth. The staff was kind and friendly. The doctor was gentle and explained all the steps. Answered all my questions. I made the change from one office to Direct Dental. read more

I had a sinus load and two implants put in at this office. I've had a stellar experience! The office staff is very professional, friendly, helpful & kind. The office is so clean it looks like a new building but I was told it's been here for 12 years. Dr. Winston is the dentist that is treating me. I've had a lot of dental care over the years, yes even implants at other offices. That said, this dentist' s professionalism, skill and integrity supersedes any that I have experienced. He's very contentious and makes sure that you thoroughly understand the procedures you'll be receiving. My experience has been completely pain free. I highly recommend Dr. Winston and this dental office for all the reasons I've listed above. I would say Dr. Winston is humble yet takes great pride in the quality of his work. read more

I was a patient at Direct Dental in Pico Rivera in 2019. I was constantly calling my dental group to compare prices on some of the charges. Some should have been free, and I was being billed. The work that was done was awful and cheap work! Dr. Aaron did not do a good job!!! I am so angry!! Now, I am finding myself having to pay more money to another dentist because I need a professional who can fix the issue. I was charged a lot of money! Don't go there. Dr Danny was 85 when he retired and was an excellent dentist, but he is gone now he did work on me over 25 years ago. I had much respect for Dr Danny, he was kind and his work was excellent! The staff could be friendly but the account manager would get angry if her mistakes were found. If you do go there. Check the codes with your provider! read more

If I could give Direct Dental 10 stars I would! Given that this is mainly an adult dental office, I was extremely thankful with the care, patience, attention, and kindness the receptionist provided my 6 year old daughter who was terrified of going to the dentist due to a bad experience at Children's Dental Fun Zone. Natalia in the front office was the best! Friendly and so very helpful! The way she took her time to make me and my daughter feel comfortable in this emergency situation we were in was everything!!!! Dr. Aaron was gentle and answered all my questions. So glad we switched to this location!! Thank you Team Direct! read more

Absolutely the best dental around ! Just moved into pico Rivera and Thank God I chose a really amazing place for our first time. My girl had a bad root canal and was in severe pain, she couldn't sleep and took her next morning without appointment. They went ahead and treated her right away and when they were done she was happy and pain free. What an amazing experience ! Thank you guys so much you literally helped a life ! read more

Best place ever! I've always had bad experience with other places of dentist, but this place has changed my perception and experience. Lovely and friendly staff. I've been coming to this place for the past 4 years (got my implant, filling, extractions) and they never disappoint. Thank you Dr. WINSTON , Dr. Aaron and team Xiomara, Natalie, Brieanna and other team members (sorry if I'm missing a couple of names). I highly recommend this place for any of dental work such as extraction, implants, fillings. Thank you again!!!! read more

Very professional and honest about the health of one's teeth. Plus did I mention they don't over charge you for simple things needed.

I wanted to provide an update regarding my experience at Direct Dental. After arriving to the office for a meeting with Natalie, I was presented with a treatment plan with a total bill of $255, while the original treatment plan had a total bill of $680. Natalie stated that a certain dental procedure would not be covered through my insurance due to the fee schedule not presenting the code under my insurance. I was told to call my insurance. After calling my insurance in the presence of Natalie, Natalie and I learned that the treatment was covered, although she was trying to bill me for this procedure. I called my insurance in the presence of Natalie because there was too much back and forth about which specific treatments were covered and which treatments were not covered. I do not understand why I am calling my insurance to determine the codes for billing when the insurance already stated that the treatment is covered. It does not make sense why I need to call my insurance when this is the responsibility of the dental office. By calling my insurance in the presence of Natalie and the insurance confirming that the procedure is covered, I saved $425. I'll say it again I saved $425. I also spoke with other dental offices to learn about the gingival irrigation service and learned that many offices do not charge for the gingival irrigation service. The Direct Dental office stated that the service of gingival irrigation is a standard of care. I don't understand why other offices provide the gingival irrigation service for free of charge when this office charges for gingival irrigation. Gingival irrigation is a free service at other offices but I will be paying the fine for this treatment. At the end of the day, I want to spread awareness so that people like you understand what I went through so that you do not lose your hard earned coin. As soon as I obtain PPO insurance I will be transitioning to a dental office that provides a comfortable experience for patients. No one should have to have to go through the mess that I have gone through to ensure that I am being billed appropriately for services covered by insurance. I am speaking out on my experience so that other guardian members are aware of the billing practices at Direct Dental so they can navigate this appropriately. read more

I've been coming here for years and i love it here, DR. Winston is awesome, I'm almost to the end of my implant treatment and it has been a great experience, they explain all of the steps and walk you thru the whole process it is so easy!!! The staff there is great everyone is so nice and comforting, I highly recommend it here without a doubt !!! You will love it!!! Mary read more

Great dentist for kids. I was also taken care of very well bringing my wife next. Thank you doc!!!

I felt genuinely cared for here. They handled my unusual situation with such care and optimism. I appreciate their time and patience with me and I left very happy with the end result. It feels great to no longer be self conscious about my smile. I no longer have to constantly think about what others see while engaging in a conversation because I know I have a beautiful smile. Thank you to the whole team. read more

So I was a little confused with this dentist. I've been coming here for years even when they were open at their tiny office 2004. I've been seeing Dr Danny and during the course of the years they've given me to different dentist and Dr Danny. I didn't complain. But I saw Dr Danny last week and he told the opposite of what his associates told me about flossing and not floss. 11/12/18, I came today for my son's appointment he's three years old first of all this appointment took forever to set up. We checked it and was told our appointment was an hour ago. When I know when I made the appointment on the phone it was at 12:30. Back then they used to make courtesy call. And now they stop doing that. anyway I'm gonna take my child to this new dentist. I'm never coming back here again after 15 years of being their patient. read more

Dr Aaron is the best dentist I have ever had and I've had many dentist, I woke up with a cracked filling called direct Dental for an appointment I asked specifically for dr Aarron he has the lightest touch I never even felt the shot to numb which usually is a kinda pinch feeling. Anyway I highly recommend him I went to my appointment and he said I would need a root canal (has anyone fallen asleep during a root canal lol well I did haha) he seems to know the exact right amount to numb by the time I got home I was no longer numb and could eat my dinner I'll be going back in 2 weeks for my permanent crown also Destiny was his assistant also was very good with the suction I never faced on my saliva how many ppl can say they had a great relaxing dental visit well I can . Hope this helps some one if they need a dentist read more

Dr. Winston was awesome. Have been seeing him for five years. Cleaning, extractions, implants. Have never felt any pain. Very through.

Dr Danny has cleaned my teeth for several years he is a very knowledgeable dentist When I was a child I was in a accident and have damage in the area of my front teeth. He listened to me and is more gentle Ruth that area. Something some other dental professionals seem to ignore read more

INCONVENIENCE.....Bad impression so far, appointment @ 9am not seen until 10am to just have a 3min. consult. ONLY reason we are here is because our dentist referred us, since this Dentist is open on Saturdays. Hopefully we won't be back.. Staff is nice, scheduling horrible. read more

If you are looking for a good dentist and support staff go to Direct Dental. Dr. Winston is very gentle and does an amazing job. They are an honest and reasonable dental office. I highly recommended them. read more

I had a horrible experience at Direct Dental. I went for a consultation for a tooth that has been bothering me. First I was greeted by a very rude receptionist who was upset because I was there two minutes early. But that's not the worst part, after my examine the doctor stepped out and when she did I looked over at the medical utensils she was using and they were rusted and the equipment was dirty! I was horrified that she used rusted tools in my mouth. (I have attached pictures). I hope they cleanup their office and get new tools as it can be very dangerous. I will never go back as they have lost my trust. read more

I recently started coming to Direct Dental I was referred by my Sister and it's the best decision I made The staff is very Sweet and Friendly. I've been getting my dental work done by Dr. Aaron Hwang and he is AWESOME! I Highly recommend this place. read more

The team here is the best!!! The Dr. Winston is the absolute best and so patient!! Everyone in the office is great and so welcoming. They work with you if you do not have insurance and they are the best dental office in Pico Rivera! read more

I visited direct dental with a broken front tooth. I was nervous not knowing if they were going to be able to help me because of the weird position of the broken tooth. Natalie helped me get started where I was then sent to their uptown location where the specialist would fix my tooth and also do a deep cleaning. Both offices were awesome. They accommodated me well and made sure I was as comfortable as possible and also explained to me all procedures thoroughly. I highly recommend both locations. Thank you girls and doctors!!!! read more

Had my teeth cleaned today and I could Not have had a more memorable experience. My doctor listened to my needs and exceeded my expectations. I will definitely be back for my next cleaning. Thank you again Dr. Aaron your amazing read more

Dr. Danny, his son, Dr. Winston and their entire staff are Friendly, Experienced and Professional. I have been going to them for over 20 yrs and wouldn't change STAYING with their services. Anything needed can be done through Direct Dental. You won't be disappointed read more

Dr Chou is the best! I've had to have some work done and he and his staff have been wonderful! He is very patient as one side of my mouth does not numb up very easily and requires the assistance of Dr. Winston. Both of them work cohesively to make sure that I don't have any pain and the process is as smooth as possible. All the ladies in the front office are very kind and helpful!! I really do love going to the dentist because from beginning to end, front office to back office, they are all friendly and knowledgeable. read more

Once I walked in such a warm welcome from the ladies in front. Dr.Aaron Hwang had the lightest hand and I didn't feel a thing! Totally recommend coming here 10/10. Great experience and wonderful employees read more

Been with Dr. Danny and Dr. Winston most of my life and are the only dentists that don't scare me

Direct Dental staff and Dr. Winston are AMAZING!!! Helpful, knowledgeable and very professional! I'm extremely happy with how well and quickly they relieved me of my pain & finding a temporary solution. Thank you Direct Dental! read more

Friendly staff. Sometimes it's a bit of a wait, but the dentists are very thorough and trustworthy. I left my previous dentist and came here for a second opinion because I felt that the previous dentist was just trying to make money on issues that didn't exist. My suspicions were confirmed. The dentists here are great! read more

Great dental office! Dr. Aaron Hwang was phenomenal! He did my anesthesia and I literally felt nothing AT ALL!! No wait time, I walked in and was taken in for treatment 5 minutes later & walked out 30 minutes later. Literally in & out. I just recommended my sister to this office. This was my second visit. My first visit I waited about 30 minutes but was in & out in 30 minutes also. So far, good experience at this office. read more

Be very careful. This place was charging us for procedures that our insurance paid for. Then it took months an investigation for us to get our monies back. . Always check. Never going there again read more

This place is nice the service is ok but the waiting room is ridiculously hot!! Makes the wait extremely uncomfortable

I've been a client of Direct Dental for years. I had tons of dental issues involving crooked teeth, cavities, and needing dental implants. Dr. Muditajaya has gotten my teeth back on track. My teeth are much healthier, cleaner, and straighter. read more

I had to read through the reviews to see if it was just me and it looks like a mixed bag of good and bad experience for less then 10 people. I thought ok so we already know fake reviews are easy to produce by in-house personnel and easy to spot when the reviewers only have 0 friends. But there were good and bad reviews. So it's going to be telling you how I feel too. We've been here five times. Three for me and twice for my daughter and wife. Two of my waits were over two hours. Then the wait in the room another 25 minutes. Only one semi fast wait time of about 25 minutes. My daughter and wife waited an hour and a half. And today the appointment was at 3:30 and my daughter didn't get called in till 5:30. It's 5:53 and I'm writing this review. I expect to wait a little but not every time!!! And this long. At times there is no staff at the front desk for 20 minutes at a time. Often they are standing around talking about entertainment and jibber jabber. They are not alway that nice I say average personalities and I always hear the excuses like just a second ago to mr Rivera saying "they are cleaning a room for you.., I don't know what going on its been crazy lately ". Really seems crazy every time. Not 88 bucks for two fillings. Hmmm I don't know what the standard cost is. I think I'm disappointed. read more