EXPECTATIONS WERE LOW. BUT. I made my own cup, chose taro ice cream and added pocky, condensed…read moremilk, and boba on top. I need to re-emphasize that I had such low expectations, especially for the taro ice cream, but it was excellent. It had that taro flavor that you wouldn't think a random ice cream shop in condado would get right, but. they. did. I loved that they let you add boba as a topping to the ice cream. I personally didn't try their boba drinks but having the boba with my ice cream definitely scratched the boba itch I had during the trip.
My gripes with this place aren't really with the ice cream itself (though I am salty about the fact that 'pocky topping' is just two sticks of pocky jammed into the cup), it's mostly about the experience. Rolled ice cream is cool and all, but what we pay for isn't really the ice cream: it's the experience. Watching them pour the liquid ice cream onto the cold surface, chop it, spread it, and roll it is what we're paying for.
And Below Zero has blocked off the area where you'd usually watch them work. I think maybe it's because of COVID that they blocked off half of the store, but it just feels disappointing.
Was definitely pricey, but having good taro ice cream was worth it.