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    Dinovite

    2.2 (109 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    UPS label for order not shipped when a cancellation was requested.

    I ordered DINOVITE to help our dog with itching and flaking. After 3 months, I really couldn't tell much of a difference. I was then charged $89.09 for a new order that I did not place. I called many times, but I was unable to speak with a customer service representative. I was finally able to speak with Marianne and Jessica on their chat platform, and they told me that I subscribed 3 months ago. I don't recall that happening. So I requested that the current order be cancelled and the money refunded, but the representatives said that they couldn't cancel or refund the money because the order had been placed. I sent them a image from the carrier, UPS, which shows that the merchandise was not yet received from the vendor at the time of my request. I put a stop payment with my credit card company and disputed the charge. In addition, I reached out to DINOVITE on X and Facebook. DINOVITE sent me a form letter from Facebook, but I received nothing from X. Doing business with them was quite a challenge. Caveat emptor!

    hair growing back and it is getting better every day

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    8 years ago

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    Page 3 of 3

    Ask the Community - Dinovite

    Would it help with eye staining?

    Eye staining is usually a symptom of improper pH. A high quality, meaty diet including Dinovite could help balance the pH issue.

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    Review Highlights - Dinovite

    Countless visits to Vets, and complete vegan diet, which really didn't make too much of a difference.

    Mentioned in 2 reviews

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    LuLu's Pet Pantry - Cod skin treat I got for him for the first time. He was skeptical at first but ended up LOVING it.

    LuLu's Pet Pantry

    (11 reviews)

    The whole crew of folks at LuLu's are wonderful. Helpful with choosing food, treats, toys,;…read moreanything for your furry friends. And they specialize in digs/cats with allergies or unique issues. They even help you carry heavy bags to your car. I cannot recommend them highly enough.

    I highly recommend shopping at LuLu's Pet Pantry. I have a great experience every time I come into…read morethe store. They have a good selection of items and treats. I always leave with more than I intended to get but they really do have stuff I have not seen in chain pet stores. My last trip I went specifically to get a new collar for my pup. I bought him a lime green collar that was only $14.95. It's been a minute since I've purchase a new collar but that price point seems really reasonable to me. It looks great on him and fits comfortably. Every employee I've ever interacted with here has been very kind and knowledgeable. Additionally, they seem to genuinely like their jobs and are happy to be there. There are some cats that hang out in the store and that's exciting too! Today there were some kittens for adoption from a local rescue. It seems like they really give back and care about animals. They have a little festival every year in the summer too to promote their business as well as local animal adoption. If you are able to shop here, I recommend it highly. Shop small and support Kentucky local. Additionally, they do have a small human health and wellness section. Think essential oils, bath bombs/salts, candles, and a selection of gift items. They even have some crystals and sage bundles.

    Pet Supplies Plus Cold Spring

    Pet Supplies Plus Cold Spring

    (10 reviews)

    This is a nice little store. High quality products & lots of sales. Friendly, accommodating staff…read more Will special order anything you may need that isn't in stock. Store brands seem to be good products as well.

    I stopped in yesterday for the first time. You currently have 1 adoption cat that seemed pretty…read morelethargic and just depressed. As I got it over for me to give a little lovins, I noticed inside it's left ear was COMPLETELY black. I'm not sure if it just needs a good cleaning or if it has ear mites (I didn't get close enough for a sniff). I informed the clerk at the Cashier desk (who was very nice and stated that he would let his boss know) He informed me that it's not actually their cat, but a foster that they are just taking care of. The poor thing did not seem happy at all and again, very lethargic. I am unsure what it's right ear looked like but please get this cat some attention. It was heartbreaking to see him so depressed. I will most likely stop back in for a check up on him as this is disheartening seeing this and reading previous reviews regarding the care of the animals. This will not stop me from shopping there (at this time), however, I don't want to see something like this in the future so please make sure the animals you have in store are being well cared for. My 2 stars is only due to this poor animal. Everything else I seen seemed to be just fine and I found something I wasn't even looking for. I did notice that some things were low supplied (cat toys mainly) and things for Crested Geckos. But all in all the store was clean, the staff member present was very personable and pleasant. :*-( UPDATE: I have reached out and spoke with the manager who assured me that the cat will be taken care of and that he has also reached out to the rescue regarding a Vet appointment - or if he needed to handle that on his end. He said she came to him with a previous really bad ear infection. How awful!!! I am happy she will be taken care of. He advised that I can call any time to check on her as well.

    Dinovite - nutritionists - Updated May 2026

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