Long wait for food latte was cold also forgot items was in waiting in car park with approximately…read more10 other customers wait for order

absolutely disgusted!!!! As I was in the que for drive…read morethrough I waited 20 minutes to get to the ordering station. when I finally got there I waited 5 minutes to be asked my order. as I went around the drive through I noticed many rats scurrying around the store, very disgusting. when I finally got my food it was cold as if it had been refrigerated! terrible taste and got the wrong wrap given to me. when I went in to complain the manager replaced the food however gave terrible customer service. I am not happy.

The best kebab, the best homemade garlic sauce, cannot compare with any other places!read more

You wont find a better takeaway than this within miles. It's top food, excellent service and I've…read morenever had a duff meal in all the years I've used it.

I seen 10 cats trying to kill people And everyone was so Evil Do you give me scariest chicken…read moreever?It was so small.I could eat it in one bite like come on

Maybe I should give this branch of KFC 5 stars instead because its dreadful quality makes me want…read moreto stay away permanently. It encourages healthiness. My boyfriend, his mother, and I have gotten KFC from this place on several occasions and I can say with certainty that the poor quality is unfortunately consistent. Atmosphere: Actually decent. The place is relatively clean, spacious, and not the typical fast food joint you would imagine. Customer Service: The employees here are all pretty young school-level, but they still do a decent job in terms of friendliness as well as efficiency. Obviously, the reason why I'm giving one star has nothing to do with the customer service nor the atmosphere. The 1 star has to do with the terrible food that comes out of the establishment. No, I'm not one of those health freaks that will give every single fast food restaurant a 1 star. The food was just... bad. The chicken is dry, too much crispy batter on outside, and chips chalky and overcooked. And like I said before, it's on a consistent level. I'd rather spend 10x more on a delivery if I wanted convenience rather than bear Pontypool's KFC any longer.