I have been coming here for the past 5 months or so, and I have always been pleased with the…read morefriendliness of the staff, the reliability of the machines, and the overall cleanliness of the business.

Justin and his guys are ALWAYS top-notch..... he has the hardest working crew I have seen in a…read morewhile And they're always fair with their pricing

I recently had my Honda Foreman ATV serviced with Big Open Road. Frankly, I am not very happy. I…read morebelieve that I was WAY overcharged for servicing the carburetor. I was charged 4 hours labor for cleaning the carburetor - no parts. I had it disassembled and reassembled myself and maybe not as thoroughly clean, but in way less time. I had asked them to take a look at several things, which they did, but did not fix them either; they just pointed them out to me. Things I already knew. Moreover, when I rode it last the electric start worked fine and it was returned to me in non-working order. I was also surprised to learn that they did not know where the rubber cover over the carb went. I put it on myself in 5 minutes. I believe that in the time the carburetor was soaking and the battery was charging, they could have at least adjusted the brake cables and trouble shot the starter, as well as other routine maintenance. I have seen this before where a "wordy" business man comes up with "talk" and justifies bills with words rather than action. And the horror story with Big Open Road continues. After riding my allegedly repaired ATV only twice, the carburetor failed exactly as before. I called Owen about it only to be told that "he does not guaranty his work" and that I was out of luck. Finally, he told me to "stay off his property". This coming from a business man that claims to conduct his business according to Christian principles on the website. I posted my terrible experience with this business on my Facebook page and ATV rider group and watched my inbox fill will similar stories of being ripped off and treated rudely by business owner Owen Lehman.

This is a great old school motorcycle shop with great mechanics and a large selection of…read moreaccessories, clothing and supplies. The owner Owen Lehman is a wonderful guy and the atmosphere is friendly. There are many organized events during the riding season. Do yourself a favor and stop by and check out the Big Open Road.

Customer service is very good. The lady who added my order last minute for Christmas was very kind…read moreand is delivering today! I have ordered from them before for my elderly mother and she is particular and is always very pleased.

The difference between what was ordered and what was delivered is astounding. I'm glad I hit the…read moreupgrade button at the last moment so I didn't get a bouquet of dandelions. These flowers were for a funeral.

I have consistently had great experiences with Jefferson Landmark. If you live in the Ohio Valley…read moreand need anything related to farm supplies, feed, or fuel, this is your go to place that has been dependable for years. They carry a variety of products making it a convenient one stop shop. What stands out about Jefferson Landmark is the staff. Everyone that I've dealt with has been friendly, knowledgeable, and genuinely willing to help. This is the kind of place where they actually take the time to point you in the right direction and know exactly what you need. You can really tell that this business is rooted in the local community and cares about their customers. I would recommend this shop to anyone!

worst customer service ever. they say 1-3 days. almost two weeks later and no oil. i call i get…read morethe run around and hung up on

Great service and clean units Never any problems. The people…read moreare really nice and very helpful.

If I could give negative stars I would. The 87 year old mistook our unit for the one next to ours…read more That owner had not been paying on their unit. The 87 year old owner cut our lock off and had someone clear our unit out. They would not give us that persons info to see where he put our stuff. All of our holiday decorations, handmade things of our late grandmother and dad are all gone. We were told they were sorry, said our stuff was put in a dumpster because it looked like "big lots junk", there was a whole tote of Lenox Disney ornaments in the box and the whole willow tree nativity set worth over $500. I feel like they were not truthful, and I think they sold our belongings. I will never recommend them to anyone. Please share this so no one will have to face the loss of such precious memories that we will never get back

Set a appointment for all my blankets, curtains to be washed since I was not able to do them. They…read moredid a great job and laundry was ready on time fresh and clean. I'm so thankful for the service they provide. Very kind and price reasonable.

I purchased a pair of Randolph Aviators here. Zach was very helpful in getting them from the…read moremanufacturer and custom-fitting them to my face. The price matched Randolph's website, and they included lens cleaning solution with the purchase. I recommend checking here any time you are looking for new sun glasses!