This location was next to the Hilton Hotel that we stayed in for 5 days and 4 nights. They have a…read moregreat Fort Hays State University Team Store just inside the entrance. It has SO MANY items and merchandise, and it is very well stocked. The Walmart store is also very clean, well stocked, and the workers here are very customer service oriented. I appreciated that they have a great amount of cashiers available and ready to assist. I recommend this location when in the area.

Purchased two printer cartridges from this store. Installed both, one after the other. Both…read morecartridges were dry or empty. When I spoke to the store regarding the issue they stated there was nothing they could do because they did not have proof that I didn't use the ink. Unfortunately there isn't a lot of choice in Hays Kansas for shopping but I wont ever buy anything I can not open or verify is good from this store again.

The staff was always really nice to me, so I can't complain about the service…read more They sometimes were stocked very poorly. I noticed that. Food was very limited at times. Ambiance was ok. Typical Dollar General. I did think they were too pricey for a Dollar General

I have been to numerous Dollar General stores across the state of Kanas and the worst location by…read morefar is the one right in my residing town of Hays, Kansas. This location is FILTHY, unorganized, terribly stocked, and has employees who really don't seem to mind providing bad customer service or doing their paid job of keeping the store orderly. For all kinds of retail locations, the holiday season is absolutely CHAOTIC! Trust me, I know. I have worked in retail previously myself. But this also means it's one of the most crucial times of the year to keep the store in tip-top shape! I really like shopping at Dollar General. They have an array of cool things during different times of the year, cheap alternatives to many everyday items that actually work, etc. But in this location, it sincerely looks like a tornado has it hit, several times without the clean-up crew to help. The Christmas aisles are thrown about, unrelated items are stacked on top of one another on many shelves, the floors are disgusting, there are many pieces of merchandise that lines the floors instead of shelves, etc. It is EXTREMELY hard to find what you need at times, making an in and out trip turn into a half an hour trip to the store. This is the only dollar store in Hays, Kansas. As a customer and a resident, I want it to succeed because many citizens shop at this store. But the way it is now, I don't see it lasting for a long time unfortunately. That's my opinion from what I have previously seen in the world of retail. The only reason it's still open and hasn't closed it's doors is the fact that it IS a dollar store. Also, the employees there never smile, greet you nicely, or provide any sort of helpful customer service, at least in my experience. Lots of aspects need to change to mold this store into a successful piece of the Dollar General franchise.