The company has been good to us in the past.The problem I am having with State Farm is a very angry…read moreperson on a motorbike rammed his tire into my back bumper of my 2011 CTS COUPE CADILLAC and broke the bumper. This happened on 07/19/2026 around 3:15, and between 3:19pm at 9150 N Tarrant Pkwy,North Richland Hills,TX 76183.The biker drove away from the scene.That is a hit and run, by Texas, State law and it is against the law to hit a person and run away.I did call NRH Police Department and they came out and I pressed charges on the person if they ever find him.I was on the phone talking to 911 ,the person is a Caucasian man guessing about 20 or little older.The number on his motorbike On the windshield was 701. He had on all black biker clothes. He was wearing Motorcycle gloves with allies, steel protection balls on them.I could not get his license plate. State Fram Insurance tells me that it is not a hit and run. Vandalism because the person was mad when he did it. I have never in my life seen this person. I am 100% disabled American senior man. The Insurance company want us to pay for thier policy ,but they are quick to be a professional bully to us and refuse to fix our vehicles.

I would stay far away from this Insurance agency if you're looking to get the best deal. I was…read moresent incorrect information on my current policy, which ended up costing me a lot of money and for my new lower cost insurance company to be canceled due to their mistake. you would think as much as you pay for the agents could send over correct information. Never once did they own up to their mistake. I ended up canceling all my other policies with them and went with another State Farm office nearby. it was definitely a good decision!

I used Vehicle Value Experts because my older SUV had a potentially high dollar mechanical repair…read more I wasn't sure if I should sell it or trade the vehicle for a newer one. After contacting Vehicle Value Experts, they were able to give me an estimated cost to repair my car, along with the estimated value of the car both before and after the repair. This armed me with detailed information so that I could make a sound financial decision. It was clear that after the analysis, it was best to repair the car and keep it. The estimated mechanical cost they gave me was exactly on point, and the shop I chose repaired it for a little under the estimate Vehicle Value Experts gave me.

Dear Robert I…read morerecently had the pleasure of using your services to protect us from the insurance company abuse on our Cadillac Escalade Claim. I want to let you know that total satisfaction is only the beginning of how glad and happy I am for having hired your services. You are not charging enough for what you provide! ;) Not having your intervention would have been a terrible mistake which was about to cost me at least $5,000.00. SO THANK YOU! I also have to tell you that me and my wife were very impressed with the how the whole attitude of the insurance company adjuster changed over night and suddenly more money appeared on my offered settlement after receiving the letter you wrote. I would and will recommend your services on every single opportunity I have! Thank you for the speed, determination, know-how, honesty, professionalism and of course, very reasonable prices. Best regards Alex Freire & Kiki Hamann

HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

If you need an insurance broker, I would HIGHLY recommend this company. I have never been…read moredisappointed with their service and they have saved me thousands of dollars. They're also a pleasure to talk to.

Last year, my long-time insurance agent retired. On a recommendation, I moved our entire book of…read morebusiness (personal, commercial, and rent properties) to the Bristow agency; and have never regretted it for a second. His staff is constantly finding ways to maximize my coverage and save us money. Just yesterday I got an E-mail, out of the blue, reminding me of savings available if I have passive security measures on our vehicles. This wasn't a mass mailing, either. It was a direct, personal E-mail dealing specifically with our coverage. These folks are patient and they care about their customers. I couldn't be happier. Well, they could send me a cake. That would make me a little happier. But other than that...

Choose another agent!!!! My monthly premium had been raised from $160 to $300 and I contacted the…read moreoffice to find out why. One of my vehicles was twice as much as the others. Over a 5 month period, I emailed and spoke with the agent several times and he said that he was still checking into it. I finally decided to change agents since nothing was getting done. After going with a new agent, Frankie Robbins, I called their office and asked them if they could find out why my rate had been raised. Their office said they would look into it and call me back. Within 15 minutes, their office called me back and said that the vehicle in question was not receiving the multi-car discount and homeowners discount which was what was making the rate higher. HELLO???!!! Why did it take over 5 months for the other office, Jerry Britow's, to not see this and take it off. PURE LAZINESS!!! Would love to have the overpayments back!!!!

I have used State Farm, specifically this office for almost 2 years now and I will never go back to…read moreanother insurance company! They have always helped me with documents, alerts, and discounts whenever needed! highly recommend!

Mike did call me to let me know my Medicare supplement was gone by up, then I got a letter from…read moreState Farm and was so shocked. My F plan just keeps going up! This is not Mike's fault but it is ridicules.

I called this agency today to get a quote as I am shopping around for homeowners insurance. Teresa…read morewas absolutely phenomenal! I recently moved here from Tennessee, and she was so thorough in explaining the difference in coverage between the two states. Teresa has many years of experience, and I appreciate her sharing her expertise with me! I highly recommend The Bromley Agency!

Cindy is the one who helped me , it's sweet relief having someone help you find an affordable…read moreinsurance with good coverage . Thank you Cindy for serving us !

These people are great at their jobs!!!!…read more Dawn is my absolute favorite to work with she always is there for any questions I need or anything I need at all!!! I can't remember how many times I have called with help on insurance and house insurance stress and they are always there to help me and take care of everything I need!!! I just received a great bundle gift from them and it's so awesome to get free mugs and merchandise of the company that helps me out so much!!!! Thanks guys!! I'm rocking my shirt today!!!!