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    Diligent Roadside Repair

    2.3 (3 reviews)
    Open Open 24 hours

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    Services - Diligent Roadside Repair

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    12 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Diligent Roadside Repair Photos

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    Recommended Reviews - Diligent Roadside Repair

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    10 months ago

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    10 months ago

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    1 year ago

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    Matthew A.

    Thank you for trusting DRR with your Roadside Repair!

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    A & L Automotive

    A & L Automotive

    (12 reviews)

    A&L Automotive came to my rescue while on an out of town trip last fall and I'm very grateful. It…read morewas a Saturday morning. Friend and I were driving to breakfast when all of a sudden my dashboard lit up and my car stopped working! We coasted into the nearby restaurant where we were headed thankfully. We got out and did the obvious - look under the hood for fluid leaks, smoke, etc... but nothing for the plain eye to see. I went to Yelp to see if there were any services near that could help and that is when I found this shop. I called A&L, told them what happened and they kept it real with me basically saying they didn't know what it could be either, but they could fit me in that morning to take a look. I decided to have the car towed versus trying to drive it and possibly damage it further. I asked if they knew any tow companies and they gave me info for a local company they do business with (that was also excellent btw!). Once my car arrived at A&L they let me know they were close to finishing up another vehicle and would look into mine after they were done. They have a very small waiting area which is set up nicely with a couch, tv with all entertainment you could want and a vending machine. It really is only big enough for a couple people. When it was my turn, they looked at the car while I chilled in the waiting area de-stressing watching tv. They came back, explained the problem, quoted me a price and let me know they could fix it that same morning while I waited! WOW! They did have to send someone for the part. The pricing also seemed very reasonable. I accepted. (Note I later discussed what happened with my existing local trusted mechanic and he confirmed their pricing was AMAZING as was the fact they were able to help so quickly. As a non-mechanical person there is a lot of trust that goes here). They had my problem diagnosed, resolved and paid for all in a few hours. I was very impressed! My friend even stated this was a blessing as many shops have waiting lists right now for basic items. Summary - USE this shop! Take your car here! They are trustworthy, efficient, affordable and no bs. They do what they say they can do and they are upfront about now being able to diagnose without seeing the vehicle.

    Had a noise on the front end of my truck. Took it into to A&L, they looked it over and gave it a 15…read moreminute run. Turned out a tire issue. They did this for free and offered me to come back if I thought it still had a problem. Really nice people that are honest and fair. I'd recommend these guys all day long. Thank you!

    Big O Tires

    Big O Tires

    (26 reviews)

    Fuck these guys. Super predatory business practices. I went in for a $12 inspection and they tried…read moreto charge me over $700 for repairs I didn't need. I drove an extra 10 minutes to my real mechanic, CAR Guys in Merriam Woods, and guess what? They told me all of these repairs were unnecessary and certainly not required to pass inspection. $12 at CAR Guys and I was out the door with my inspection passed vehicle. Avoid Big O at all costs. There's a special place in hell for these people.

    Bought new tires with them and they supposedly do computer alignment. I had to bring the car back…read morein since the dealership checked the alignment soon after the new tires were installed. The dealer's computer alignment showed the car was misaligned and the tires were wearing unevenly and very worn. In the past, this Big O had honored their tire warranty. This time, they said I only needed to replace two tires and pay for the alignment . We questioned them repeatedly about them saying we only needed two tires replaced- since it's an AWD car. Common sense says all 4 tires needed replacing. We let them replace the two tires and they made us pay for the alignment. A short time later, the dealership checked out the vehicle and said the misalignment was dangerous and would cause serious damage to the car. When we returned the car to Big O they asked us to email them the photos and the report from the dealership. They didn't follow up on our email as they had promised. When we reached out again about a week later, they said to bring the car in. When we brought it in, they said that the tires were just out of warranty - by about a week. They knew that the tires were still under warranty when we first brought it back in. But, they didn't call to get us back in. They waited just long enough that the tires would be out of warranty so they didn't have to replace the other two tires that they should have replaced in the first place! This place also constantly overinflated the tires when we would get the oil change with tire rotation. That's dangerous and probably contributed to the extreme wear on the tires and the tires being unbalanced. They have lost our business. Strongly recommend against using this place.

    Diligent Roadside Repair - autorepair - Updated May 2026

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