Today I had an MRI done and needless to say I was very nervous because of being in a confined area…read more I was in a lot of pain and had a hard time standing. Brandon was t h e the tech performing this and was very patient, pleasant and accommodating. After speaking with him I felt I didn't need medication to relax and the process was uneventful. It was so nice to have this gentleman do the MRI. I also had other xrays done and the workers were so accommodating and caring especially since I was experiencing pain. The worker are great employees and highly recommend this location.

This review is for Robert. Many people call this location often times when they've received the…read moreworst news of their lives. The lack of empathy and compassion from an employee my family has received is disturbing. I contacted the scheduling line to help schedule a STAT imaging and Robert answered with the worst attitude. Extremely unhelpful in terms of answering questions and really didn't care to help navigate this very challenging process. The first thing I told him was I understand that they are probably swamped and that I appreciate his time, and he was just completely dry and short with me. In my case I called on behalf of someone, but I can't imagine how patients feel when they call directly. The only helpful person we've encountered there so far was Mel. Thank you Mel for being kind and taking the time to explain to the best of your ability.

I had an MRI on my knee last week, and it was 100% a positive experience. As nervous as I was, the…read moretwo technicians were exceptional at making me feel relaxed and assured. They were so kind and caring, and walked me through the steps the entire way. (communicating through the headphones). If I had known how easy and calming the experience would have been, I wouldn't have been nervous. Excellent facility and excellent workers.

Speaking of the person who makes appts on phones . Doesn't let you say a word in the call and has a…read moreSALTY attitude!!! I will check on another place that can do my imaging because any staff that is this rude only shows what type of care they provide when they have staff speaking rudely to potential patients. Again , She sounds MISERABLE on the phone. Keep that energy away.

I came here for an MRI-guided biopsy in October of 2022 after a cancer diagnosis. It was absolutely…read moreincredible how caring and sensitive the technicians were, beginning to end. They offered essential oils to smell for relaxation, a warm blanket to cover me, and just were so kind. I was so relaxed, I fell asleep and then the machine making noise woke me with a jump and I messed up their careful placement of my parts. They were nice about it and I would absolutely go back.

Annual mammogram and one of the best places to go have it done. The staff are always super friendly…read moreand make you feel at ease. Highly recommend to all my ladies out there. Prevent breast cancer get it done!! Place is always clean and I love the decor.

Amazing help from the first contact via website. Clean, efficient office, friendly staff - front of…read morehouse and techs alike. Best part? Literally $700 cheaper than the place my doctor originally referred me out to.

I don't know where to start....,but this business shouldn't be serving people at all…read more Every time I go there there's always a problem, 1. Refusing to provide an automized receipts. 2. 30 minutes to an hour wait time 3.Ignorant, useless passive aggressive receptionists. Last time I visited there was on April for my sinus CT scan, the technician was 45 minutes late, I asked the receptionist if they are aware that I'm here and informed that I have to go to another appointment in SLO soon, she said it's gonna take few more minutes or if I would like to reschedule? I was the only person in the waiting area... Today I had my ENT doctor appointment and unfortunately this appointment wasn't productive at all because of "the five cities imaging" my doctor said the technician couldn't provide any specific details about my scan in a written report (measurements) etc...and the images weren't available to view, so the doctor asked me if I could go there and ask for a CD because (she tried to call them several times but it goes straight to voicemail) so she can view them and schedule me for a procedure ( it was urgent) we live in 2026... how hard it supposed to be to look at the pictures?... I understand everyone can make a mistake but refusing to fix them or help a patient is outrageous, especially when the insurance payed $700 and my portion was $300. So for a $1000 I can't even have an access to the stuff I payed for!!! This passive aggressive little Spanish female receptionist was useless but made sure to talk to me with a smile telling me there's nothing she can do about it. I left but when i got home i realized it's a dead end and I need to do something and advocate for myself.. came back and asked for a supervisor and got a reply "it's not going to help"? A guy receptionist tried to send me a links that were useless probably just like the one they sent to my doctor ,he suggested I should tell my dr to check her computer for malfunction??? eventually some lady came out to inform me there's nothing they can do about it other than I have to contact "medical records" to request the images of my sinus! They are unreachable over the phone, nor never respond to a voicemail we leave! Canceling appointments and then blaming you for not calling back to reschedule, meanwhile they have "wrong contact" information in my file and "texting to me to inform me of cancellation " I never got! I filed complaint to my insurance about this business and I hope others like me will do the same.. this is a small community and words can go around... so incompetent and unprofessional!

I was seen for a yearly ultrasound check up and noticed their records will now be digital access…read moreonly. I requested to have a few of my medical results give to me via CD and Mel at the front desk was kind and accommodating. She went out of her way to get me the records I asked for and answered all my questions. The ultrasound technician was also professional and kind.

The waiting room is comfortable. They got me in super fast which I was glad about because i had to…read morefast all night. I got a UGI done and the doctors were accommodating and gave clear instructions during the process of the screening. I would definitely recommend this location over others in the county. I'm not sure why other people have left bad reviews - just call your primary doctor and make sure they fax the request for tests. They process it within 2-3 days then you're able to get an appointment easily!

Nice comfy area with knowledgeable and friendly people. Enjoyable way to experience one of the…read moremost magical life experiences ever.

Mary is absolutely amazing!! I cannot say enough good things about her! Very knowledgeable, very…read moreattentive and heartwarming!.

Extremely rude and curt person who does the appointment schedule. Didn't answer my questions, acted…read morevery annoyed, and hung up on me. I had to call back my own provider so they could explain Pueblo's procedures to me. I would go elsewhere. They obviously don't have their clients.

The staff was great!! Put my IV in with no pain!! They explained my procedure and made me feel very…read morecomfortable!!

I called to get an appointment today and I've never in my life been spoken to so disrespectfully by…read morea receptionist. Absolutely disgusting and so disappointing that someone would treat a patient that way. RUDE is an understatement and I'm appalled that this woman is handling the scheduling of patients who could be dealing with life threatening illnesses. I will be requesting my imaging elsewhere.

I've had the great fortune to discover Coastal Diagnostic Center many years ago. I've always found…read morethe front desk and P.J. to be professional, compassionate and efficient,. The procedures themselves were beautifully managed; I mean who loves an ultrasound or mammogram??!! . Sherri usually assists, and a offers a rare combination of kindness and humor; she's a true gem. I'm obviously a huge fan.

Convenient location for Orcutt residents needing to accomplish lab work or x-rays. They are open…read more700am - 330pm, M-F, and are closed for lunch from 12-1pm. I arrived at 715am on a Wednesday for the lab, and there was a line of about 10 people waiting outside (COVID, so they call in people one at a time). I came back later in the morning (around 930am) and there was only one person ahead of me. Staff were very friendly and efficient, and a special shout out to Mikey for her patience, professionalism, and engaging personality. Cheers! RS

Extremely rude staff. Don't come here if you want to go to a place that hates their job LOL…read more Please conduct monthly assessments and trainings for your staff. Not a well run business, felt disrespected here. Never again, I'll drive to the other laboratory anyways. I would rate this specific location negative due to the rude workers here.