What a wonderful facility!! The staff and nurses are top notch. If you are having surgery and have…read morea choice this place is awesome there is no problem parking a comfortable waiting area and even have a Starbucks across the street! Perfect all around. My husband had spine surgery here and this was 1000% better than going to Roseville Sutter surgery center with all their parking issues! I was very pleased with the text updates and the staff and nurses I left with all my questions answered and thorough instructions on taking care of my husband.

What a beautiful center. The whole experience was great. All of the staff, Kirsten, Victoria in…read morethe front, Gabby in pre op, Nikki, Anita, Rodney in the OR and especially Arika in Post Op. What a wonderful crew. They all took care of my mother so well.

Takes forever to see a healthcare professional. Wait time is rediculous! Care-wise...you might…read moreget some suggestions to do at home?

We went to Neurologist Dr Tim Chen for EMG test. Excellent work. Getting apptt via Referral…read moreNavigation team was bit lazy but Care side is excellent.

I love this place. The employees are so warm and friendly. The appointment making process is…read moreeasy, quick and you can get an appointment to be seen almost immediately. Plenty of parking and the keep their appointment times. No sitting in the waiting room, long past your appointment time. I often go early and I am seen earlier than my appointment. The tech that does the imaging is so friendly, she knows her job and gets you in and out. I will continue to go to this location (although I am sure the others are just as great), I know this one and would highly recommend.

Had a monogram with Lori today and she was wonderful. So caring and attentive to your needs and…read morefeelings. Thanks for taking the fear out of this procedure.

First time coming here for my husband's appointment and this location has a lot of parking, more…read morequiet compared to other Sutter Imaging locations that we normally go to. Very clean and organized. The receptionist and the guard were very welcoming. The technician was also detailed, professional and efficient. She made my husband feel comfortable. The waiting room has a lot of chairs and couches that we can sit comfortably. The whole visit was smooth and fast. Truly worthy of a 5-star experience and rating. July 2026

Great, kind and complete care by everyone from check in to the radiology technicians. Even when…read morethey are busy they still take the time to answer questions and wish you a good day.

It's so nice to be able to make an appointment! The office is clean and everything looks new. They…read moresaw me quickly and were very professional and friendly. The nurse practitioner Katie was knowledgeable, kind, and competent. She even checked to see when my chosen pharmacy closed to make sure I could pick up the medication I need. This is now my new go to urgent care!

The physician assistant were very competent at their job But dealing with the billing dept has been…read morea nightmareI have already paid them on the agreed amount but I keep getting messages requesting that I pay

Absolutely would go to a different doctor and office after my experience today. I had a 9:30 appt…read moreand showed up on time (ran into major construction stopping people) not late, on time maybe even 5 min early. They processed my check in and then said but since you don't have your paperwork filled out we have to reschedule you. This was after I confirmed my appt and they never told me to get to the office early or I would be rescheduled. Even if that was their policy, the office was near empty and they could have made an exception or said fil out the paperwork and we will see if the doctor can fit you in. How many times are we left sitting waiting on the doctor? I also might add that I showed up the day before because I had the day wrong. They looked me up and told me my appointment was tomorrow. They could've easily checked to see if they had my paperwork at that time.

The El Dorado Hills office is terrible. There were fans…read morebeing used instead of air conditioning; the waiting room chairs were all ripped, I've been waiting 2 weeks for test results and they don't respond to messages on their Athena Patient site. Will not be returning.

I write this in hopes that someone who is looking to get treatment at this place will consider it…read moreseriously before spending any time or money here. After looking at their website, along with many others, I ended up booking a consultation for Halo, as I was looking to treat acne scars. The info they had online was promising, including a description to "target your skin concerns on multiple levels to improve skin texture and clarity, improve visible signs of skin aging (fine lines and wrinkles), discoloration, the appearance of pores, acne scars, and even help delay or eliminate the need for surgical procedures". This, and after looking at their before and after image for results, I was sold. During the $100 consultation, I was told that Halo was not appropriate for my scarring as it did not go deep enough and was used to very superficial damage. Of course, it doesn't say that on the website, and they ended up pushing me to do another treatment, microneedling. And when I say they push, I mean the woman whom I was assigned to. She did not give good details, did not provide a treatment plan, not even before and after pictures of really what to expect. She did, however, was very throughout on the pricing. I decided to give it a try based on her recommendation- I mean, it is supposed to be a professional treatment that would improve my condition even if it is not what I originally wanted. I had three sessions, as recommended, and they all were different in terms of preparation. They had these young students who are there just to meet their hour requirements, and they go where they really want to work. So, prep and follow up was very inconsistent. After the last treatment, which was very rushed, there was no work from them about follow up, maybe another treatment plan, or even products to use long term- just nothing. I guess she must have made her buck already. So it has been over three months and, unfortunately, there has been no improvement overall on my skin. It was more sensitive and worse off. It did not look like anything had been done- it looked blotchy and reddish. So, No- don't trust this place when they try to direct you to their treatments. If you are coming through a doctor's referral and covered by insurance, then they may be more willing to get you the best results. Still, I'd be cautious about it.

I have been a patient of Dr. No for about four or five years and have been completely satisfied by…read moremy experience here. The office is super clean and very pleasant, the receptionists are very friendly and the process from check in to a room very efficient. Dr. No is friendly and personable, but not chatty. For the most part I have had annual skin checks but the one time I had a procedure I also had a reaction to the medication. I called or came in, they advised me to discontinue the ointment and everything healed. So all my experiences have been very positive. I do make appointments annually so have not had trouble getting the appointments.

I have been seeing Dr Evelyn Fainsztien for the past 18 months. I have a a workman's comp injury…read more She is an excellent doctor. She listens to my concerns , has great empathy, really gets to know her patient. She explains things clearly regarding diagnoses and treatment. A truly exceptional doctor. I would highly recommend her.

I just tried to call and change and appt. The lady on the phone told me she cannot change or cancel…read moreappt. Then I left her my name and info to leave a message. She told me "We don't take messages - again this is an emergency line." I told her "this is just the regular number off your website - it doesn't say anything about, 'emergency line only'. So I asked her for the 'regular' number where could cancel/change an app and to leave a message. She said that the emergency line and the regular number are actually The Same Number... I said well I need to leave a message, she told me that I could not leave a message with her! Can you imagine that??? A message service that doesn't actually take any messages! She was rude, unhelpful and actually seemed to enjoy the fact that she was refusing me the service I needed.