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    Fastsigns - The great work of Fast Signs in Tarzana-we love it!

    Fastsigns

    (28 reviews)

    Tarzana

    Want to place my order but understand that they can't do what i want. They are not professional…read more They don't want to return me money for the order I not received!

    Attention - this place is Under New Management as of Jan 2023…read more I ordered a backlit Tradeshow display (10' x 7.5') and a backlit Table Counter. Assuming I got everything and headed out to Vegas to get set up. The banner fabric did not wrap around the frame as it was suppose to, leaving the sides exposed and the LED lights that were placed behind it. I was sold a table counter as well, that was suppose to be lit, but it didnt come with LED lights when I unpacked the counter. To me, customer service is important to me, and I hope it is to you. I have contacted the new owner, Meni, MANY times during and after the tradeshow and only got a few responses that he is "working on it". After several emails going unanswered and a few weeks later... I decided to write this and going to take my business elsewhere. Basically I paid almost $3750 (includes tax) for something I can't use again because its incomplete. Guess how much the Table Counter cost in the invoice, $585 dollars. That is $585 dollars for two pieces of plywood, a plastic popup frame and fabric that went around it. No LED backlits. Yeah, got ripped off of $585. If you're looking for customer service, honestly, you're taking a risk with this new management. skip it this location. I've been doing business with FastSigns for decades and since they are independently owned, each place is ran different. This is probably the worst you can get. My advice, if you like FastSigns, just go down the road to Sherman Oaks or Studio City, they seem to answer me quickly on simple questions. As I am writing this - the owner still uses a gmail account and not a "Fastsigns" email. That tells you something. Watch, I'll probably get an email from him once I post this to take this down and he'll fix the issue. Sorry pal, I also pay for customer service, and you don't provide it.

    Dig53 - productdesign - Updated May 2026

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