Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

Vikki is the best! She is knowledgeable and caring. Vikki was able to get a read on our dogs almost…read moreimmediately. Both of which are anxious little lovies. She had great recommendations in terms of the type of leads to use and how to rehab our dog's hind leg. We are grateful for trainers like her.

We all love Vikki. She is very loving, helpful to our little Emma and even to us. She provides…read moretraining and boarding which is a PLUS for us. She is always available to answer any questions and/or concerns we may have, any day and any time she is available. She keeps a clean and tidy place for pups to be trained. Her helper, Ruby is a beautiful, loving golden retriever who helps her out with accompanying pups and help new pups to socialize. Can't go wrong with Vikki. She is the best!!

I have been taking my dog with Dr. Robert Odama, he was nothing but patient with him. My dog had…read moremajor surgery elsewhere but taken to this veterinary for aftercare and everyone was very helpful and patient with his recovery. Recently my dog was diagnosed with something and Dr. Odama kept me informed and will call me to check up on my dog. I recommend this veterinary you can't put a price on good service and kind people.

The vets and nurses here are great, but there's a serious issue with the front desk. I checked in…read morefor a 10:00 am walk-in appointment and arrived exactly at 10:00 am. Another client arrived right after me at 10:03 am, and a third arrived at 10:13 am, early for this 11:00 am appointment. We all expected to wait since we were walk-ins, but the client who checked in at 10:13 am and wasn't scheduled until 11:00 am was called in ahead of us. When we asked what happened, the front desk claimed he "checked in earlier," even though both I and the other 10:00 am walk-in had arrived well before him. I later learned they didn't check me into the system until 10:26 am, and they checked in the other 10:00 am walk-in after that. There was no apology or clear explanation, just excuses, including saying that technicians sometimes see dogs "based on preference," which was concerning to hear. I wasn't seen until 12:55 pm. The medical staff is kind, but the reception process needs major improvement. An acknowledgment of their error and inaccurate check-in procedures would have made a difference.

I trust Fetch to take good care of our cat while we are away. Tom is awesome!!!! Teresa S.read more

OUTSTANDING service! I was a little nervous about finding a dog walker for my little doggo, but…read moreFetch was exactly what I was looking for! I spoke before hand with the owner and told her all of my concerns and after a day she called me and arranged for a meet and greet with Gabby (dog walker). On the first day of the scheduled walk my dog did not want to have his leash put on and even growled and showed his teeth to gabby. She was so kind and patient with him!! She spent 1 hour trying to get him to walk with her... she truly loves what she does and it shows!! He eventually got acclimated to her and now he loves her!! Thank you Fetch from the bottom of my heart for taking such good care of my beloved doggie!! They keep a journal of each day's walk and also send you photos and you really feel like your pet is in the BEST of hands!! I highly recommend them!!

We have been using Sitter4Paws since 2023 and have been thrilled with the service. We have 2 big…read morepups with 2 very different personalities and the sitters we've had in the past have been so sweet and great with them. Our regular pup walker is incredible, trustworthy, a great communicator, and very prompt. We are so thankful to have found this great company and highly recommend to others!

This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

Very good with dogs! Patient but firm. My Jay Jay really likes him and is making him very well…read moretrained! Stood with him the first time and after a while, my Jack Russel is changing and is more calm, though still hyper, he looks at me more often rather than the furniture we have.

From the owner: Dog training, dog walking & stay in home servicesread more

The Pet Groupies are the absolute best group of pet loving humans there is! Nicole runs a super…read morecommunicative business with great technology and has assembled an incredible group of walkers. My dog was an anxious and reactive German shepherd who did not like strangers coming in the house and she always ensured she had someone who he was familiar with and knew his quirks which gave me such peace of mind. Not to mention, when my dog passed, Nicole went above and beyond to help me donate his things and make sure I was supported through my grief which I didn't know to ask for, but she was kind and thoughtful enough to offer. I've personally recommended them to all of my friends and family and everyone has had amazing experiences!

Love The Pet Groupies! I have been using them for years ever since my dog was a puppy. I appreciate…read morethe cute photos and even cuter notes they send after each walk. They take instructions very well and have an easy app to book walks on. All the walkers have been so kind to myself and my dog Billy. I also appreciate the flexibility to cancel when needed since I'm a freelancer. Thank you for all that you do for my Billy boo!

I've been using Brooke's service for over a decade. I've witnessed the growth of her company, but…read morehave never seen a decline in service. She is absolutely incredible and her staff are top notch people. They are caring, responsible folks who have seen my pets grow up. Words cannot describe how happy I am knowing that I can rely on Brooke and her staff to care for my pets.

Highly recommend! It was my first time using this service, and not friends/family, to care for my…read morecat, Tina. Ray was super respectful of my home and kind to my kitty. I felt confident and safe. Normally aloof, the videos and pics i received everyday showed a very happy, purring Tina. Will definitely use this service again and request Ray!

Michelle and John have been apart of my life since 2023. I first found their business due to a…read moregoogle search because I needed daycare for my dog, Mochi, who had just joined our family. Mochi is my first dog and she was experiencing separation anxiety but from the first visit to Fur Baby Babysitting; she made herself at home. Michelle and John are so responsive and are genuine people who love the dogs who enter their home. I recently adopted a new dog, Kimchi, and she even looks forward to us arriving at their home. I'm so grateful for Michelle and John's open arms and kindness to my girls. I recommend them to everyone I know.

We love Michelle and John! Our fur babies love going over too. Once we park the car and open the…read moredoor, they are running and pulling us to their front door. I've never felt so much comfort with someone taking care of my babies but I know they are always in good hands when they go over. 10000000000% recommend Michelle and John!

I found Andy when I broke my foot and couldn't walk my dogs like I do daily. We've made their…read moreoutings a regular thing with Andy and they're always so happy when they come home - tired, but happy. He's great with the pups and super nice. Thanks Andy!

Andy is an amazing dog walker and is so responsible with the pups in his care! My dog has boarded…read morewith Andy and walked with him week days and weekends. Andy loves the dogs as if they were his own!!