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18 years ago

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Needle To The Groove

Needle To The Groove

4.7(79 reviews)
0.7 mi•Downtown
•$$

Yes, I highly recommend this establishment! I was treated fairly & respectfully! The staff is…read morewonderful & knowledgeable... I was able to give them my entire CD collection I acquired over 50 years I collected... They were still in mint condition!!!! And if like classic n vintage R & B - contemporary Jazz, and Latino music you will find the in this store they have it all from my dearly love collection!!! YOU WILL FIND MY PRAISED GEMs! Enjoy as I did I am 72 years old X musician retired but love all music !!!! GOD BLESS ALL MUSICIANS AND PURVEYORS OF THE BUSINESS!!!!!

One of the worst selling experiences I've had at a record store…read more I dealt directly with one of the owners, AJ, and the entire interaction felt disrespectful, evasive, and extremely shady. I brought in records to sell and simply asked what he was valuing a couple of them at individually. Instead of giving me a straight answer, he got defensive, kept saying he could find them elsewhere, and repeatedly tried to steer the conversation back to one bundle price. The biggest red flag was my East Side Story record. AJ clearly had a strong interest in it, but when I asked what he valued that specific record at, he still refused to give me a direct number. If you know enough about a record to specifically want it, you should be able to tell the person standing in front of you what you're valuing it at. I do not care if a store offers me less than market value. Businesses need to make money and I understand that completely. What I do care about is transparency. Don't act like someone is stupid just because they're young. Don't dodge basic questions and expect someone to blindly accept a bundle price without understanding what you're assigning value to. The whole interaction left me feeling like he was hoping I didn't know what I had so he could get a much better deal for himself. If your prices and offers are legitimate, there should be absolutely no reason to be secretive when a customer asks how you arrived at them. Being an owner doesn't give you an excuse to talk down to people, become defensive over basic questions, or make a customer feel like you're trying to pull one over on them. Young does not mean naive. I knew enough to ask questions, and the fact that those questions were met with attitude instead of answers told me everything I needed to know. I walked out with my records, and I'm glad I did.

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Needle To The Groove - Vinyl LPs

Vinyl LPs

Needle To The Groove
Needle To The Groove - Extensive collectible section.

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Extensive collectible section.

Kandy Pop

Kandy Pop

4.3(34 reviews)
1.6 mi•Little Saigon, King and Story, East San Jose
•$$

I've been going to this shop when it first opened downtown and it was like a tiny, joy-filled…read morecloset. I great to see how much they've grown and seeing the community they've built is amazing. They have a wide variety of products - photocards, skincare, squishy toys, and of course k-pop merch. I loved looked through their used clothes section for extra goodies!

Wow. What a massive disappointment…read more After hearing my brother talk about their previous location downtown I was excited to check out their store. I was surprised to find they moved to a new location but judging by the photos online I trusted it would be just as great. Turns out it looks like a tornado ran through the store and they just threw whatever would stick to the wall. Random merchandise everywhere with no cohesive organization. I couldn't even anticipate where to find anything I was looking for. The most organized part of the store was the table that had their photo card folders. All of their shelves had albums haphazardly tossed in groups that you had to guess what you were looking at. They also had some that looked opened and damaged just sitting there. For an advertised Kpop store they barely had any. 60% of the store was random nicknacks, photocard organizers, "kawaii" items, and whatever they could think of to make the store look full. All of that could have been much more palatable of their customer service wasn't so awful. Went and greeted the staff with a bright "Hello" and got a very flat "hi" from a disinterested girl behind the counter. Two girls and neither of them made me feel like I was welcome there. I was severely let down by this place. Save your money and go to Kloud Kpop instead

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Kandy Pop - Love the new location!!! Very convenient.

Love the new location!!! Very convenient.

Kandy Pop
Kandy Pop

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