I love the fact that this small family business takes care of me in ways that my previous insurers…read morenever did in the past. There's a personal touch and caring feeling you get from every person that I've spoken with over there and they always get back to me promptly whenever I have questions. I highly recommend them!!

Natalie at Merrill & Merrill insurance made the process of transitioning from college and into the…read moreworking world a breeze. She made recommendations that helped keep my rates low but still gave me full coverage on all my insurance needs. The whole team is always quick, responsive, and helpful with any question I have. I know they always have the customer in my mind with every decision they make. The whole team at Merrill & Merrill makes sure any insurance need I have is as painless as possible. I would recommend their team to any person or family looking for insurance assistant!

I called several times around 3:45pm on a friday and another couple of days during the week around…read more4pm. No one answers the phone. Goes to voicemail. The website said they close at 4:30pm. Don't know if they're understaff ,leaving early or the hours are wrong

I guess giving them 1 star is a bit much. The service I have gotten has been sub par, the dealings…read moreI have had were extremely unprofessional. I would never reccomend them to anyone. I'm sure they get paid a commission. Happy to give my business to someone who appreciates me and deserves it. Someone who follows through on commitments. This company sucks!

S/o to Jenny! We have been with Allstate for decades (30+?) and Jenny is the best manager we have…read moreever worked with. She is very responsive and her team there is great as well. She called to check in during the virus and that was very nice. I can always reach her when needed and she is always happy to help!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I opened my Allstate agency in 1988 because of my passion for helping others. I cannot imagine owning my business in any other city. My husband and I love that Seattle has a strong foundation of diverse, kind residents. It is a wonderful community in which to live and work. Outside the office, I enjoy reading, cooking, gardening and being involved in my fellowship. My agency looks to be a force for good in Seattle wherever assistance is needed. I am a member of Filipino American Educators of Washington, Pacific Asian Empowerment Program and Filipino Community of Seattle. All these organizations seek to empower individuals to chase their dreams while building a stronger community.When you come into my agency, you will find a helpful, knowledgeable and friendly team. We strive to build long-lasting relationships with customers. My agency team speaks English, Tagalog and Ilocano to serve you better. Stop by my agency, located at Martin Luther King Jr. Way South and Raymond Street, or give me a call today.

I stopped in to get a quote on my auto and home insurace. Lieu Vuong my rep was very knowledgeable…read moreand had my car and home quotes right in about 20 minutes. The office is very nice and clean. Lieu is real professional and very friendly. Probably the most important thing is that the quote for auto and home was better than I am paying now and full coverage. I would recommend this place.

I've been with them for several years and have had multiple cars insured. I'm still satisfied with…read morethem till now. The staff is professional and friendly. The office is fantastic and spacious! Nghia and Chanlika are great. I feel welcomed every time I come in. They are fun and enjoyable to talk with. Lieu, the agent, always has a smile on his face! They really like working together. I'm happy that I chose them because they never fail to disappoint me. I feel comfortable whenever I have questions or concerns and their positive atmosphere is another plus!!

Excellent customer service!!!' Juan always returns my calls or emails in less than an hour or two…read more He was super helpful when my car dealership told me the wrong lien holder and we were able to fix it quickly with the insurance agency. He's also made it easy on me when I needed to add another driver and vehicle to my policy. Most recently, he qualified me for a significant discount to my auto insurance policy. Highly recommend!

Great service and price! Daniel was very helpful and professional. I shopped around and he gave me…read morethe best deal.

Love talking to Amanda! I know her through my sister. And when my sister told me Amanda saved her…read moreover $1000 a year, I had to ask for a quote. Amanda, you're so quick and finding our family the best pricing! I'm super glad we found you! Sending all my home buyers!

Finding auto insurance can be stressful, but Amanda is amazing and she makes everything easy and…read morestraightforward. I would never want to go anywhere else.

Over the years, the agents at Hub have consistently and promptly met my insurance needs.read more

We bought a renters insurance policy through Hub. Their customer service was terriffic. Thanks…read moreLynn!

I have had Commercial Insurance with this company for almost a year now. Mr. Lopez and his entire…read moreteam has been absolutely wonderful to me. From the moment that I entered his office I was treated very kindly and with complete respect. There's a warm feeling that comes over you when you enter the office. I own a Town Car Service in the Seattle/Renton area, so I had several options to choose from. A lot of the companies that were presented to me were real close in prices. However, his knowledge in the industry really made my decision easier once it came to choosing the right one for me to go with. I would highly recommend Pacific Northwest Insurance Agency to anyone searching . Lowell

From the owner: With many options to choose in Auto insurance, Home Insurance, Life Insurance and business…read moreinsurance. We offer only the best company's. Currently working with Safeco, Pemco, Progressive, Travelers, The Hartford, MetLife, Gmac, Allied, Titan, Kemper, Viking, CNA, Foremost, Hagerty, Victoria, Hallmark, Sagamore, West Coast, and many more. We also offer many discounts such as Senior discounts, AAA, AARP, Homeowners, Military, Multi car, Good student, Mature driver discount, Time with prior carrier discount, Renters discount and many more.

I have been a client of Charlie Brown for over 20 years. He is a professional, dedicated, candid,…read moreand a loyal agent. I don't plan on leaving.

Do not use Allstate, Charlie Brown. We had a pipe burst in my home office/detached garage, I called…read moreCharlie first and he said we were covered and so we hired the water damage professionals he recommended but we weren't covered because of his mistake. Apparently, he had decided my massage therapy business (over 30 years) was hobby or sex work (he told me this after the fact) and didn't cover my home office even though we discussed it and he had my business webpage & email. At first he admitted his mistake on the phone and said that's why he has insurance to cover his mistakes but we were unable to prove this the satisfaction of others at Allstate because they said I didn't record our conversations or have his words in writing. His mistake cost us literally thousands of dollars - 35k plus labor. I can not state what a horror this was financially to us and devastating that we literally would have had this covered if he had marked it on a form. Please for your own sake don't use them and record everything.

Beware and stay away from this agent is office! All they care about is upgrading and selling you…read moretheir products and as many products as possible trying to tell you that you will save money when really that extra saving is going towards another product for them to make commission instead of your own pocket! When my mother canceled her policy with them due to high premiums and the agent is wife threaten her that if she cancels she will never be able to get policy at State Farm ever again. My father got reared ended and asked them to help him file a claim and service him but the actual agent refuses to service and made a comment that he's in the business to sell products not to service! I would highly recommend finding an agent who you can entrust and will handle your inquiries with care.

My husband and I relocated to WA from HI back in March and my first interaction with Luan was…read moreapproximately 1 month before we left the islands. We had already secured a place to live in, Columbia City, and we needed to find a new auto carrier as well as a carrier who could also provide renter's insurance. I'm glad I found Luan's business who was only a 5 min drive from our apartment complex. When I reached out to Luan from HI he was very professional, knowledgable, and helpful in providing me with quotes for Auto & Renter's coverage. I immediately could sense over the phone that he would be able to provide me and my husband the service we were looking for. When we finally arrived in WA we went to complete the paperwork at his office and he was just as he was over the phone. Luan was very patient and kind and although he knew I worked in the insurance industry (not personal lines) he still took the time to explain coverages, limits, and any differences in WA versus HI. He was always available when I called with questions after, not only insurance related questions, but places to see and do in WA. Not to mention, his premises is very clean and open. We just purchased a new vehicle so as I was searching for his number to inform his office to update my policy, I stumbled across Yelp and saw his first review in which he was rated 1 star. I was really taken by surprise because the way he was described was definitely not the Luan we met or interacted with which is why I felt the need to finally write a review for him. For me personally, I found Luan to provide top notch service and I don't have any regrets as having him as our State Farm agent. He helped to make our insurance needs a smooth transition from HI and we thought he was fantastic! UPDATE: I called Luan's office this morning and Tran was very helpful in getting our policy updated. His staff is awesome!!