My husband Jimmy and I brought in an older model car for detailing and Sergio and his team brought…read morethe car back to life, inside and out. My whole family goes to Ultimate Carwash and we have been completely satisfied with their quality of work. Highly recommend.

Terrible experience and service. After a long drive with my dogs, I needed to get the hair vacuumed…read moreup in my car. Taking a 2 hour lunch and making a 30 minute drive on a rainy day, I decided to pay for the most premium car wash experience called the "Ultimate Wash". Again, it was a rainy day, so all that was needed was the vacuum inside the car. Following the wash (with a tip) I raced back to work after the long lunch and drive back to the office. At the end of the day, I noticed the back of my car had not been touched. Hair all over the place. When I called, the owner did not even get on the phone with me, and did not offer any discount or refund. I will never go back, nor will I ever recommend.

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

Bove has been super busy, but they still got me in within a week. They let me drop my van off the…read morenight before, so I didn't have to just leave it on the side of the road with the keys under the mat. They actually have a drop box, but since I got there right before they closed, they went ahead and put my van in the gated area for me. The next day was the repair. They diagnosed the issue quickly and still took the time to check everything else. Turned out it was a heater hose (which is pretty common in my vehicle). They had to order the part and do an oil change, but everything was done by 8 a.m. the next morning! I'm more than satisfied. Oh--and when you get your oil changed there, they give you 6 months of roadside assistance! How cool is that? The customer service is amazing--everyone's all smiles, and they don't rush you out the door. They're happy to chat or explain what's going on with your car. Amazing core values and great prices! . Just an all-around great place.

Straight shooters, honest, friendly, explaining things. Provided a ride so I didn't have to wait,…read moretoo!

I will never bring another car to then I paid for a 6k paint job there were some rust spots and I…read moretold them to put new metal they said they were going to. a year later i pull the fender flairs off and the bondo falls off and the rust is worse then ever i paid an extra 2k for the new metal and never got it. I feel lied to and I trusted them and tried to refer them to everyone now I'll make sure people I know don't go there. they tell me there's nothing they can do about it and pretty much it's a dead issue it really sucks

Took my 2013 Toyota there for pointless debt removal and they decided to bondo and paint the car,…read morewhich was supposed to be done by means of paintless dent removal. Which would not have been a big deal if they didn't miss dents and removed the front a rear windshield like the book calls for. By not removing the glass it caused issues with the paint job where the masking tape line is, which is going to cause issues down the road. They also used one of the cheapest clear coats on the market which is also going to cause paint issues down the road. They refused to fix it. Horrible experience and would never recommend anybody to go here. RUN AND RUN FAST!!!

Very Nice. my car looked sooo clean after being detailed Everyone there was very nice! Price was…read morevery reasonable I would definitely recommend the Wash Factory

Went to get my car washed and have the inside cleaned. I was told they are not washing cars today…read more I asked if they could just clean the interior and he said no. No explanation as to why. Pretty sure they just didn't feel like working today. Very strange.

I went to get a $50.00 wash. I was told it would take 45 minutes, but they had it done in 25…read moreminutes. Gave them a $10 tip and left. When I got to my next stop and got out and looked, there were still quite a bit of bug splatter on the front bumper. Called back and took the car back and they got it off. I will not be going back there.

Paid for a car wash, drive in and the system stopped after applying the soap. No wash or rinse…read more Had to drive to the self bay and pay to rinse it off so I could drive the car. What a rip off. Will never go there again. Don't waste you money on this crap car wash.

I had a great experience at Clendening with Jeff. Took my car in that had two awkward dents, that…read morehad compound angles to be repaired. They did a flawless job and matched the paint perfectly! I couldn't be happier! Thank you, Sam Z

You know... I really wanted to like this place. Great reviews, local shop and very friendly…read morecustomer service from the start. But wow did that change before I even got my car back. We decided to test out another local shop through insurance and when I originally took my car in for review, they questioned how a dent had happened as it wasn't where the main issues were located. Told them and all was good. Left, made an appointment and took it in when we arranged - was told they needed it minimum of 5 days so that pushed the date back twice due to holiday and having prior plans. They worked well around my schedule which was super helpful. They called my mother at one point to ask again how X happened and she explained and they said something along the lines of "okay. We have a great relationship with Statefarm so we just don't want to ruin that". Sounds to me like I was assumed to be lying... For no reason. Kind of rude, but moving on. Later, I received a call on the 4th day (Thursday) around 11am stating that my car was done and was ready to be picked up. Cool but very annoying as I work Downtown in Chicago so I can't just hop in my rental and head 2 hours to the shop to get it. Then I ask if I can just get it the following day and they followed back with that they are actually CLOSING THE SHOP due to heat and we HAD to pick it up by end of day. This was the first red flag I should've noticed but dismissed. As noted previously, they said minimum of 5 days.... this was day 4. Never was I notified prior to 11am on Thursday that they were close to being done or that they were even closing shop the following day. I had to have my parents go pick it up as Chicago traffic is a nightmare. They went to get it and this is where I get really upset with this shop. My parents go in to get it, are told to pay without checking it out first and so they paid. Then they were sent over to the car to get it and leave. My dad went around and looked at it all and brought up the fact that it was not done correctly and that he will not accept it as it is. They had the audacity to be upset with him for speaking up and refusing it and had an attitude with him. Of all people, my dad? You're ridiculous. He pointed out what was wrong and they stated that he needed to take it and I would have to bring it back the following Monday because "they didn't want it in their shop over the weekend." Sly but no, you can't be let off that easily. If I were there, they would've taken advantage of the oblivion that I would've had and I would've left with a car not fixed properly and an angry father. They ended up calling I believe on the following Tuesday saying it was done so I had my dad go check it out again for verification and he accepted it this time though it wasn't fully how it should've been repaired. All has been good up until the last week when I hit a raccoon and what do you know..... the poor job that they did, was showing like no other. Paint was chipping everywhere, not adhering to the bumper and missing pieces/latches from a supposed "new bumper". Took it back to my actual auto shop and he knew instantly that I took it elsewhere prior and questioned if I did so. I told him I did and he pointed out exactly what I had previously said. The work they did to my front bumper was done very poorly and in a rush. Now I'm replacing it once again and I will NEVER return to this establishment. Take your time on your work, learn how to effectively communicate with paying customers, treat ALL customers with respect and own up to your own mistakes. Shame on you for speaking down to my dad and being shady about your poor work.