So friendly + plenty of options. Staff answered all my questions thoroughly. Definitely recommend!read more

This cigar store has the best selection of cigars in Nashville. If you want to enjoy the company of…read moreother cigar aficionados, they have very comfortable seating available. The owners are knowledgeable and helpful.

I'm not the one to complain but I had asked my MIL to pick me up a cigar for the 4th of July…read moreyesterday as one would. I open the box to find this thing crawling in mold. MIL goes in today to get it refunded or replaced and the guy at counter said "it's bloom, it's aged like fine wine" yes except wine isn't fluffy, smelling like a basement and blue. I loved this cigar lounge but if their staff can't identify what crystallized oil and fluffy MOLD is then I don't think people should shop here. Mold sporulates and will spread.

This place IS downtown Franklin. I had been to the Springhill location a couple of times for…read moremeetings, but I didn't realize the Franklin location had opened until November 2025. I've smoked in all three rooms and on both the front porch and back deck. I've had meetings there, accomplished solitary work on my laptop, read a book, and just spent 30 blissful minutes lost in the thick smoke of a Liga flying pig. This place is dreamy.

I was visiting from California and had heard of this place so I had to check it out. Amazing…read morevibe!! Several chill rooms each with its own creative ambiance. One was a Spurgeon room, another a Churchill room. The game was on in another room. It was busy but I found a great spot to smoke one of their house cigars with a few guys and a few gals. Everyone was welcoming. John was one of their OG cigar masters who directed me to a whole stash of amazing sticks to buy to take back home. I will visit this place every trip I make out to Franklin.

Super cute shop inside of the Factory. I liked their options and the lady working was friendly.read more

I love these guys. They are always helpful and patient when picking your flowers. Super nice and…read morebeautiful arrangements.

My wife received a beautiful bouquet of pink roses from the store six days ago for Mother's Day…read more Having been in the floral business for over 50 years our children were also raised in the business and no to always order early on a holiday for Best selection and prompt delivery. This was delivered four days before Mother's Day, from our Son & daughter & son in law which was just perfect. It's not just the day it's a day of remembering. As a Florist owner for over 50 years from fair Oaks California, I can say without a doubt this is one of the best Florists you will find in the Hendersonville Franklin Brentwood, Tennessee area. I can't wait to make a visit to this shop. 7 days ago & they look just as fresh as when they were delivered. Not sure how our daughter found the shop in Franklin since we are in Hendersonville, but I'm so glad she did.

Steve and his team do an incredible job providing absolutely gorgeous flowers for all occasions…read more You will not be disappointed!

TIM IS YOUR GUY! He's super friendly and not pushy at all. I came in knowing I wanted my first…read morespeedqueen washer and knew which model I wanted I just wanted to see it in person first. Things went quick and was super easy. My item was available for 2 day delivery. They outsourced our delivery, which ended up going well. Tim mentioned they would bring new hoses, but they did not. I have a call into them about picking those up. Went in on a Tuesday morning, and had it delivered and set up and ready to use Thursday morning. I received a text the next day just confirming my address and my delivery for the following day. It did say we would get a call/text about the time frame the day before, which we did not. I replied to their text at night and Thursday morning bright and early she texted back with the arrival time frame. Overall I would recommend them, and I will be back. Tim was great! Ask for him and tell him I sent you!

I am HORRIFIED with this place. Customer Service DOES NOT EXIST. I bought a washer and dryer in…read more2022. They were SOOO nice when I bought the dryer. We began having issues with the dryer and I called them to come out. It took them 2 weeks to come out. Finally some man comes and replaces a part and says it's fixed. He acted like he couldn't get out of our house fast enough. We checked the dryer. It actually was COLDER than before so he made the dryer worse. We called them back and they said they couldn't get to us again for about another week. They messed it up and made it worse and they couldn't get over to fix it??? SO horrible service. This place is horrific. All the employees couldn't care LESS. We finally got in touch with another company that does warranty work on speed queens he came over within an hour and fixed it. The guy from MCcalls was TOTALLY wrong and fixed the wrong part. We are so disappointed with this company and will NEVER buy or use them again for anything. You are WARNED.

Do not order from this company. I placed an order, received a confirmation email, and my credit…read morecard was charged. The flowers never delivered and I haven't been able to get the company to answer the phone or respond to an email.

Beautiful floral arraignment, great value, friendly customer service, and delivered on time! Thank…read moreyou!

I really wanted to like this shop because they have cool merchandise that is unique & fair trade…read more However, they were burning 2 EXTREMELY potent smelling candles that were overpowering & not appealing whatsoever! So, unfortunately, me & my 4 guests could not take the smell so we left without buying anything.

So excited to see a sustainable store pop up in Franklin! They have such a wonderful selection of…read moregifts and eco friendly products and there is something for everyone. The staff is always friendly and ready to help. Definitely check them out if you're in the area.