Based on my experience, I would not recommend renting a property managed by Jaqueline Lescott at Dickson Realty. During our tenancy, I raised what I believed were serious safety concerns on multiple occasions, but I felt they were dismissed without meaningful consideration. One concern was that the apartment had security bars bolted into the brick on the upstairs windows, which, in my opinion, could limit emergency escape options in the event of a fire by leaving only the front door as an exit. I also expressed concern that the upstairs windows did not have screens, creating what I believed was a potential fall risk for children. In both cases, I felt my concerns were brushed aside rather than addressed. Communication was another major issue. Whenever I reached out with questions or maintenance concerns, I found the responses to be condescending and abrasive, which made it difficult to resolve problems constructively. Overall, I came away feeling that tenant safety and well-being were not treated as priorities. Based on my personal experience, I would not choose to rent another property managed by Jaqueline Lescott. read more

Barbara Wilkinson was AWESOOOME! Hard choice to sell a place I only had for 3 years, plus putting so much time, energy and money into.. but, with life's happenings, I knew it was a smart choice. I already contacted another real estate agency however a friend said "before you chose your realtor" I want you to meet Barbara. She helped her buy her spot in Truckee years ago and to this day they're still friends. Barbara went above and beyond including having personalized notebooks on what to expect during the selling/closing process the first day we met, days after talking on the phone. AND we sold to a local She and the office have local connections with title companies, notaries, etc., which made the closing process super convenient. I'm soooo glad I went with Dickson Realty instead of the other company Probably saved me a lot of headaches amongst other things. Thanks Dickson and Barb and rest of team players for all your great work and can't wait to get back up there and mountain bike read more

Terrible, unprofessional, & discourteous! You have a host of choices for your real estate needs in the Lake Tahoe area, so don't waste your time w/ Dickson Realty. If you're a seller, watch out. My husband and I contacted Dickson agent -- Anna Grahn-Nilsson -- & scheduled an appointment to view a house for which she is the listing agent. Yet, she never showed up! When we spoke with the Dickson receptionist in-person, we were told Anna had left for the day. A call to her cell phone was unavailing. What's worse, it has been over a week since she bailed on the appointment & she has NEVER contacted us with an apology or attempt to reschedule. She is clearly not serving her client! read more

We have had the BEST experience working with Anna. She is everything you would hope a real estate agent would be and more. She has sold us two properties now and we have known her professionally for many years. From the very beginning, she has been professional and friendly. We have a property in the Truckee area but do not live locally. Whenever we have had a problem or question she has been willing to help and has even been willing to meet contractors at our house to let them in. She returns our emails and phone calls right away and has been an invaluable resource- connecting us with reliable housekeepers, plumbers, handymen in the area. We would never work with anyone else in the Truckee/Tahoe area! ** I am shocked to read the below review and only assume that there was a huge miscommunication. read more

Our experience with Dickson Realty and particularly, Heather Fairbairn, was tiresome, frustrating and costly. First of all, whenever we requested work to be attended to, it would take Heather days to even respond to our message. For example, we reported that the front door handle would freeze, making if very difficult to lock and unlock in mid-December. However, the lock was finally replaced 4 months later when we turn in the house keys. On another occasion, when we were locked out of the house, we texted Heather repeatedly but never got a reply. Eventually, it cost us over $100 with a local locksmith. Even though we had already moved out by March 1st, we paid for the entire month since our lease expired on April 30th. During that time, we continued to visit the property, cleaning and making sure everything was in perfect working condition. We then recommended the tenants who are now occupying the house, so Dickson and Heather did very little in finding new renters. Finally, the new tenants moved in on the 9th of April, but Dickson took their time, unfortunately during a time when my wife was laid off due to Covid-19, to give us the crumbs of our deposit 21 days later. I say "crumbs", because they didn't even give us half of our deposit back. In fact, Dickson charged us 9 days of rent for April, even though Heather requested the keys on April 1st and we hadn't occupied the home since March 1st. Also, in all honesty, we cleaned every area of the house except the stove, oven and refrigerator because we were able to enter the house after April 1st. To our shock, they also charged us 12 hours of cleaning which $435. Heather even mentioned that dusting should have been done, but how could we have dusted and cleaned further when she changed the locks? It is truly sad that a company like Dickson takes advantage of people, especially during an economic and health crisis when people require money more than even for essential needs. read more

The good news is that I did buy a house that Dickson Real Estate was the selling broker. The bad news is everything else. As far as I can tell Dickson is made up of a bunch of part time real estate brokers. A lack of professionalism and unresponsiveness is just the start of the story. Oh yeah, I didn't mention a lack of knowledge of local ordinances relating to the sale of property. I suppose the paperwork was done correctly and they properly protected themselves from lawsuits. The core of the problem may lie in the fact that once a property is in escrow, the deal is handed over to an administrative type who has no knowledge of the transaction or the property (or much else as far as I can tell). This was a transaction that both the buyer and seller wanted to close and I'd guess Dickson slowed down the process by three weeks or a month. I think that many other buyers, given the frustrations I had, would have walked away from the deal. There are many good real estate sales people out there and I would be very leery of hiring Dickson unless you know that you are hiring a full time, professional broker who is going to handle 100% of your transaction him or herself. read more

Moving from NY to CA is no easy task but Jessica Ferguson was absolutely amazing. She was in contact with us on a daily basis and guided us through the entire process. When we finally were able to make a trip to see houses she spent her Saturday on a holiday weekend giving us an awesome tour of the entire area helping us decide what neighborhood to choose. Ultimately she found us our dream home and felt like more of a friend than a realtor by the end of it all. I would 100% recommend her. read more

We bought our home in Truckee/Tahoe Donner 7 years ago with Dickson Realty.We love our family cabin on the golf course.. they really listened and nailed our needs! We got our perfect home at the perfect price.Since then they have graciously continued to stay in touch inviting us the their annual BBQ and offering us Thanksgiving pies! Whenever we need suggestions for work on the home they continue to willingly recommend various craftsmen and companies. This is a HUGE help when one has a vacation home and doesn't live in the area full time. Dickson Realty ROCKS.. the best properties and service.. can't say enough!!! Mark and Lori Oczkus read more

Ken Chiles at Dickson Realty We were getting outbid because their were so many buyers for each home. Ken was able to help us overcome that problem get a home for us in a competitive sellers market. He thought of every detail ahead of time. Once we were in escrow, Dickson Realty worked really well with the other involved businesses, e.g. Placer Title, RPM Mortgage, and coordinated the inspections. Great experience! read more

I rented two properties with Anna. Both of which I shared with roommates. On both occasions we were surprised to deal with messes from previous tenants. And on both occassions we left the house cleaner than was offered to us when moving in. We never had issues with late payments or problems with the properties themselves. However Anna insisted we have both place professionally cleaned when moving out. A service not provided for us for either home. All of which is fine under most property management agents. However when applying for a new rental under a different management agency Anna was extremely unprofessional. Making false claims as to my reliability as a tenant. I can honestly say I was shocked to hear it as throughout my experiences with her she came off extremely friendly and professional. Do not trust this woman. I am appalled by the disrespect she has shown me and my fellow roommates. I will never rent from Dickson Realty again and I will warn anyone and everyone against Anna and her associates. read more

Dickson has changed many of the processes and brought in the most amazing agents! These new agents are dedicated, committed and give way more time than you would ever expect to ensure you find the right house. Dinny managed our transition completely from arranging all meetings, completing any paperwork, and following up on all commitments, even after the sale completed. Even post buying our house she is still helping us. Go dickson! I will never buy in this region through another agency. read more

Doug Adams at Dickson has been our agent and advocate on two transactions. The first was a purchase of an exsiting house and went so well we had no doubt we would rely on Doug again for the purchase of some land or a remodel for our retirement home. The land we just bought was not the typical lot in a subdivision but Doug made the extra steps to get all the history behind the property, the county and property owner association info, and other sources so we could proceed with buying with confidence. We met Doug via internet search when we were exploring a vacation home three years ago in the Truckee area. As a town resident Doug knew the differences between surrounding communities and that helped us add flavor to the hard data. We are very busy people so efficiency is important to us. We are also both very picky and spontaneous. . Doug rolled with the questions and demands, and adapted to our personal style. Doug is a breath of fresh air compared to typical real estate agent expereiences in SoCal or in resort communities. When we are ready to sell our first home in the area we will use Doug. read more

It was our absolute pleasure to recently work with Rhonda Shaw who served as our broker for a recent purchase in Truckee, Cal. Rhonda is a highly competent agent who has an intimate knowledge of the local market. She truly listened to our goals and worked tirelessly to find a great property which our family can enjoy for many years to come. Rhonda has great negotiating skills while always remaining professional. Its her 'go the extra mile' attitude (plus her fun personality) that makes it easy to highly recommend Rhonda for any real estate transaction. read more

Anna is great! We worked with her for two years and we bought a house in Truckee that we totally love. She went beyond what we have seen most agents do to make sure we hit a 3 week close. read more

If you are looking for a home in the Tahoe area I had a horrible experience with Rich Harter and Dinny Evans. It was a while ago and I see they have changed agencies. They double ended a deal. They rushed the process for us to buy and then we had many problems. Instead of stepping up they turned their backs on us. The issues were too numerous to cover in this review and they did nothing to watch out for us. They just wanted the commission. Read another review that was on Pacific Crest Properties from another client. I would have made a formal complaint to the DRE but they make it too cumbersome and difficult. read more

Kris Ferre with Dickson Realty was exceptional. She went above and beyond to help us find the perfect home. We must have asked her to take us to 25 houses in the span of two days -- but she never rushed us or put any pressure on us. When we decided, she did everything possible to make sure we got the home, even though there was already another offer on it. She was reliable, responsive, and extremely knowledgeable about the area. Now we are enjoying our Truckee home and we are so grateful for her hard work on our behalf. Wish I could give 10 stars. Highly recommended!! read more

Wow, very lucky/blessed however you want to look at it! A little back round: first time buyers looking for a house in the sierras. We had little knowledge of how things work or what it really meant to have someone ( a full team of experts- from lender to broker and all the important people in between that you MUST have to find a deal, get a deal and close the deal) that new the business. Our dream came true thanks to Bonnie Jessy, Emily Valle and Kris Collins. Every turn this deal was filled with surprises =o). My Team came shining through like prize fighters in the ring!!!!! They didn't know us from Adam and they are really going to bat for us like we were family!!!!!! Note the home was only 42000$ so let me correct you if your saying " well of course there getting paid" So they take pride in what they do, Honest, straight to the point and a quit a few dashes of WITT!!! So summing this shorty story up. Thank you Thank you Thank you ( our deal closed just as promised ) and I miss talking to them already lol. Love you guys cant say it enough, Thanks read more

We sold a home in the Truckee area that had the added complexity of the sale being a 1031 exchange. Chris Carroll was not only an expert real estate agent she was also experienced in the workings of a 1031 exchange sale. She was always accessible and helpful. It was a distinct pleasure to work with Chris, and I highly recommend her. read more