So happy to finally find a pair of shoes. This is the fourth DSG I have been to and finally found a pair I like. The young man that helped me was a bit shy initially but after we began talking and he was going back and forth to find the shoes in my size, he started to talk a bit more. He had his cell phone app out looking for the shoes in sizes I needed. It seemed helpful as he was able to tell me if the shoe was in stock, able to be ordered on the app, or needed to be ordered directly from the company. He reminded me (which I already know because I buy shoes often from DSG) that I can have shoes shipped directly to my house free of charge. After finding the shoes I liked on this day and a pair of socks too, I was merrily on my way. Good job young man. Thank you for your help. read more

DICK'S Sporting Goods - Sports Wear Near Me - Santa Maria, California

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From Speedos to free weights, Dick's Sporting Goods is basically my personal Disneyland--but with less Mickey Mouse and more muscle. Whether I'm stocking up for my next trail run, adding a new dumbbell to the home gym, or--let's be honest--grabbing another pair of compression shorts I definitely didn't need, this place always delivers. The selection is stacked, the aisles are cleaner than my browser history, and everything is so well organized it makes my OCD do a little happy dance. And the customer service? A+ across the board. Friendly, helpful, and somehow always exactly where I need them--like NPCs programmed to hand me shoe inserts and tell me I'm doing great. Bottom line: if you're into sports, fitness, or just want to walk around feeling like you could get into sports someday... Dick's is the place. read more

I went in person to return a shoe online order I made less than 30 days ago. The first person who helped was a woman with glasses, I unfortunately did not catch her name. She was very opening/welcoming and considerate regarding my return. This lady, who was helping another customer with their transaction, started to interrupt our conversation and rudely ignoring the customers she was helping to begin with. Alice, the front desk lead, proceeded to walk over to the woman who was helping and I. Alice interrupts the conversation and says that she denied the return to my parents a day prior. If Alice had given me to chance to explain, the way the first worker did, she would've heard me explaining that I called prior to coming into the store as I live about an hour away, to confirm my return. Also, the reason I asked my parents to go return the shoes for me, as they live closer. Alice continues to disregard anything I say. Then pops in another employee, Naomi, to rudely deny my return as well. On their website, it says shoes can be tested before return as along as they are clean. The shoes themselves were clean as I had only worn once. These are all thing I tried to explain, but continued to get denied. As. customer, it was frustrating and uncomfortable because it clearly says my shoes are returnable. I gave up trying to communicate with Alice and Naomi and asked to speak to their GM or be given a corporate number. As soon as I received the number, I thanked them for the little help I was given and called the number as soon as I was able too. The moment I got ahold of their corporate office, they heard me and gave me a return via mail so I would not have to worry about running into Alice or Naomi. Since the man in the office understood how they both made me feel uncomfortable with the service they gave, he thought this was the best form of return. Long story long, do not bother coming into this specific store for an online return, try to call their customer service/ corporate number as I am sure you will receive better service through the phone than in person. read more

DICK'S Sporting Goods - Sports Wear Near Me - Santa Maria, California

I bought a fairway metal and when I arrived home, realized I didn't have a head cover. I called Dick's and requested that they send me one as I live an hour away. They were very helpful and I received the head cover in 2 days. Great service! read more

Love the brand new DSG here in Santa Maria! Spacious, clean, friendly, well-stocked! This is a sports town and we will love it if it stays friendly, thorough and competitive. Come on by and check it out. Join the rewards program to get some coupons! My son plays almost every sport in my area so I can't wait to shop here throughout the year. read more

DICK'S Sporting Goods - Sports Wear Near Me - Santa Maria, California

Love this store! GREAT selection of everything especially clothing. Clean, professional looking and very spacious dressing rooms. Sooo much better than shopping at Ross or other small stores that have scant & cheap looking quality. They even have good sales with top quality brands. Going back for more. Several complaints here about Customer Service. It was fine, but only been here once. Will keep you posted... read more

Sold a product that doesn't work as described and wouldn't return it. Said it was a manufacturer issue now because we used it. Returned the cooler after one use. Sounds like they are having financial issues. I wouldn't go to this Store in Santa Maria. read more

My huis here in Santa Maria playing team play at the country club. Of course it's raining and his rain gear is at home, 2 hours away. So we find ourselves here. As we walk over to the golf section there is no pro on staff today. :(. When we ask about the rain gear, were pointed to where it might be. They only have 2 XL. ummm. No bueno! "Is that all you have?" "Sorry mama, yes it is." I'm walks the off duty golf pro...my hero! "I'll go in the back and bring some up for you!" Wow! Thank you off duty golf pro in the blue gym shorts and a grey sweater. Thank you guy. I really appreciate you helping us when you didn't have to! read more

Bought a Schwinn 270 recumbent bike Feb 6 It stopped working day 49 March 27 Provided manufacturer proof of purchase April 2 On day 91, May 8, the scheduled repair was cancelled by the support company and put off for a week. Seven hundred bucks for seven weeks of biking is pretty costly. read more

While Dicks is a great place to go for multiple needs, the Santa Maria location should be avoided everytime. The staff on Sundays would clearly rather be in a dentist chair than helping you. I'm sorry, was it an inconvenience for me to ask for a different size? Clearly the answer from 4 different employees would be a solid "yes". Worst customer service is located in this store, abundant w people who don't appreciate a paycheck. read more

Completely removed anything to do with shooting or hunting. Can't even get gun oil or cleaning supplies. I was saving up Dicks gift cards to buy a new hunting shotgun. If they remove the words "sporting goods" from their name I would consider giving them 2 stars. I hope this place goes bankrupt. read more

We needed quite a few golfing grips repaired and found Corby. Corby is SO KIND, Not only is he kind but he also has so much knowledge of the sport. You can tell he just loves his job and loves golfing. He made our first visit here amazing & we are so thankful we were helped by him. Companies need more employees like him, we are just so grateful Corby works here and that our first experience was a great one. Thank you Corby for everything and for helping my fiancé and I! read more

I've tried to like this store, but I can't. After at least ten visits to this store in certain that I won't go here again. I have and will always drive the hour one way to go to the SLO store. The customer service is horrible, they don't know what they're talking about, and they are rude. I dropped off a golf club for a warranty claim after I was told by the company that it could be accomplish directly through the store since they're an authorized warranty center. The manager on duty told me they couldn't do that and would take care of the claim by sending it back, quickly. Two weeks later I called to get a status and was told by the same manager it had been sent and they were waiting for the manufacturer to give a replacement. A week later I called the manufacturer and was told they don't have a claim for that store at all. I went into the store and spoke to another employee who grabbed my club out of the back room, my club which had never been sent back, and was told nothing had been done. So to add to this review, they are liars! Don't waste your time with this place. The worst part is that I love this company. I will go to any other store and I've never had a problem. Too bad there's no where else to go around here. read more

Hardly any employees on the floor to help out a customer trying to find something. They're all hiding in the back. Walked around like DA all over the store trying to find someone in the uniform. Whatever... read more

Mikayla Powers helped ring us up and she was super kind and accommodating! The register didn't take the 25% off of our product that was supposed to be applied. I brought it up and she didn't make me feel bad or uncomfortable, she just called someone to double check and then went ahead and applied the discount! Super helpful, super sweet. The store is also always super clean and has exactly what we need. read more

Great store with so many options to choose from. They have everything from men's/women's activewear, to fishing gear, guns, kayaks, bikes, and most other sports equipment you could be looking for. I think this store will be good for the area. read more

This place is alright, employees are helpful and easy to locate. The store is always clean and organized. Good sales too

Quality sporting equipment at high prices. Which I can live with, but the customer service is terrible and the employees act like they don't want to there. Several employees did not even ask me if I needed any assistance, they just walked by. I even smiled and said "hello" with no response. Not friendly at all! Shopping online now! read more

Great sports store. All associates are very friendly and helpful. If you order in store you get free shipping with FREE returns. Great selection. Just needs more selection of apparel. Great store. Always great promotions going on. read more

Best price for kettlebells. Best place for poor customer service. Great place to see unmotivated kids work. Right in line with Big 5.

Stopped by this new store to check it out and also looking for running shoes. Unfortunately there was no one available in the running shoe area. I guess they are not fully staffed yet. read more

If I could do no stars I would. Elizabeth who works the front register was so frustrating and not helpful. I came in with a simple exchange. My 60 year old father wanted a 1/2 size up on a new pair of shoes he got for his birthday. When I asked, she told me to set the shoes down and GO FIND THE RIGHT SIZE. I was shocked. Never have I ever been told that at any store. She was so unwelcoming I wanted to just leave. But I needed to get my dad the right size and she was no help. She sent me to the SLO location. Said they might have the right size. She didn't even try. I asked her for the number and she seemed even more upset that I was bothering her. I know I could look it up online but I wanted to deal with this quickly and would have appreciated it if she would have checked online for me! And help me get the right size! Instead I left the store with the wrong size, called SLO & they said they don't have them either. And that's it. Now all I can do is return them and go to another shoe store. Thanks Dicks! read more

Great looking store but if you are a runner or cyclist they have a very limited selection in the men's clothing and accessories. So for a person like me this store sadly does not offer much. But there is plenty of things to look at in other departments. read more